News & Analysis as of

Browsewrap Agreement

Benesch

Watch Your T&Cs! When Done Right, Terms and Conditions are Both Viable - And Valuable

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The era of the paper/hard copy bill of lading and/or rate confirmation is fading fast. Hard copies and paper do live on in various shipment schematics; however, increasingly, and at a very rapid rate, transactions between...more

Troutman Amin LLP

WOW!!!: Rocket Wins Its Appeal– LowerMyBills.com’s Crazy Tiny Print Webform is Enforceable After All–Here’s What It Means for the...

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Absolutely huge news for the lead generation industry. Rocket has WON its appeal over the enforceability of the LowerMyBill.com website flow. Plus the appellate court gave everyone a useful four question test to assess...more

Troutman Amin LLP

GOOD AGREEMENT BAD AGREEMENT: Court Finds Factor75’s Webflow Sufficient to Compel Arbitration– but Not As to Hello Fresh

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Little known legal fact: the general rule is a parent or subsidiary cannot enforce an arbitration provision in the name of a related entity. That quirk hung Hello Fresh in a recent effort to enforce an arbitration provision...more

Montgomery McCracken

Vacated But Not Forgotten: The Pennsylvania Supreme Court Leaves the Future of Online Arbitration Agreements in Pennsylvania...

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For those waiting to see whether the Pennsylvania Supreme Court would clarify the law on consumer assent to online arbitration agreements in Chilutti v. Uber Technologies, Inc., its January 21 opinion was anticlimactic....more

ArentFox Schiff

No Assent, No Agreement: Establish Clear, Unambiguous Assent to Bind Consumers to Online Agreements

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A clear, well-written terms of use agreement is essential for e-commerce sellers and online service providers seeking to manage the risk of litigation through provisions such as arbitration clauses and class action waivers....more

Troutman Amin LLP

NO HIGHLIGHTED HYPERLINK NO ARBITRATION: Court Refuses to Enforce Arbitration Agreement in App Provider’s Website Because...

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What makes a link “hyper” anyway? Last month I discussed the importance of arbitration agreements to thwart TCPA class actions. Well today we see what happens when a website isn’t properly designed to assure consumers are...more

Sheppard

Are Your Online Terms Enforceable?: Lessons from California

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The Southern District of California recently reminded companies that it has concerns about steps to take to make online terms binding. The case arose from a putative class action over alleged false pricing practices brought...more

Carlton Fields

Real Property, Title Insurance, & Financial Services Update: Week Ending November 21, 2025

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Our Real Property, Title Insurance, & Financial Services Update offers a weekly overview of notable court decisions impacting property rights, title issues, the banking industry, and related litigation. Each edition...more

Troutman Amin LLP

NO CLICKWRAP: Eleventh Circuit Court of Appeals Confirms Lead Generation Flow Not Subject to Arbitration

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The latest in a series of cases addressing lead generation webform submission layouts went poorly for the defense on appeal. In Valiente v. Nexgen Global, 2025 WL 3140480 (11th Cir. 2025) the Eleventh Circuit Court of Appeals...more

Hinch Newman LLP

Lead Gen Terms Ruled Insufficient to Enforce Arbitration Agreement

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The Eleventh Circuit Court of Appeals recently affirmed a lower court ruling that a TCPA related arbitration clause contained in a lead generator’s online terms and conditions was unenforceable against a consumer....more

Akerman LLP

From Clickwrap to the Courtroom: Enforcing Online Arbitration Clauses

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In today's digital commercial society, consumer agreements are commonly established online. Often, a single click of a button confirms the relationship between parties, and online operators should ensure agreements are both...more

Kilpatrick

One Test, Competing Outcomes: The Ninth Circuit’s Latest Guidance on Online Assent

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Earlier this year, the Ninth Circuit addressed assent standards in Godun v. JustAnswer, LLC, 135 F.4th 699 (9th Cir. 2025). While Godun confirmed the two-part test previously articulated by California courts (conspicuousness...more

Jackson Lewis P.C.

