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Customer-Loyalty Programs AirBnB

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Weekly Travel Update: Marriott's New SMB Platform, Expedia's Co-Branded Cards, and Amazon's Prime Day Travel Deals

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 12, 2024, is below. Marriott and its launch of a new small and medium sized business travel platform garnered most of the...more

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Legal and Strategic Moves in Travel: Vegas Hotels' Court Victory, Airbnb's Subscription Consideration, and Airline Loyalty Program...

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Our weekly Online Travel Update for the week is below. And for those mothers out there, we hope you had a great Mother’s Day! This week's highlights...more

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Online Travel Update: Booking.com Adds Loyalty Program Benefits; Yelp Makes News on Two Fronts; and Major OTAs Spend More Billions...

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After a few quiet weeks, last week produced a number of stories that caught our attention and made it into our weekly Update, including two interesting stories on customer reviews. Enjoy....more

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OTA & Travel Distribution Update: OTA Insight introduces Rate Parity Distribution certification program; Amazon introduces virtual...

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With this week’s Update, we welcome Amazon back to the distribution discussion with its recent introduction of Amazon Explore. Enjoy....more

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OTA & Travel Distribution Update: UK’s Competition and Markets Authority considers unilateral COVID-19 cancellation policy...

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This past week, we saw a number of stories (including the one listed below) describing Booking.com’s potentially precarious financial position, which reveals just how broad of an impact this pandemic is having on the travel...more

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OTA & Travel Distribution Update: Travel booking startup turning traditional group booking upside down; Hoxton hotel chain...

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Startup Seeks to Turn Traditional Group Booking Upside Down - (“Booking Startup Stayker Makes Room Blocks Less Risky for Planners,” Skift Travel News on Nov 20, 2019) Launched last Thursday, Stayker seeks to disrupt...more

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OTA & Travel Distribution Update: The rising importance of metasearch; hotel resort fees still making headlines; hoteliers and...

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This week’s Update features a variety of topics – OTAs, short-term rentals and loyalty. Enjoy....more

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OTA & Travel Distribution Update: Accor and Air France-KLM announce unique loyalty partnership; Booking.com delays plans to charge...

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This week’s travel-shortened OTA & Travel Distribution Update features two stories detailing two recently announced unique partnerships, one between Accor and Air-France-KLM and the other between Expedia and Lufthansa. We...more

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OTA & Travel Distribution Update - Expedia expands its voice-activation résumé; UK's Competition and Markets Authority issues...

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Expedia Expands Its Voice-Activation Résumé - ("Expedia Brings Voice Bookings, Cancellations and Rewards to Google Assistant," Skift Travel News, October 9, 2018) It was less than two years ago that we featured...more

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OTA & Travel Distribution Update - Industry stakeholders in Australia embrace new distribution model; Hyatt's new loyalty...

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Corporate Travel Sector Eyes a New Distribution Model Down Under - Skift Travel News on Aug 2, 2018 - Qantas, Serko, and Corporate Travel Management are leading the charge towards new distribution capability adoption...more

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OTA & Travel Distribution Update - Good news for disabled travelers and the hoteliers that serve them; Booking.com limiting...

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This week’s Update features a variety of stories, including an additional story on last week’s announcement by the UK’s Competition and Markets Authority regarding its recent commenced enforcement efforts against several...more

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OTA & Travel Distribution Update - Ctrip's earnings slip following regulatory intervention; Booking.com continues its evolution;...

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This week’s abbreviated OTA & Travel Distribution Update is below and features stories on the biggest distribution players – Ctrip, Booking.com, and yes, Airbnb. Enjoy....more

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OTA & Travel Distribution Update - Airbnb continues its evolution into a traditional lodging company and/or distributor; Priceline...

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This week’s OTA & Distribution Update for the week ending February 23, 2018 is below. Other than Airbnb’s much publicized rollout of its 53 new product lines (an exaggeration, but not by much), last week was a relatively slow...more

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OTA & Travel Distribution Update - China shuts down Marriott's website & mobile app; Airbnb hits the jackpot in Las Vegas; Ctrip's...

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This week’s OTA & Travel Distribution Update for the week ending Friday, January 12, is below. This week’s Update features stories predominantly on OTAs....more

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OTA & Travel Distribution Update - Airbnb avoids liability for lease violations; Short-lived successes at Room Key; Hopper makes...

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The first installment of our weekly OTA & Travel Distribution Update for 2018 is below. A mix of stories in this week’s Update....more

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OTA & Travel Distribution Update - Dec. 15th, 2017

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This week’s Update for the week ending December 15, 2017 is below. Nothing too earth shattering this week....more

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Navigating Disruptive Climates Hosted by Washington Hospitality Association

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Navigating Disruptive Climates, hosted by Washington Hospitality Association, was held on October 22-24, 2017 at the Tulalip Resort Casino in Tulalip, Washington. My presentation at the conference, "The War Rages: Hotels vs....more

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OTA & Travel Distribution Update - Oct. 20th, 2017

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This week’s OTA & Travel Distribution Update for the week ending October 20, 2017 is below. Short-term rentals feature prominently is this week’s Update...more

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OTA & Travel Distribution Update - Oct. 13th, 2017

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This week’s OTA & Travel Distribution Update for the week ending Friday, October 13, is below. This week’s Update features stories on short-term rentals (or should I say hotels?), OTAs and loyalty. I hope you enjoy....more

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OTA & Travel Distribution Update - Oct. 6th, 2017

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This week’s short OTA Update for the week ending Friday, October 6 is below. Distribution, loyalty and short-term rentals are featured in this week’s Update...more

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OTA & Travel Distribution Update - Sep. 29th, 2017

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This week’s OTA & Travel Distribution Update for the week ending September 29, 2017 is below. This week’s Update is a lengthy one and contains a number of stories that, although not directly associated with distribution, I...more

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OTA & Travel Distribution Update - Sep. 22nd, 2017

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This week’s OTA & Travel Distribution Update for the week ending September 22, 2017 is below. This week’s Update features a wide variety of stories on distribution, short-term rentals and loyalty programs....more

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The Gig Economy Can Also Satisfy Your Late-Night Cravings

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Late one night, you request a Lyft ride home, but at the same time, you suddenly develop a craving for a delicious Crunchwrap Supreme. What do you do? Fret not: Lyft is testing a new ride-sharing experience that is certain to...more

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OTA & Travel Distribution Update - July 14th, 2017

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A number of updated and new stories in this week’s OTA & Travel Distribution Update for the week ending July 14, 2017. We hope you enjoy. Expedia’s MeetingMarket Now Speaks English [OTA/GROUP] ("Expedia extends...more

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