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Ep. 32 – An Easy Audit Tip to Help Avoid Overpayments

Looking for a simple, easy-to-implement way to lower your risk of overpayments? We have one on this week’s podcast!...more

Ep. 31 – Implementing a Policy to Manage “Non-Routine” Cost-Sharing Waivers and Write-Offs

Most healthcare providers understand that routinely waiving patient cost-sharing obligations creates compliance issues under the Anti-Kickback Statute, the Civil Monetary Penalties Law, and third-party payor agreements which...more

Ep. 30 – Ensuring Payments to Physicians for Administrative Services Meet a Stark Exception

Providers will often pay physicians for serving in important administrative roles within the organization. Compensation for administrative services can create risk to the organization under multiple laws, including the...more

Ep. 29 – Do I need a HIPAA business associate agreement?

One of the fundamental compliance requirements for healthcare providers is protecting the confidentiality and security of the patient health information you maintain. Most healthcare providers are subject to a federal law...more

Ep. 28 – Patient Recordings in Non-Residential Care Settings

Has a patient asked you or one of your providers if they could record a conversation or interaction with you? Would your staff know how to handle such a request? Requests from patients and their families to record...more

Ep. 27 – Minimizing Compliance Risks Posed by Electronic Medical Records

One of the biggest changes in healthcare over the past 15 years has been the move to electronic medical records. In 2009, only 12% of hospitals and 22% of physician practices utilized a certified electronic health record. As...more

Ep. 26 – When No One Cares About Your Compliance Program

The role of the compliance officer is often stressful. In 2022, the Corporate Compliance Institute published a survey of 240 compliance officers. According to the findings, 59% felt burned out, 51% have “a lot of” or “extreme...more

Ep. 25 – Creating Awareness of Your Anonymous Reporting Policy Through a Communications Blitz

We talk frequently on the podcast about how important it is for providers to find compliance issues early so they can correct them and self-report if needed. One way to find compliance issues early is for your employees and...more

Ep. 24 – Implementing AI and Mitigating Compliance Risks – Part I

In the wake of the United States Supreme Court’s decision in U.S. ex rel. Schutte v. SuperValue, Inc., interpreting the False Claims Act’s scienter element – referring to the defendant’s knowledge and subjective beliefs –...more

Ep. 23 – Addressing Patient Transportation Needs

Lack of transportation can be a significant barrier to accessing healthcare services. According to a Robert Wood Johnson Foundation report, one in five patients report forgoing needed healthcare services due to lack of...more

Ep. 22 – Give Your Compliance Work Plan a 6-Month Check Up

We are halfway through 2024, which means: now is the perfect time to evaluate your 2024 compliance initiatives and assess how you’re doing! It’s time to give your compliance work plan a 6-month check-up....more

Ep. 21 - Personalize Your Compliance Training

Undoubtedly one of the most important responsibilities of the compliance officer is compliance training. Your best defense to a compliance problem is well-trained staff who not only know the organization’s policies but also...more

Ep. 20 - Update Your Nursing Facility’s Assessment to Comply with New Requirements & Enhance Your Compliance Programming

There has been much publicity surrounding the Centers for Medicare and Medicaid Services’ (“CMS”) new minimum staffing requirements for long-term care facilities scheduled to take effect starting in 2026 for non-rural...more

Ep. 19 - What to Do When Your Business Associate Suffers a Ransomware Attack

The healthcare industry remains a popular target for ransomware attacks. If you haven’t been impacted by a ransomware attack, it’s likely only a matter of time before someone you do business with or buy services from is...more

Ep. 18 - Incorporating Quality and Patient Safety into Your Compliance Program

Does your compliance program incorporate quality and patient safety issues? Or, are you treating the two areas as separate and distinct departments? The OIG’s General Compliance Program Guidance recommends all healthcare...more

Ep. 17 - New Section 1557 Regulations: What the New Non-Discrimination Rules Mean for Providers

Earlier this month, HHS unveiled updated Section 1557 regulations which will impact most healthcare providers, including for the first time Medicare Part B providers who do not participate in other federal programs like...more

Ep. 16 - Creating a Compliance Culture: Including Compliance in Performance Reviews

One thing that can make or break the success of your compliance program is your organization’s culture. Having a “compliance culture” means that compliance is a central, unalterable, and pervasive part of the organization,...more

Ep. 15 - Implementing AI and Mitigating Compliance Risks – Part II

Every day, new articles extol the benefits of artificial intelligence (AI) within the healthcare industry. If you aren’t already using generative AI tools, it’s likely only a matter of time....more

Ep. 14 - Implementing AI and Mitigating Compliance Risks – Part I

At the Health Care Compliance Association’s recent Annual Compliance Institute in Nashville, artificial intelligence (AI) dominated the conversation. A common theme: how does the compliance officer keep pace with this...more

Ep. 13 - Before You Audit… The Importance of Pre-Audit Planning

Audits are an important part of a compliance program and help monitor compliance obligations, identify non-compliance, and quantify overpayments. But, planning the audit is often just as important as the audit itself.  One of...more

Ep. 12 - Working with Valuation Experts to Substantiate Fair Market Value Compensation

We often work with valuation experts to ensure compensation payments between healthcare organizations and physicians are fair market value and commercially reasonable for purposes of compliance with the Stark Law and the...more

Ep. 11 – Credentialing’s Important Role in Compliance

Compliance is a “team effort.” Everyone in the organization has an important role to play. It’s critical, however, that each member of the team understand their specific role and how it relates to compliance. Compliance...more

Ep. 10 - How to Conduct an Effective Risk Assessment… And Why You Need One!

The most successful compliance programs are constantly evolving and always in motion.  They are both action-oriented and flexible. How do you build a program that’s action-oriented and flexible?  You implement a detailed work...more

Ep. 9 - Building a Compliance Dream Team

Most healthcare providers understand the importance of having a designated Compliance Officer.  Someone needs to lead the organization’s compliance initiatives and be responsible for advising the CEO and governing body of...more

Ep. 8 – Train Executives and Management-Level Employees to Avoid Common Antitrust Issues

Sometimes we forget that even small and medium-sized providers can run afoul of antitrust laws and regulations. Often these activities are well-intentioned. It’s not uncommon for competing providers to want to work together...more

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