Popular, Online Reviews

Privacy, Data and Cybersecurity Quick Clicks | Issue 20

Katten Muchin Rosenman LLP on 8/22/2024

Katten's Privacy, Data and Cybersecurity Quick Clicks is a monthly newsletter highlighting the latest news and legal developments involving privacy, data and cybersecurity issues across the globe....more

Façade, Fraud: FTC Final Rule Banning Fake Reviews

Venable LLP on 8/16/2024

On August 14, the Federal Trade Commission (FTC) announced a final rule aimed at protecting American consumers against fake reviews and testimonials. The rule, approved through a 5-0 vote, comes after nearly two years of...more

Who Cares About Law Firm Branding?

Firesign | Enlightened Legal Marketing on 6/25/2024

Your short answer may be “not me,” and that’s fine. Lawyers don’t have to care about branding – but the most successful ones recognize that their audiences do....more

10/10 Would Recommend: The FTC’s Proposed Rulemaking on Fake Reviews and Endorsements Indirectly Addresses Review Bombing in Video...

BakerHostetler on 2/21/2024

Could someone please tell my mom that – no – playing three hours of Frogger every day on a hand-me-down Atari did not in fact “melt my brain”? I’m still capable of thoughtful legal analysis, with the help of brilliant...more

Roundup of Recent FTC Consumer Protection Matters of Interest to Digital Advertisers

Hinch Newman LLP on 2/20/2023

February 2023 has been a busy couple of months at the Federal Trade Commission. High-profile consumer protection actions and announcements span a broad spectrum of digital advertising and marketing. From “review hijacking,...more

Washington Attorney General Cracks Down on Fake Reviews

Kelley Drye & Warren LLP on 1/2/2023

We have previously discussed the emphasis that the FTC has put on fake reviews throughout 2022, with proposed updates to the Endorsement Guides and a proposed rule to combat fake reviews in addition to enforcement efforts....more

Japanese Court Holds That a Customer-Review Algorithm Change Abused "Superior Bargaining Power"

Jones Day on 6/27/2022

In a novel decision, the Tokyo District Court held that a restaurant review platform's unilateral change to its rankings algorithm violated a Japanese antitrust law that prohibits abuse of "superior bargaining power." The...more

Wiley Consumer Protection Download (February 7, 2022)

Wiley Rein LLP on 2/8/2022

Welcome to Wiley’s update on recent developments and what’s next in consumer protection at the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC). In this newsletter, we analyze recent regulatory...more

Yelp Disclosures Cost Mortgage Broker $120K in FTC Deal

Manatt, Phelps & Phillips, LLP on 1/27/2020

The Federal Trade Commission (FTC) struck a deal with a mortgage broker who revealed personal information about consumers after they posted negative reviews of his service on Yelp....more

Intellectual Property Bulletin - Winter 2020

Fenwick & West LLP on 1/23/2020

In This Issue - Influencer Marketing: Top Business and Legal Considerations for 2020 - Although influencer marketing is an ever-larger part of marketing budgets, questions have arisen about the longevity of influencers as a...more

Social Links: FTC fights fraudulent online product reviews; Twitter takes another swipe at trolls; Influencers affect everything...

Morrison & Foerster LLP - Social Media on 11/27/2019

The high-end skincare brand Sunday Riley has settled lawsuits filed by the Federal Trade Commission claiming that the brand’s founder encouraged employees of her eponymous company to set up accounts “under different...more

FTC Launches Two More Actions under the Consumer Review Fairness Act, Requires Companies to Stop Restricting Reviews through Form...

Kelley Drye & Warren LLP on 6/4/2019

The FTC today announced two new actions under the Consumer Review Fairness Act against companies (CRFA) that allegedly used non-disparagement provisions in consumer form contracts in connection with selling their respective...more

OTA & Travel Distribution Update - Agoda Homes seeks to gain ground; Direct booking is best according to Australian regulators;...

