Consumer Protection Franchise Privacy

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Heads Up: Canada’s Anti-Spam Legislation (CASL) Takes Effect on July 1st

Once CASL takes effect, you will need express or implied consent before you (or your franchisees) can send a commercial electronic message (CEM). While franchisors are well aware of the pending impact of CASL and have been...more

FTC and the “Internet of Things”: Franchisor on the hook

Last fall the Federal Trade Commission brought cases against a software developer and rent-to-own stores that secretly monitored people in their homes. The developer provided the stores with software that had a “Detective...more

Rent-to-Own Franchisees Use Spyware to Gather Passwords, Intimate Conduct

Some franchisees of Aaron’s, Inc., the rent-to-own retailer, leased computers with programs that spied on their customers with the franchisor’s knowledge and assistance. Aaron’s, Inc. agreed to a consent decree with the...more

Hotel Franchisor Challenges FTC's Expanded Enforcement Efforts Targeting Franchise System's Data Security and Privacy Policies

The Federal Trade Commission’s recent lawsuit against Wyndham Worldwide may mark the beginning of FTC enforcement actions targeting franchise systems through allegations of customer data security vulnerabilities in...more

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