News & Analysis as of

Refunds Unfair or Deceptive Trade Practices

Hudson Cook, LLP

CFPB Takes Action Against Fintech Company for Alleged Withholding of Consumer Refunds

Hudson Cook, LLP on

On May 7, 2024, the CFPB imposed a total of $4.6 million in redress and fines on the Company for allegedly withholding account-closure refunds to its consumers for an unreasonable amount of time....more

Shipkevich PLLC

CFPB Proposes Order in Massive Action Against Debt Collection Company

Shipkevich PLLC on

On March 23, 2023, the Consumer Financial Protection Bureau (CFPB) has taken action against one of the largest debt collectors in the United States, Portfolio Recovery Associates (PRA), for various violations of law,...more

Spilman Thomas & Battle, PLLC

Unprecedented: COVID-19 Litigation Insights, Volume 3, Issue 2

Syracuse University Hit with Another Class Action Lawsuit Over Pandemic Refund Policy - "She is looking to represent an estimated tens of thousands of students who paid for tuition in the spring semester of 2020." Why...more

Sheppard Mullin Richter & Hampton LLP

FTC: Provider of Business Credit Reports Engaged in Deceptive and Unfair Practices, Refunds Customers

On January 13, the FTC announced that a leading business credit report provider agreed to settle allegations that it had engaged in deceptive and unfair business practices. The FTC alleged that businesses complained of...more

Cozen O'Connor

Online Travel Agency Reimburses Consumers Affected by COVID-19-Related Travel Cancellations

Cozen O'Connor on

Florida AG Ashley Moody reached a settlement with online travel agency BookIt Operating LLC, the operator of BookIt.com, (“BookIt”) to resolve allegations that it knowingly collecting money from consumers for travel made...more

Cozen O'Connor

FTC Refunds Over $2 Million to Purchasers of Finance and Health-Related Publications

Cozen O'Connor on

The FTC announced that it would be refunding over $2 million to senior citizens and retirees who purchased finance and health-related newsletters, books, and subscription services published by Agora Financial, LLC, NewMarket...more

Cozen O'Connor

Florida Attorney General And FTC Partner In Settlement Against Company Targeting Prisoners

Cozen O'Connor on

Florida AG Ashley Moody and the Federal Trade Commission (“FTC”) reached a settlement with the operator of magazine subscription service Inmate Magazine Service, Inc. and related entities (collectively “Inmate Magazine...more

Hudson Cook, LLP

GAP Benefits and Refunds: Seems Like the Repeat Button Is On

Hudson Cook, LLP on

I had a roommate in college who was extremely proud of his new stereo system with its three-foot-tall speakers. It was a state-of-the-art system at the time, with crystal clear sound and thumping bass. He'd often play the...more

Cozen O'Connor

Company Settles Over Allegations It Used Unproven Medical Claims To Market Fish Oil Supplements

Cozen O'Connor on

The Federal Trade Commission (“FTC”) approved a final settlement with German multinational chemical company BASF SE and its U.S. subsidiary, as well as BASF-retained marketing company DIEM Labs, LLC (collectively “BASF”), to...more

Foster Garvey PC

Online Travel Update: Skift pays tribute to Marriott CEO Arne Sorenson; Kayak says meta search is still influential; Tripadvisor...

Foster Garvey PC on

This week’s Update features a number of stories highlighting last week’s Skift Online Travel and Distribution Summit, as well as Marriott CEO Arne Sorenson’s incredible impact on Marriott and its view on online travel. Enjoy....more

Cozen O'Connor

Airline Passengers’ Rights | Fake COVID-19 Cures | Unlicensed Debt Collection Agency Sued

Cozen O'Connor on

COVID-19- NAAG: Airline Industry Customers Deserve Stronger Consumer Protections- •The National Association of Attorneys General (“NAAG”) sent a letter to congressional leaders urging Congress to strengthen consumer...more

Seyfarth Shaw LLP

Avoiding California’s Consumer Law Pitfalls Amidst the COVID-19 Pandemic

Seyfarth Shaw LLP on

The COVID-19 pandemic has created unprecedented disruption and challenges for businesses navigating California’s consumer protection laws. ...more

Spilman Thomas & Battle, PLLC

The REAL Trending Litigation Topics Regarding COVID-19: Week of April 5

First wrongful death lawsuit from COVID-19 filed against employer.   Despite Walmart taking extensive measures to protect "associates and customers, including additional cleaning measures, installing sneeze guards at...more

ArentFox Schiff

Online Marketers Settle FTC Charges for Deceptive ‘Free-Trial’ Offers

ArentFox Schiff on

Operators of a negative option scam recently settled FTC charges for offering “risk-free” trials and then charging full price for the trial product and enrolling consumers in a continuous subscription without obtaining...more

Shook, Hardy & Bacon L.L.P.

Dietary Supplement & Cosmetics Legal Bulletin | May 2017

Senators Call For Removal of Dioxane from Cosmetic Products - U.S. Sens. Chuck Schumer (DN. Y.) and Kirsten Gillibrand (DN. Y.) have petitioned the Food and Drug Administration to prohibit detectable levels of 1,4dioxane...more

Manatt, Phelps & Phillips, LLP

Advertising Law - August 2016

Court Awake To Plaintiff’s Deceptive Sleep-Tracking Claims Against Fitbit - A challenge to Fitbit’s claims that certain models of its exercise monitoring device tracked users’ sleep patterns will move forward after a...more

Stoel Rives LLP

Crowdfunding: A Potential Cash Source for Business That Could Make a Well-Intentioned Company's Financial State Worse

Stoel Rives LLP on

“Crowdfunding”: In broad terms, it’s a decade-old means to an end for those with bright ideas and dim financials who hope to bring an inspired cause to market. As established as the practice is, with the more recent explosion...more

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