Last week’s Update features a variety of stories, including updates on several platforms that we don’t routinely cover – Kakao, Agoda and Trip.com. Enjoy....more
With earnings season upon us, it was difficult to limit this week’s Update to just 12 stories. For those of you seeking a deeper dive into the latest on online booking platforms, Expedia Group and Booking Holdings I encourage...more
Last week’s Update features a variety of stories, including FlightHub’s attempt to resurrect its reputation and US Airways’ latest claims against Sabre. Enjoy....more
We begin this week’s Update with the promised overview of the DOJ’s recent guidance on the ADA and website accessibility. Enjoy....more
5/2/2022
/ Australian Competition and Consumer Commission (ACCC) ,
Expedia ,
Failure To Disclose ,
Fake Reviews ,
Hospitality Industry ,
Hotels ,
Influencers ,
New Rules ,
Online Travel Vendors ,
Popular ,
Social Media ,
Sustainability ,
Travelers ,
Trivago ,
UK ,
UK Competition and Markets Authority (CMA)
Last week was all about loyalty as we saw a number of stories on the new roles that technology and online platforms are playing for hoteliers seeking to update and expand (or even launch) their loyalty programs. We include...more
This week’s Online Travel Update features a variety of stories, including a follow up story on Uber’s ongoing transition from ride hailing app to super app. Enjoy....more
4/25/2022
/ Advertising ,
Airlines ,
Anti-Monopoly ,
Booking.com ,
Capital Raising ,
Car Rentals ,
Expedia ,
Hotels ,
Marketing ,
Mobile Apps ,
Online Travel Vendors ,
Russia ,
Travelers ,
Uber
After a few quiet weeks, last week produced a number of stories that caught our attention and made it into our weekly Update, including two interesting stories on customer reviews. Enjoy....more
4/12/2022
/ AirBnB ,
Airlines ,
Antitrust Investigations ,
Booking.com ,
Carbon Emissions ,
Competition ,
Customer-Loyalty Programs ,
Defamation ,
Department of Justice (DOJ) ,
Expedia ,
Google Maps ,
Health Inspections ,
Hospitality Industry ,
Hotels ,
Libel ,
Marketing ,
Online Reviews ,
Online Travel Vendors ,
Restaurant Industry ,
Tortious Interference ,
Travelers ,
Yelp
As the short list of stories below reveals, last week was another quiet week in the online travel world. Enjoy....more
This week’s Update features a variety of topics, including Fareportal’s deceptive sales tactics and Expedia’s self-proclaimed collaborative approach. Enjoy....more
As you can see from our stories below, it was a rather quiet week for online travel. Enjoy....more
What a week it has been watching the horrible events unfold in Ukraine. Our thoughts and prayers go out to those in Ukraine or with family in Ukraine....more
3/14/2022
/ Acquisitions ,
Airlines ,
Booking.com ,
Expedia ,
Hotels ,
Mobile Apps ,
Online Travel Vendors ,
Partnerships ,
Russia ,
Ryanair ,
Travelers ,
Uber
This week’s Update includes two stories detailed Booking Holdings’ recent earnings release and a surprise story regarding Google’s hotel booking platform. Enjoy....more
This week’s Update features stories detailing recent fourth quarter earnings releases by TripAdvisor, Airbnb, Marriott and Sabre. Enjoy....more
2/28/2022
/ AirBnB ,
Booking.com ,
Call Centers ,
Coronavirus/COVID-19 ,
Hotels ,
Marriott ,
Mergers ,
Online Travel Vendors ,
Rental Property ,
Strategic Partnerships ,
Travelers ,
TripAdvisor
This week’s Update leads with an important Data Privacy Update from Eva Novick, the newest member of our firm’s privacy and data security team. If you currently operate a loyalty program (or plan to introduce one soon), I...more
2/21/2022
/ Airlines ,
Amazon ,
Carbon Emissions ,
Climate Change ,
Cruise Ships ,
Customer-Loyalty Programs ,
Data Privacy ,
Expedia ,
Hotels ,
Online Platforms ,
Online Travel Vendors ,
Priceline ,
Travelers
This week’s Update features stories on Kayak, Hopper (again) and Shiji, and includes an important privacy update from California on loyalty programs....more
This week’s Update features a number of stories on short-term rentals, as one established vacation rental platform continues to gain relevance in traditional hotel room distribution while an established travel application...more
This week’s Update begins with an interesting story detailing how evolving consumer trends of the past few years (e.g., sustainability) are making their way into travel and online travel in particular. Enjoy....more
Our first Update of 2022 includes a number of stories on the evolving marketing tactics of both hotels and their distribution partners. Enjoy....more
1/24/2022
/ Advertising ,
Booking.com ,
Expedia ,
Google ,
Hotels ,
Marketing ,
Mobile Apps ,
Online Travel Vendors ,
Southwest Airlines ,
Travelers ,
VRBO.com
Happy holidays from snowy Seattle... As you can see from the stories we’ve included below, it was a very quiet week in online travel. Enjoy....more
With the holidays rapidly approaching and the yearend only one week away, it is no surprise that the last week was fairly quiet. The one notable exception, however, was Trip.com, which released its financials on Thursday,...more
Despite what the calendar might say, winter has definitely arrived in the Pacific Northwest. This week’s Update features a variety of stories, including a story or two on online travel agencies (OTAs), and stories on Vacasa’s...more
This week’s Update features stories about a number of emerging corporate travel startups, all of which expect, in one way or another, to take advantage of expected changes in the post-COVID corporate travel industry. Is it...more
For those of you celebrating Thanksgiving this week, happy holidays. This week’s Update features a wide variety of stories, including PhocusWire’s annual list of the 25 hot travel startups. Enjoy....more
11/29/2021
/ Acquisitions ,
Advertising ,
Amazon ,
Carbon Emissions ,
Expedia ,
Hospitality Industry ,
Hotels ,
Online Travel Vendors ,
Popular ,
Sales & Distribution Agreements ,
Startups ,
Sustainability ,
Travelers ,
Wyndham
We begin this week’s Update with the announced acquisition of Getaroom by Booking Holdings. Enjoy....more
11/22/2021
/ Acquisitions ,
Airlines ,
Apple ,
Booking.com ,
CEOs ,
Data Privacy ,
Delta Airlines ,
Hotels ,
Initial Public Offering (IPO) ,
Online Travel Vendors ,
Priceline ,
Sales & Distribution Agreements ,
Travelers ,
TripAdvisor
Last week was earnings week for many of the public online travel companies, and we’ve included stories summarizing those releases for several of the largest – Expedia Group, Airbnb, Booking Holdings and Sabre. We’ve also...more
11/15/2021
/ AirBnB ,
Airlines ,
Amazon ,
Booking.com ,
Competition Act ,
Expedia ,
Hospitality Industry ,
Hotels ,
India ,
Online Travel Vendors ,
Ryanair ,
Surcharges ,
Travelers