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Client Services

Good2bSocial

12 Compelling Calls-to-Action (CTAs) for Law Firm Blogs

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Legal marketers have to accept that not every website visitor will convert into a client. At least not right away. Even if you have qualified traffic coming in, some people are bound to leave your site without contacting...more

Goodell, DeVries, Leech & Dann, LLP

Generative AI and Legal Ethics

The number of lawyers sanctioned for citing fake cases or quotes created by Generative Artificial Intelligence tools continues to grow. Earlier this summer, U.S. District Judge Thomas Cullen ordered counsel to show cause as...more

Ary Rosenbaum - The Rosenbaum Law Firm P.C.

If you’re consistently losing clients, you should look in the mirror

There is always that line that you’re hired to be fired. No matter how great you are as a plan provider, you will certainly get fired by a client if you haven’t already....more

IR Global

Boost Client Acquisitions: A Guide for Business Advisors

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As a business advisor, understanding the succession process for business owners can significantly benefit your ability to attract and build a business owner practice successfully. Long-term thinking can be complex for some...more

Hsu Untied (by Richard Hsu)

Hsu Untied interview with Andy Bradley, Partner at Gunderson Dettmer

An interview with Andy Bradley, Partner at Gunderson Dettmer by Richard Hsu...more

Cimplifi

Cracking the Code on Modern Attachments in eDiscovery

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Modern attachments, in Google Workspaces and Microsoft Office, have long posed significant challenges in eDiscovery. They are not actual files attached to an email or message but are links pointing to files stored elsewhere....more

Integreon

Innovative Alternatives for Tackling High Volume Legal Processes

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Managing high volumes of Subpoenas, Law Enforcement Responses, Garnishments, Levies, Liens, and DSARs can be a daunting challenge in the fast-paced world of legal operations. These requests can present complex issues of...more

Copo Strategies + Law Firm Editorial Service

Do this to prevent opposing counsel from using your thought leadership against your clients

There’s a ridiculously simple technique attorneys can employ to prevent opposing counsel from using their thought leadership in court papers against their clients. It’s not unusual for attorneys in certain legal practices...more

Jaburg Wilk

Stay Curious

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You may not think it, but it is good to be the dumbest person in the room. Knowing and acknowledging it to others lets you learn. This allows you an opportunity to learn what otherwise would be lost. The room may be full of...more

Passle

Jim Newell & Liz Lockett of Buchanan Ingersoll & Rooney on Cultivating Collaboration: Buchanan's Secrets to Success - Passle's CMO...

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Effective collaboration within a firm is built on a foundation of teamwork, communication, and trust. But how can a firm create and sustain this kind of culture? At Buchanan Ingersoll & Rooney, a leadership team led by a CEO...more

Jaburg Wilk

Life Isn’t Easy — Get Used To It

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Recently I was speaking with a young attorney who was lamenting the workload and hours the partners at his firm expected of him and talking about his time at night and on the weekends being his time, not theirs. This struck...more

Jaburg Wilk

Sometimes Those Who Don’t Speak Have the Most To Say

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Each of us is a part of a group in relation to our work. You are a part of the company where you work. And you are probably part of smaller formal groups comprised of you and co-workers, as well as part of other...more

Good2bSocial

How Legal Marketers Can Measure Account-Based Marketing Success

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Measuring the effectiveness of your law firm’s account-based marketing (ABM) campaigns can be difficult—especially when you’re collaborating across several internal teams, leveraging multiple tools, and engaging with...more

IMS Legal Strategies

Want to Improve Credibility? Embrace Your Witness’s Humanity

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In a commercial dispute involving allegations against a manufacturing plant, plaintiff’s counsel was cross-examining a plant manager....more

Passle

Passle's CMO Series REPRESENTS: Lucie Allen & Silvia Van den Bruel on Normalizing #MenopauseMatters

Passle on

Menopause impacts half the population, yet it remains a taboo subject. In this CMO Series REPRESENTS episode, Yasmin Zand invites Lucie Allen, Managing Director at BARBRI International, and Silvia Van den Bruel, Marketing and...more

Copo Strategies + Law Firm Editorial Service

Thought leadership is a potent client service tool you didn't know you had

In this video, Wayne Pollock (Founder of Copo Strategies and the Law Firm Editorial Service) explains how thought leadership can be a client service tool that allows attorneys to answer their clients' questions and concerns...more

Husch Blackwell LLP

The Lost Art of Accomplishment Without Burnout

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I picked up Cal Newport’s latest book, Slow Productivity: The Lost Art of Accomplishment Without Burnout in the airport on my way to Yosemite. For someone who has spent a career making things better, faster, and cheaper, the...more

Copo Strategies + Law Firm Editorial Service

Take your relationships to another level by co-authoring thought leadership with clients and referral sources

In this video, Wayne Pollock (Founder of Copo Strategies and the Law Firm Editorial Service) explains how lawyers can take their relationships with their clients and referral sources to another level by co-authoring thought...more

IR Global

Finding Opportunities in Client Files – A 7-step Process

IR Global on

A huge opportunity for Accountants is to use their knowledge of a Client’s businesses to identify new opportunities. However, this will not ‘just happen’....more

HaystackID

Balancing Technology and Tradition: AI in the Legal Sector

HaystackID on

The adoption of artificial intelligence (AI) in the legal sector is changing how law firms manage efficiency, client services, and overall operations. With new advancements in AI, legal professionals are navigating an...more

TransPerfect Legal

Key Insights from the NextGen GC Law Ninjas Summit 2024 – Sydney

TransPerfect Legal on

The 2024 NextGen GC Summit, hosted by Law Ninjas, united 400+ of Australia’s legal professionals for an exceptional series of panels and discussions from a distinguished lineup. TransPerfect Legal’s Tom Balmer (Director,...more

The Market Leaders Podcast

Market Leaders Podcast Episode 95: Navigating the legal landscape: The Big Four vs. Traditional law firms with Guest Chris Pullen

In this episode of the Market Leaders Podcast, David Ackert interviews Guest Chris Pullen, Head of Business Development at Kennedys. Chris shares his extensive experience spanning over thirty years in law, including a...more

Robson & Robson, P.C.

5 Tips For Writing Conflict Emails

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Attorney Edward Robson shares five tips for writing conflict emails. He says you should keep your emails in context [02:00], write your email as if it will be seen by a judge or jury [04:15], refrain from admitting fault in...more

UnitedLex

Is Your Data AI-Ready?

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Organizations of all sizes are asking legal teams to go beyond pure legal risk management and compliance, be more cost-efficient, and manage more cases involving more volumes and more and emerging data sources....more

Copo Strategies + Law Firm Editorial Service

Debunking four misconceptions about thought leadership ghostwriting

Some people have misconceptions about thought leadership ghostwriting. Let’s debunk the four most prevalent ones. When you’re marketing a product or service that’s in a new or different category, misconceptions often...more

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