Foster Garvey PC on 10/1/2018

Agoda Homes Seeks To Gain Ground - ("OTAs Booking Holdings’ Agoda Takes a Distinctive Approach on Short-Term Rentals," Skift Travel News on September 21, 2018) For some time now, Agoda has featured short-term rentals on...more

California Supreme Court Will Hear Arguments This Week in Defamation Case With Implications for Online Publishers, Trade Secrets...

Orrick - Trade Secrets Group on 4/3/2018

On Tuesday, April 3, the California Supreme Court will hear arguments in Hassel v. Bird. Case No. S235968. While seemingly a defamation case, it has direct implications on trade secrets owners and the rights of internet...more

Court Says Glassdoor Must Disclose Anonymous Reviewers’ Information in Grand Jury Proceedings

Fenwick & West LLP on 11/22/2017

In a case with free speech implications, the U.S. Court of Appeals for the Ninth Circuit on November 8, 2017, affirmed the denial of Glassdoor, Inc.’s motion to quash a grand jury subpoena for the identities of the Glassdoor...more

Want To Pan Your Employer Online? Be Careful!

Constangy, Brooks, Smith & Prophete, LLP on 11/10/2017

Your reviews of your employer may not be as anonymous as you think. The U.S. Court of Appeals for the Ninth Circuit has affirmed an order directing Glassdoor, Inc., to disclose information about eight individuals who posted...more

The Freedom to Yelp: Congress Curbs ToS Overreach

Pillsbury - Internet & Social Media Law Blog on 12/13/2016

Worried about a company retaliating against you when you post a negative review on Yelp or TripAdvisor? Worry no longer because Congress has your back. Last week, Congress passed a law that will make it illegal for companies...more

Regulators and Industry Thought Leaders Discuss Issues in Social Media Advertising - Highlights from "The FTC, Native Advertising...

Holland & Knight LLP on 9/29/2016

Holland & Knight and the Word of Mouth Marketing Association (WOMMA) on Sept. 21, 2016, held an informative, half-day seminar featuring presentations and a panel discussion of trends and forefront regulatory compliance issues...more

Socially Aware: The Social Media Law Update Volume 6, Issue 4

Morrison & Foerster LLP - Social Media on 10/15/2015

Five social media law issues to discuss with your clients - The explosive growth of social media has clients facing legal questions that didn’t even exist a few short years ago. Helping your clients navigate this...more

Jeepers, Creepers: The Launch of the New “Peeple” App and Privacy Concerns

McGuireWoods LLP on 10/5/2015

It’s 12:43 in the morning, and you have had a tough day at work. You are tired, thinking slowly, and feeling a little anxious that you should already be in bed to catch some rest before a 6 a.m. wake-up call. And then you get...more

Yelp Reviewers Are Not “Employees”

Cozen O'Connor on 8/20/2015

In a world where the lines between employees and volunteers/interns are becoming increasingly blurred, it is nice to see at least one court easily dispense with a wage and hour lawsuit. On August 13, 2015, a federal judge...more

The Right to Give One-Star Reviews

Morrison & Foerster LLP - Social Media on 6/30/2015

Congress has taken a step toward protecting consumers’ rights to post negative reviews on websites like Ripoff Report or Yelp with the introduction, by Representative Darrell E. Issa of California, of the Consumer Review...more

FTC Clarifies Native and Online Ad Obligations

BakerHostetler on 6/18/2015

The FTC, in recent staff statements, has sought to clarify advertisers’ and publishers’ obligations regarding native advertising and social media promotions, particularly regarding when and how to clarify to readers that a...more

Unmasking the anonymous online critic – first, there is the matter of jurisdiction

Gray Reed on 9/11/2014

On Friday, the Supreme Court of Texas issued a 5-4 decision holding a plaintiff needs to establish jurisdiction over an anonymous blogger before a court will allow pre-suit discovery that would likely unmask the blogger’s...more

How Not To Market Your Business Online (Even If It Works): Claims Against Fake Review Sites And Stolen Obituary Photos Survive...

Despite celebrity endorsements from the likes of Dennis Miller and Alan Thicke, all that glitters isn’t gold when it comes to the marketing of precious metal investments. In March 2014, American Bullion, Inc., which is in the...more

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