District Court Upholds Browsewrap Agreements in Pennsylvania Wiretap Class Action

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Online retailer Harriet Carter Gifts recently obtained summary judgment from the district court in a class action under Pennsylvania wiretap law. At the heart of this case is the interpretation and application of the...more

Ladas & Parry LLP

Read Before Signing - Important lessons from recent court rulings involving problematic contracts.

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IN THREE COURT DECISIONS IN THE PAST SEVERAL MONTHS, two themes emerged: reading the contract before you sign and understanding the law that applies. In the first case, a court needed to decide which of two contracts...more

Sheppard

California Court of Appeal Reaffirms Disapproval of “Browsewrap” Agreements to Arbitrate

Sheppard on

Consent is generally a precondition to an enforceable contract. Some website operators have attempted to enforce arbitration clauses set forth in the terms and conditions listed on their websites just because a consumer...more

Kilpatrick

Second Circuit rules that “account update” mailed by bank failed to bind customer to arbitration agreement/class action waiver

Kilpatrick on

Takeaway: We have written many articles about how businesses seek to enter enforceable arbitration agreements containing class action waivers with their customers, whether through “browsewrap” or “clickwrap” agreements or by...more

Kilpatrick

Second Circuit reverses district court, ruling that website interface provided reasonable notice of arbitration agreement and that...

Kilpatrick on

Takeaway: Technology advances. Business processes evolve. Internet transactions become increasingly ubiquitous. Contract formation, however, remains an old-fashioned concept. An Internet consumer must, at a minimum, be...more

Kennedys

New Jersey’s Appellate Division compels arbitration enforcing “clickwrap” agreement requiring arbitration of a product liability...

Kennedys on

On April 3, 2023, the New Jersey Appellate Division in Jeffrey Santana v. SmileDirectClub, LLC, Docket A-2433-21, __ N.J. Super. __ ( App. Div. April 3, 2023), issued an opinion enforcing an arbitration provision found within...more

K&L Gates LLP

Pennsylvania Superior Court Applies a Stricter Burden of Proof to Enforce "Browsewrap" Arbitration Clauses, Departing From Other...

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On 19 July 2023, the Pennsylvania Superior Court established a set of requirements for companies that rely on “browsewrap” agreements in order to secure consumers’ consent to arbitration. In a departure from other courts that...more

Venable LLP

Online Contract Formation: Seeking Digital Signatures

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Want to learn more about drafting, negotiating, and understanding intellectual property and technology contracts and have 10 minutes to spare? Grab your morning coffee or afternoon tea and dig into our Tech Contract Quick...more

Polsinelli

‘Alkutkar v. Bumble’: Securing Active Consent for Updated Terms of Service

Polsinelli on

Overview - The District Court for the Northern District of California recently provided guidance in Alkutkar v. Bumble Inc., No. 22-CV-00422- PJH (N.D. Cal. Sept. 8, 2022), reconsideration denied, No. 22-CV-00422-PJH,...more

Goodwin

Recent Court Decisions Shed Light on Enforceability of Electronic Contracts in the U.S.

Goodwin on

A number of U.S. state and federal courts have recently considered whether the manner in which companies presented to their users a variety of electronic contracts (e.g., terms of service) was sufficient to form an...more

Kilpatrick

Internet contracts – beyond clickwrap and browsewrap

Kilpatrick on

Takeaway: Technology advances. Business processes evolve. Internet transactions become increasingly ubiquitous. Contract formation, however, remains an old-fashioned concept. An internet consumer must, at a minimum, be...more

Morgan Lewis - Tech & Sourcing

Kristin Hadgis – Ecommerce and Online Contracting

Welcome to the third post in our Spotlight series, where we talk with a leader in a particular field or emerging area of interest to technology and sourcing lawyers and professionals. Kristin Hadgis is a partner in Morgan...more

Bond Schoeneck & King PLLC

Website Terms of Use Agreement and Privacy Policy

Booming internet usage means that virtually every company has a website and many companies use their website to enhance the user experience and collect information about their users. As a result, company websites have terms...more

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