Innovative Alternatives for Tackling High Volume Legal Processes
The Chartwell Chronicles: Artificial Intelligence
The Evolving Relationships of In-House Counsel and Law Firms: On Record PR
Phill McGowan of Reed Smith on Strategic Communications: The Greatest Untapped Potential in Legal BD? - Passle's CMO Series EP147
Trial by Tech: The Evolution of the Digital Courtroom – Speaking of Litigation Video Podcast
You won't be successful with your thought leadership unless you do this
Why Judges Should Take the Legal Accountability Project Pledge | Judge Doug Nazarian & Aliza Shatzman | Texas Appellate Law Podcast
How Lawyers Should Approach Implementing AI into Their Practices | Tim Armstrong | Texas Appellate Law Podcast
Navigating the Risks and Benefits of Artificial Intelligence in the Legal Industry: On Record PR
Webinar | Legal Resource Management Trends & Cost Savings Strategies for In-house Legal Departments
Legal’s Moment of Impact: How Modern Legal Departments Are Evolving Their Operations to Materially Influence Revenue, Business Growth, and Efficiency Across Enterprises
A Roadmap to Advanced Strategic Legal Operations
Doing More with Less: Reimagining the Future of the Legal Department
Innovations in eDiscovery Managed Services
Managing the Day-to-Day the Smart Way: Legal Metrics 101
Innovating the Legal Operations Model
Law School Toolbox Podcast Episode 279: Legal Trends in 2020 and Going Forward (w/George Psiharis of Clio)
The New Corporate Legal Department: Innovation & Technology
Necessity is Bringing Change to In-house Legal - LeftFoot Podcast with Walmart's Alan Bryan
Creating an In-House Legal Department of Value - LeftFoot Podcast with Cameron Findlay, SVP, GC at ADM
In the fast-paced world of legal due diligence, efficiency and accuracy are paramount. Law firms often face the daunting task of sifting through massive volumes of documents to uncover relevant information. This process can...more
When successful, a CRM system helps firms efficiently manage contacts and tracks interactions with current and potential clients to improve business development outcomes. Without a proper implementation strategy, however, a...more
Participants will leave the presentation with an understanding of the impact of technology on the legal industry, the strategic management of technology in legal operations, and the skills necessary to navigate and lead in an...more
Is there anything that AI cannot do? That seems to be the question on the minds of many. This technology is transforming the world in more ways than people even realize. From predicting what items someone may be interested in...more
As I geared up to co-chair the 14th annual program on legal project management (LPM) for the Practising Law Institute, I couldn’t help but marvel at the incredible evolution of this field since its inception in 2011. Back...more
The landscape of artificial intelligence has undergone major developments since the release of ChatGPT just over a year ago, with 2023 marking a turning point with increased adoption across various sectors – especially...more
Integrating eMarketing and CRM isn’t just a good-to-have feature in your marketing and business development efforts; it’s essential for optimizing client outreach and maintaining data quality. Nurturing and growing your...more
GPT-4, the “engine” behind ChatGPT, just passed—well, really, aced— the Uniform Bar Exam. It scored in the 90th percentile (i.e., it did better than 90% of test takers), and, while the threshold to pass the bar varies based...more
Marketing and business development professionals spend a great dMarketing and business development professionals spend a great deal of time carefully lining up plans to effectively communicate with key contacts. Like...more
For many professional services firms, finding ways to demonstrate CRM value and encourage adoption is a constant struggle. System usage is rarely mandated, which means the marketing team is put in the difficult position of...more
Autumn is a time for reflection and recalibration for law firms. The changing season is a strategic opportunity to assess and optimize your Customer Relationship Management (CRM) system....more
The digital era has seen the evolution of Customer Relationship Management (CRM) systems from simple digital address books to sophisticated tools packed with features like artificial intelligence, predictive analytics and...more
In the dynamic world of legal services, client relationships are paramount. While Customer Relationship Management (CRM) systems promise to enhance and streamline these relationships, many law firms grapple with an ongoing...more
In the world of information management, the age-old phrase “garbage in, garbage out” resonates deeply. While technology has evolved, bringing in sophisticated systems and tools, the challenge of flawed data management...more
Customer Relationship Management (CRM) tools have long held the promise of streamlining client interactions and fostering business growth. Yet, many law firms grapple with one persistent hurdle: low CRM adoption rates among...more
Marketing automation has been buzzing around in the corporate world, and several firms are caught in the whirlwind, wondering if it’s the right move for them. While giants like Marketo and Eloqua introduced this concept, its...more
CRM systems are a fundamental aspect of modern business operations. But as with all things, there’s a right way and a wrong way to implement them. Here’s a succinct breakdown of ten frequent missteps companies make regarding...more
As the leaves change color and the air turns crisp, it’s a reminder that change is essential and inevitable. Just like nature, our CRM systems need a seasonal overhaul. Here’s how to embrace the spirit of fall and refresh...more
In the legal sector, strong relationships between a law firm and its clients are essential. As clients increasingly expect efficient digital interactions, firms are exploring new tools and ways to enhance their service...more
CRM (Customer Relationship Management) systems have proven to be pivotal tools for numerous industries, and the legal sector is no exception. As law firms ramp up their marketing initiatives this September, it’s crucial to...more
A CRM (Customer Relationship Management) system can significantly impact an organization’s growth trajectory. But how do you measure the success of your CRM implementation?...more
As a CRM success consultant for more than 20 years, I’ve seen firsthand the transformational benefits a CRM system can bring to a myriad of industries. While the legal sector is often slow to harness the power of technology,...more
Having a Customer Relationship Management (CRM) system isn’t enough to achieve success in today’s dynamic business landscape. The real edge comes from leveraging your CRM’s advanced capabilities, ensuring it’s tailored to...more
Interact is BACK and coming to you live this October from the historic French Quarter of New Orleans! Last year’s event may have been named a finalist for Engage Media's 2022 "Best Brand Experience,” but this year, we’re...more
Corporations must innovate and set themselves apart from their competition to achieve long-term success, but they cannot act with reckless abandon in doing so. Rather, they must strategically plan their moves to proactively...more