News & Analysis as of

Crisis Management

Reputation Management: A How-To Guide

by Bryan Cave on

The reputational injury following a data breach can be severe. Indeed, reputational injury – including lost customers – often surpasses legal liability. Effective management of the reputational impact of a data security...more

United’s Crisis Mismanagement and Corporate Culture

by Michael Volkov on

We were all aghast at the spectacle on the United Airlines last week when a customer was dragged off a plane when he refused to give up his seat because of an overbooking. No one can underestimate the power of real-time video...more

Tokyo Dispute Resolution & Crisis Management Newsletter – April 2017

by King & Spalding on

US Department of Justice Issues New Corporate Compliance Guidelines - Criteria for the Criminal Division’s Evaluation of Corporate Compliance Programs - Introduction - Recently, and without the fanfare that often...more

Infrastructure Crisis Management: Maximizing Insurance Coverage for Business Interruption Losses Caused by the I-85 Bridge...

by King & Spalding on

Atlanta’s traffic woes are hardly newsworthy, but last week’s I-85 bridge collapse is resulting in traffic headaches that could cause local businesses and the logistics industry to suffer millions of dollars in business...more

Our Brand is Crisis … prevention and management

by FordHarrison on

Alleged communications with Russian officials, an Attorney General recusal, and claims of impermissible wiretapping. Guess you could say it’s been an active past few days in the world of U.S. politics. Heck, it’s been a...more

In Professional Services Crisis PR, Every Word Matters

by JD Supra Perspectives on

Crisis PR is an art akin to an F16 dogfight; it happens at lightning speed, there’s little room for error, and a decent percentage of those who know what happened may not survive....more

Crisis Management in the Gas Patch (Part 3): Additional Insured Coverage

by K&L Gates LLP on

In a challenging business climate, such as when oil and gas are selling at low prices, exploration and production companies are not only increasingly selective with their drilling programs and capital expenditures, but are...more

Top 10 Ethics & Compliance Predictions and Recommendations for 2017

by NAVEX Global on

Once again it’s time for our annual review of trends and events that will impact your Ethics and Compliance (E&C) program in the year ahead. This year presents a unique challenge. We are preparing our predictions...more

Top 10 Ethics & Compliance Predictions and Recommendations for 2017

by NAVEX Global on

2016 was an eventful year in the world of ethics and compliance. We lived and learned through the first year of the Yates Memo; we faced the momentous Brexit and dissected what it would mean for ethics and compliance; we...more

Like a Rolling Stone and the Failures of Internal Controls

by Thomas Fox on

I continue my celebration of Bob Dylan, Nobel Laureate, by reflecting on what many consider to be his greatest recording, Like a Rolling Stone. In 2004, Rolling Stone magazine named it as the greatest song of all time....more

Hurricane Matthew and Crisis Management: An Employer’s Checklist

Evacuation orders are being issued as Hurricane Matthew is about to bear down on the Southeastern United States. Employees and employers working in areas affected by the oncoming storm are balancing their personal and...more

Crisis Management in the Gas Patch (Part 2): Handling Well Control Claims

by K&L Gates LLP on

In a challenging business climate, such as when oil and gas are selling at low prices, exploration and production companies are not only increasingly selective with their drilling programs and capital expenditures, but are...more

Tokyo Dispute Resolution & Crisis Management Newsletter – August 2016

by King & Spalding on

The Rise of LNG Disputes - Global Trends Emerging From the Recent Cases - Introduction - Although some in the liquefied natural gas industry are generally aware of price review disputes (mostly in Europe) that...more

Crisis Management in the Gas Patch (Part 1): Control of Well Insurance

by K&L Gates LLP on

In a challenging business climate, such as when oil and gas are selling at low prices, exploration and production companies are not only increasingly selective with their drilling programs and capital expenditures, but are...more

Tokyo Dispute Resolution and Crisis Management Newsletter - June 2016

by King & Spalding on

Dispute-Management - Best Practices in Construction Projects - Introduction - What do you do when an unforeseen event threatens to increase the costs or time necessary to complete a major construction project?...more

Learning from Orlando: addressing potentially violent employees

by FordHarrison on

In the nine days since Omar Mateen opened fire in the Pulse nightclub, killing 49 individuals and injuring several others, a report surfaced that Mateen’s violent nature and potential to do harm to others was readily apparent...more

The show must go on: helping employees in crisis

by FordHarrison on

ORLANDO — The 70th annual Tony Awards were held on Sunday night to recognize achievements in Broadway productions over the past year.  The excitement and enthusiasm of the occasion were dampened, however, as many presenters...more

Did My Employee Just Say That?!? Manage Risk with a Company Crisis Plan

by Gray Reed & McGraw on

Johnny Hotshot, the 11 year-old shortstop on the Dallas Rangers Little League team, suffered a horrific brain injury after a pitching machine at the Hitz-R-Us batting cage malfunctioned. Melanie Scoop, a reporter from one of...more

What to Do When the Regulator Comes Calling

Before an Investigation/Inquiry - Prepare: Before any investigation arises, have a Crisis Management Plan in place. The plan should include a Response Plan and an Evidence Retention Plan as described below. At the...more

Tokyo Dispute Resolution and Crisis Management Newsletter - April 2016

by King & Spalding on

Energy Charter Treaty Arbitration - Claims Against Spain and Italy as a Result of Alterations to their Renewable Energy Legislation - In recent years, there have been a raft of Energy Charter Treaty (“ECT”)...more

Tokyo Dispute Resolution and Crisis Management Newsletter - March 2016

by King & Spalding on

Global Cartel Enforcement Update - Guidance on Managing International Investigations - The U.S. Department of Justice’s Antitrust Division has continued to successfully prosecute corporations and individuals for...more

Confronting the confronting questions

by Seyfarth Shaw LLP on

15 Australian workers have been killed so far in 2016, and based on statistics below, an additional 175 people may die in work related incidents this year....more

Tokyo Dispute Resolution & Crisis Management Newsletter – January 2016

by King & Spalding on

Middle Eastern Disputes: Top 10 Tips for In-House Counsel - The lowdown on what every in-house counsel should bear in mind with regard to arbitration proceedings in the UAE. We set out our list of the top 10 tips...more

The Privilege of PR: Application of the Attorney-Client Privilege to Crisis Communications and Public Relations in Breach Response...

Cyber-attacks have become a matter of everyday reality for all businesses: regardless of industry or size, it is no longer if a data breach will happen, but when. And waiting for a breach to occur before designing and...more

New Cybersecurity Law – Are You Prepared?

On December 18, 2015, President Obama signed into law the Cybersecurity Act of 2015. Beginning at Division N, Public Law 114-113 deals with cyber threats and includes the means and methods by which the private sector may...more

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