Collaborating with Clients to Deliver Exceptional Service: On Record PR
The Briefing: Truth Maybe Crazy, But Truth Just Got Kanye West Out of a Defamation Case
(Podcast) The Briefing: Truth Maybe Crazy, But Truth Just Got Kanye West Out of a Defamation Case
(Podcast) The Briefing: Nirvana Stuck in Lawsuit Over “Nevermind” Album Cover
The Briefing: Nirvana Stuck in Lawsuit Over “Nevermind” Album Cover
Greenwashing and Compliance Risk
Negative Online Reviews and Reputation Management: Tips for Health Care Practices and Providers
Compliance into the Weeds: Episode 90- Salesforce, the Trump Risk & Compliance
Report on Patient Privacy Volume 23, no 8 (August 2023) The allegation was shocking and, if true, would devastate the orthopedic surgeon’s reputation. An online commenter accused him of operating on the wrong arm or...more
Reputationsmanagement für Berufsgeheimnisträger: Wie Notare, Ärzte und andere zur Verschwiegenheit Verpflichtete gegen negative Bewertungen vorgehen können. ...more
A positive internet reputation is an expected prerequisite for conducting business. Negative internet content, including negative reviews, can destroy an operation....more
If you own a small business, someone has likely posted an online review of your company and its goods or services. From Yelp to TripAdvisor to Angie’s List to any number of websites tailored to particular industries or...more
More patients than ever admit to choosing their health care providers based on what they read online. This means that false and misleading reviews which appear online can significantly impact a health care provider’s...more
By now, virtually all companies understand the importance and power of consumer reviews, both for and against them, and reviews of their competitors. Especially since negative reviews dampen purchases, companies often attempt...more
The situation is a familiar one. Disgruntled current or former employees leave negative and harmful comments about their employer on online workplace review websites such as glassdoor.com or vault.com, or on customer review...more
On December 14, 2016 the United States Congress passed an act known as the “Consumer Review Fairness Act of 2016” (“CRFA”). The stated goal of this new legislation is “to prohibit the use of certain clauses in form contracts...more
Late last year, President Obama signed into law the Consumer Review Fairness Act (“CRFA”). Intended to protect individuals who write unflattering online reviews of businesses, the CRFA voids contractual provisions in form...more