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This year’s CRM Success Survey revealed key insights into the most common pitfalls and best practices for leveraging CRM systems....more
The legal industry thrives on accurate information. Client information guides marketing, improves operations, and ensures lawyers give clients the best representation possible....more
In today’s data-driven world, law firms rely on large amounts of data to develop relationships, win new business, and serve client needs. Whether attorneys or professionals are managing client relationships in their CRM or...more
Implementing a CRM system in a law firm is a tumultuous process that is filled with many challenges and milestones. After the initial stages of the rollout are completed – assessing the firm’s needs, selecting the right...more
In a recent presentation by Ward and Smith attorney Angela Doughty, in-house counsel received an overview of Artificial Intelligence (AI), how it can be used for various legal tasks such as research, discovery, and contract...more
As the days lengthen and flowers begin to bloom, spring isn’t just a time for nature to awaken – it’s the perfect opportunity to awaken your CRM system from hibernation. After the hustle and bustle of fall and winter,...more
In today’s day and age, we are inundated with large amounts of data, coming in from new sources, containing a greater variety and more complex data sets. But what we need isn’t more data, but better data. According to trusted...more
Back by popular demand, Mitratech is hitting the road again in 2024 for another rendition of our TAP on Tour Event series. Last year, Mitratech traveled to six cities — joined by over 100 automation beginners and experts —...more
Every day, legal is bombarded with “urgent” requests that hinder efficiency and distract from larger priorities. In an effort to manage and field requests, many legal departments are leveraging technology to create a ‘legal...more
As the holiday season rolls in, bringing a spirit of joy and celebration, it’s the perfect time to revitalize your Customer Relationship Management (CRM) system. Just as we deck the halls and trim the tree, your CRM deserves...more
Interact is BACK and coming to you live this October from the historic French Quarter of New Orleans! Last year’s event may have been named a finalist for Engage Media's 2022 "Best Brand Experience,” but this year, we’re...more