Consumer Rights Directive

News & Analysis as of

The new group actions law in France – A cause for concern for companies?

The French law on consumer rights, also referred to as the “Hamon law” (“loi Hamon”), was enacted on 17 March 2014. The introduction of group actions is one of the main innovations of this law. Companies must now...more

E-Commerce: Consider the Enhanced Consumer Protection Clauses

The directive 2011/83/EU of 25 October 2011 relating to consumer rights (the "Directive") is to be implemented as of December 13, 2013 by Member States in national European jurisdictions, including French jurisdiction, and...more

Changes in Consumer Law for Distance Contracts in the EU

Differing levels of consumer protection in the laws of the EU member states create barriers to cross-border trade, especially to Internet based distribution systems. These barriers affect likewise businesses and consumers....more

Out of the Box - Legal guidance for the consumer product + retail industry: Volume 1, Issue 2, September 2013

In This Issue: From Flying Robots to Logistics Bliss: A Case Study; FCC’s New TCPA Rule; and Consumer Rights Set to Change in Europe. Excerpt from From Flying Robots to Logistics Bliss: A Case Study - The...more

New European Consumer Agenda to be Observed and Adopted by Businesses

The European Commission’s new European Consumer Agenda lays out a strategic plan for EU consumer policy until 2014. The Agenda identifies key measures to maximise consumer participation and trust in the Single European...more

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