News & Analysis as of

Text Messages Risk Management

DarrowEverett LLP

AI Meets TCPA: Navigating Business Compliance Risks in Phone Communications

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As artificial intelligence continues to transform business communications, companies will continue to face significant—and in some cases, increased—legal risks under the Telephone Consumer Protection Act (TCPA) when choosing...more

Hudson Cook, LLP

Technical Violations of State Collection Practices Laws Can Lead to Class Action Liability

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If you are reading this article, you are likely aware that a creditor collecting its own debts in its own name is not a "debt collector" under the federal Fair Debt Collection Practices Act ("FDCPA") or its implementing rule,...more

Womble Bond Dickinson

New Trademark Scam

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Over the years many clients have forwarded to us scam trademark mailings. These mailings come from various official-sounding sources, all of which seek money to allegedly take action regarding the client’s trademarks....more

Wiley Rein LLP

[Webinar] Outsmarting Artificial Intelligence! Tips for Leveraging AI While Managing Risks - March 15th, 12:00 pm - 1:00 pm EDT

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With the 2024 election in full swing, political actors are using artificial intelligence in unprecedented ways. Join us as we explore the transformative potential of AI in shaping electoral strategies while learning about how...more

Erise IP

What’s Trending in Trademarks, January 2024: Travis Kelce’s IP Era, Liquid Death vs. Arnold Palmer, USPTO Scams

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Every month, Erise’s trademark attorneys review the latest developments at the U.S. Patent and Trademark Office, in the courts, and across the corporate world to bring you the stories that you should know about: Travis...more

Nelson Mullins Riley & Scarborough LLP

Beware of Scams that Hijack Cellphone Accounts: The Importance of Authentication for Businesses and Consumers: Privacy Day...

Consumers use cell phone numbers to authenticate their identities across a variety of accounts, such as those held with wireless providers, financial institutions, healthcare providers, and retail websites. One common example...more

Sterne, Kessler, Goldstein & Fox P.L.L.C.

MarkIt to Market® - No, No, No! How to Avoid Scams and Stay Merry this Holiday Season

Especially during the holi-daze, it can be easy to let our safeguards down and fall prey to scammers looking to make a quick buck. Trademark applicants and registrants interacting with the U.S. Patent and Trademark Office...more

EDRM - Electronic Discovery Reference Model

[Webinar] Texts, Instant Messaging, US Data Privacy Laws Oh My! Best Practices for Protecting Your Org. From Growing Litigation...

Corporate counsel and legal teams face unique and growing data-related challenges in this ever-changing regulatory and threat landscape. The risk of litigation continues to rise as data requirements for privacy and compliance...more

Epiq

Proceed With Caution: Understanding 2023 DOJ Guidance on Ephemeral Messaging

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The corporate world has once again been forced to adapt as communication trends change. When ephemeral messaging first gained popularity, it was merely a fun way to send disappearing pictures or messages to friends over apps...more

Sterne, Kessler, Goldstein & Fox P.L.L.C.

MarkIt to Market® - June 2020: Trademark Scams - No Method of Communication is Off Limits

The USPTO has been working to combat misleading and fraudulent solicitations sent to federal trademark applicants/registrants and is calling on the public to report and identify these bad actors....more

Rumberger | Kirk

Is Your Loyalty Program Putting Your Restaurant at Risk for TCPA Liability?

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TCPA litigation can cost companies, both big and small, millions of dollars. Loyalty programs are a great way for restaurants to keep in contact with their existing customers and incentivize future purchases. In the modern...more

BCLP

Lead Generation and the TCPA: How to Protect Your Company from Downstream Bad Actors

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Many businesses, including retailers, rely on inbound lead generators to identify prospective customers for telephone or text-based direct marketing campaigns. Sourcing inbound leads from a variety of providers allows firms...more

Rumberger | Kirk

Is Text Marketing Your Recipe for Success Or Your Company’s Downfall?

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Text-marketing (or SMS marketing) can be an essential tool for many small businesses. For a small price, any company can send bulk messages to hundreds of phone numbers of existing and potential customers. Originally...more

Neal, Gerber & Eisenberg LLP

Client Alert: The Future of Text Message Marketing

As Americans increasingly rely on text messages to communicate on a daily basis, marketers have taken note, and text advertising and marketing is increasingly common.  Indeed, text messages have a read rate of about 98%, and...more

Foley & Lardner LLP

Real Estate Industry Facing Threat of New TCPA Class Actions

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Real estate businesses should be aware that they may be the target of new class action lawsuits under the Telephone Consumer Protection Act (“TCPA”), which has the potential for significant liability exposure. Businesses in...more

Eversheds Sutherland (US) LLP

Four common risks in text message programs...and how to avoid them

Although the Telephone Consumer Protection Act (TCPA) may be most commonly known for its prohibitions on robocalls, text messages also fall within the TCPA’s broad scope. Given the outsize risk of class action TCPA litigation...more

Ballard Spahr LLP

FTC Highlights FDCPA Risks for Debt Collectors Using Social Media, Texts

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The Federal Trade Commission (FTC) recently published a reminder to debt collectors of the Fair Debt Collection Practices Act (FDCPA) compliance risks that are created by the use of social media or text messages in connection...more

Robins Kaplan LLP

8 Best Practices to Help You Manage Risks Associated With Mobile “Big Data”

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The more than six billion mobile devices in use worldwide offer companies access to a possible treasure trove of customer information in almost every consumer segment. These devices now create a constant stream of data—from...more

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