Consumer Protection International Trade Alternative Dispute Resolution (ADR)

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The Dispute Resolution Mechanisms Under the Privacy Shield: What Happens if I Join Privacy Shield and Someone Submits a Complaint?...

The first installment in our month-long series dissecting the new “Privacy Shield” framework for transferring data from the EU to the United States discussed the history and implementation of the Privacy Shield. The second,...more

Online Traders: New Obligation in EU for Provision of Link to Online Dispute Resolution (ODR) Platform

On January 19, 2016 the Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes entered into force (henceforth "Regulation"). The aim of the Regulation is to provide a European online dispute resolution...more

All retailers must adopt new EU online dispute platform — does your UK website comply?

Since 15 February 2016, all EU retailers who sell online should have complied with the rules of the EU’s new online dispute resolution (“ODR”) platform. Compliance is mandatory for all retailers — from small independent shops...more

Mediation: New Obligations for France-based Traders

Since entry into force on 1 January 2016 of the French provisions transposing the 2013 EU directive regulating mediation of consumer disputes (Directive 2013/11/EU of 21 May 2013 on alternative dispute resolution for consumer...more

The ADR Provisions of EU Privacy Laws

Companies doing business globally have a variety of complex issues to deal with, not the least of which is concern about the security of personal data collected from their customers. In 1995, the European Union issued...more

Arbitration Review of the Americas 2012: Commercial Arbitration and the Canadian Justice System: Recent Decisions of the Supreme...

Originally published in The Arbitration Review of the Americas 2012. Commercial arbitration – both domestic and international – is an established and frequently employed dispute resolution mechanism in Canada, and one...more

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