As the airline industry grapples with the fallout from COVID-19, one issue is keeping airlines, regulators, legislators, and courts busy: passenger refunds....more
A good mix of stories in this week’s Update, including another name change for one of the largest OTAs. Enjoy....more
Expedia Gets Tough - ('Expedia sues United in fight over ticket-distribution costs," Seattle Times - Business, February 6, 2019) Although several sources reported late Friday that Expedia and United have agreed to...more
Mistakenly Discounted Rates a Regular Occurrence - ("$16,000 first class seats sold for $675. Errors like these are more common than you’d think," Vox, January 4, 2019) Details emerged this past week about Cathay...more
Another relatively quiet week in the world of distribution. Hopper Is Poised for Growth - ("Hopper Raises $100 Million More for Airfare and Hotel Rate Prediction," Skift Travel News, October 3, 2018) We brought you...more
This week’s OTA & Travel Distribution Update for the week ending Friday, October 13, is below. This week’s Update features stories on short-term rentals (or should I say hotels?), OTAs and loyalty. I hope you enjoy....more