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FCC Grants Limited Waiver for Part of the TCPA Consent Revocation Rule

On April 7, 2025, the Consumer and Governmental Affairs Bureau (Bureau) of the Federal Communications Commission (FCC or Commission) issued an Order (Extension Order) granting a limited waiver of a new Telephone Consumer...more

FCC Expands Call Blocking Requirements for Voice Service Providers

On February 27, 2025, the Federal Communications Commission (FCC or Commission) adopted an Eighth Report and Order (Order) expanding the Commission’s rules targeting illegal robocallers. The Order extends the requirement to...more

FCC Proposes First of its Kind $4.5 Million Penalty on Voice Provider for Alleged Know-Your-Customer Failures

On February 4, 2025, the Federal Communications Commission (FCC or Commission) released a Notice of Apparent Liability for Forfeiture (NAL) against voice service provider Telnyx LLC (Telnyx) for alleged violations of the...more

FCC Strengthens RMD Filing Requirements and Enforcement Capability

On January 8, 2025, the Federal Communications Commission (FCC or Commission) released a Report and Order (Order) adopting new rules for Robocall Mitigation Database (RMD) filings. Adopted unanimously by the Commission, the...more

2,000+ Carriers Face Urgent 12/31 Deadline to Avoid RMD Decertification: Steps to Take ASAP if Your Company Is on the List

More than 2,000 carriers have just two weeks to address deficiencies in their Robocall Mitigation Database (RMD) certifications, or else face removal from the Federal Communications Commission’s RMD Database – which would...more

#MWC24 Highlights Collaborative Efforts to Stop Illegal Robocalls and Messages

On Tuesday, October 8, CTIA hosted the ConnectMobile Forum as part of this year’s Mobile World Congress in Las Vegas. The event brought together stakeholders from the messaging and voice ecosystems to discuss consumer...more

FCC Sets October Comment Deadlines on NPRM for AI-Generated Calls and Texts

The Federal Communications Commission (FCC or Commission) has announced comment deadlines for a Notice of Proposed Rulemaking and Notice of Inquiry (NPRM and NOI) released in early August that, among other things, proposes...more

FCC Proposes New Rules for AI-Generated Calls and Texts

On July 17, 2024, the Federal Communications Commission (FCC or Commission) released a draft Notice of Proposed Rulemaking (draft NPRM) that would, among other things, propose new rules to regulate AI-generated calls and...more

Robocall Enforcement: Voice Providers Should Take Note of FCC’s New “C-CIST” Designation for Actors Posing a “Significant Threat”...

On May 13, the Federal Communications Commission’s (FCC or Commission) Enforcement Bureau (Bureau) classified for the first time a group of entities and individuals – dubbed “Royal Tiger” – as a Consumer Communications...more

FCC’s “Spring Cleaning” Initiative Signals More Robocall Enforcement Activity Ahead

Over the last two years, federal and state agencies have significantly ramped up enforcement activities against companies and voice service providers allegedly responsible for the generation of illegal robocalls. That trend...more

[Webinar] Outsmarting Artificial Intelligence! Tips for Leveraging AI While Managing Risks - March 15th, 12:00 pm - 1:00 pm EDT

With the 2024 election in full swing, political actors are using artificial intelligence in unprecedented ways. Join us as we explore the transformative potential of AI in shaping electoral strategies while learning about how...more

FCC Extends Regulatory Reach Over AI: Announces TCPA Restrictions Cover AI-Generated Voices in Outbound Calls

On Thursday, February 8, 2024, the FCC issued a Declaratory Ruling – by unanimous vote – to confirm that Telephone Consumer Protection Act (TCPA) rules apply to calls that use artificial intelligence (AI) technology to...more

FCC Sets February 26, 2024 Deadline for New Robocall Mitigation Database Filing Obligation

On January 25, 2024, the Federal Communications Commission (FCC or Commission) issued a Public Notice announcing compliance deadlines associated with the FCC’s Sixth Caller ID Authentication Report and Order (Sixth Report and...more

FCC and FTC Launch Inquiries on AI and Voice Cloning

On November 16, 2023, the Federal Communications Commission (FCC) released a Notice of Inquiry (NOI) to seek information on the implications of emerging artificial intelligence (AI) technologies on robocalling, and the...more

Messaging at MWC 2023: Recapping an Afternoon at the ConnectMobile Forum

Messaging is one of the most trusted forms of communications today, with more than 2.2 trillion texts exchanged on America’s wireless networks in 2022 alone. Yesterday, at CTIA’s ConnectMobile forum in Las Vegas as part of...more

FCC Publishes Robotexting Report and Order and FNPRM in the Federal Register

On April 11, 2023, the Federal Communications Commission (FCC or Commission) published a Report and Order (R&O) in the Federal Register, setting an effective date of May 11, 2023 for certain of its rules. The R&O establishes...more

FCC Significantly Expands Robocall Obligations for Broad Universe of Providers

At its March 16, 2023 Open Meeting, the Federal Communications Commission (FCC or Commission) adopted a Sixth Report and Order and Further Notice of Proposed Rulemaking (Order and FNPRM, respectively), which significantly...more

FCC Adopts Sixth Report and Order Expanding Robocall Obligations for Broad Universe of Providers

At its March 16, 2023 Open Meeting, the Federal Communications Commission (FCC or Commission) adopted a Sixth Report and Order and Further Notice of Proposed Rulemaking (Order and FNPRM, respectively), which adds...more

FTC and DOJ File Complaint Against “Web of VoIP Service Providers” for Allegedly Making Illegal Robocalls Using Ringless...

On February 16, the Department of Justice (DOJ), on behalf of the Federal Trade Commission (FTC), filed a complaint against multiple entities and individuals, including outbound calling service provider Stratics Networks Inc....more

New TCPA Rules For Some “Exempt” Calls Will Go Into Effect on July 20, 2023

On January 20, 2023, the Federal Communication Commission (FCC or Commission) announced the long-awaited effective date of new requirements for certain calls that are otherwise exempt from the Telephone Consumer Protection...more

New Robocall Mitigation Obligations and Filing Deadlines for Voice Service Providers and Gateway Providers

2022 was a momentous year in the robocall mitigation space—with major developments coming from industry and government. One major update coming out of the Federal Communications Commission (FCC or Commission) was the adoption...more

FCC Moves to De-List Certain Voice Providers from Robocall Mitigation Database

On October 3, 2022, the Federal Communications Commission’s (FCC or Commission) Robocall Response Team issued a Press Release announcing Enforcement Orders against seven voice service providers listed in the agency’s Robocall...more

FCC Seeks Comment on Proposed Rules for Blocking Illegal Robotexts

On September 27, 2022, the Federal Communications Commission (FCC or Commission) released a Notice of Proposed Rulemaking (NPRM) seeking comment on a proposal that would require mobile wireless providers to block illegal text...more

FCC’s Novel TCPA Enforcement Action Targets Arbitrage Schemes

At its July Open Commission meeting, the Federal Communications Commission’s (FCC or Commission) voted to approve a Notice of Apparent Liability for Forfeiture (NAL) against Thomas Dorsher, ChariTel Inc, OnTel Inc, and...more

FCC and State AG Partnership Signals Major Shift in Robocall Enforcement

On July 7, 2022, the Federal Communications Commission (FCC or Commission) and the Attorney General of the State of Ohio (Ohio AG) announced a coordinated enforcement initiative that signals a major shift in how state and...more

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