A Ringside View
Sitting with the C-Suite: Identifying Opportunities to Leverage Human Capital
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Frenemies: Gaining Efficiency Through Shared Services
FCPA Compliance and Ethics Report-Episode 146-David Simon on Foley's Global Risk Management Platform
As the legal industry continues to evolve, so do the roles within it. One of the most dynamic roles gaining traction in recent years is that of Legal Project Management (LPM) professionals. Once a largely behind-the-scenes...more
Billing is a uniquely complicated matter in the legal field, one that regularly results in a considerable amount of lost revenue. The average law firm had a nearly 10% gap between hours billed and payment collected in 2023....more
Is it budgeting season already? Legal Operations are often asked to own the legal department’s budgeting efforts, and many find the process painful. Finance may provide a template to fill out, but it can be difficult to...more
In today’s business, no matter the vertical, good data is crucial for making informed decisions, driving growth, and improving efficiency. For law firms, achieving “good data” is often challenging as there are often multiple,...more
In the fast-paced world of legal operations, managing high volumes of Subpoenas, Law Enforcement Responses, Garnishments, Levies, Liens, and DSAR’s can be a daunting challenge. These requests can present complex issues of...more
Choosing the right CRM system can drastically change how law firms and professional service firms interact with their clients and develop business. However, navigating the complex landscape of CRM options and understanding...more
Streamlining and improving the billing process in law firms is often perceived as a daunting task, fraught with complexities that can challenge even the most seasoned legal professionals. Billing is a time consuming,...more
This article originally appeared on Thomson Reuters Westlaw Today on February 12, 2024. View the original article here. Robert Daniel and Mark Grant of Integreon, Inc. explore areas legal operations professionals should...more
Professional service businesses in the legal, financial services, consulting and insurance industries are in a dynamic state of change due to the current economic climate. Real estate challenges, pricing compression,...more
After investing in a contract lifecycle management (CLM) system, many organizations realize that getting a return on investment can be challenging, or worse, never realized. The most common mistake is thinking that all it...more
The pandemic caused a wave of disruption throughout the legal system in 2020, and the ricocheting effects are still felt today. Initially, there was a substantial backlog of cases causing court dates to be continually pushed...more
Smart leaders are always looking for ways to make their firms more efficient and profitable. Outsourcing some administrative functions, especially in areas involving some of technologies that support marketing and business...more
As the legal landscape evolves at unprecedented speed, the role of legal operations within a business continues to transform. Legal departments are under increasing pressure to serve the business and reduce costs. This looks...more
Small and mid-size law firms have many unique opportunities and challenges in the competitive legal industry ecosystem. Staying informed about the latest trends and adopting effective strategies is crucial for these firms...more
We recently wrote about the emerging trend of content moderation outsourcing. In this blog post, we turn our attention to another growing trend: legal process outsourcing....more
January is a time where many individuals implement new goals or strategies for success. This piece will take a goals style approach to explore how a litigation support partner can improve a legal team’s efficiency,...more
Over the more than 15 years we have spent working together with hundreds of top law firms on marketing technology selection and success, we have seen a number of changes, developments and trends in the industry. This...more
As Chief IP Counsel and in-house legal teams contend with the increasing pressures facing their organizations in the wake of COVID-19, there is an urgent need to rethink legal operations. While the move to digitize and...more
To achieve modernization, the legal industry is operating off a new mindset requiring focus on efficiency and innovation when making operational decisions. Legal departments, law firms, legal service providers, and other...more
For years, general counsel have weighed the pros and cons of doing a task internally versus sending the work to outside counsel – this is not a new dichotomy. What is newer, however, is the proliferation of technology...more