Law Practice Management

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Reasons to Not Conduct Client Feedback Interviews

The list of reasons to avoid client interviews goes on and on. Obviously, none of these statements are actually reasons to not do client feedback interviews. They are excuses....more

Success: Plan Your Career As If It Is More Important Than Your Vacation

How much time are you spending planning your career? How much time are you spending planning your 2015 vacation? I remember meeting with Lisa, a young partner in my old law firm, She wanted career planning advice from me. I...more

In the Cybersecurity Hot Seat: How Law Firms are Optimizing Security While Reducing Cost and Risk

Your Highest Priority is also Your Greatest Challenge - Data breaches are not just dramatic headlines in the Wall Street Journal and New York Times—they are events that increasingly are affecting companies and...more

The Vietnam Peace Talks and the Idiocy of Lawyers

The talks to settle the war in Vietnam were stalled for five months while the participants negotiated the shape of the table at which talks would occur. Five months!! I wonder how many mothers lost their sons during that five...more

For Law Departments’ consideration: Self Help is an investment in a solution

Ronald Reagan once famously said the nine most terrifying words in the English language are “I’m from the government and I’m here to help.” His quote tapped into our natural fear of both the government and unsolicited offers...more

How Do “Relationship-Forward” Companies Market and Sell? (Part II)

Chart a course and measure progress. As the maxim goes, what gets measured gets done. Relationship success can be planned and measured over time, and relationship-forward companies take important steps to make that...more

Client Q&A: James Koutras

Cristal USA Inc. is a Hunt Valley, Maryland-based manufacturer of titanium dioxide. The company has operations in Illinois, Maryland and Ohio. The parent company, Cristal, operates on five continents and is one of the largest...more

The Number 42

So what is the real question? Some argue that the question is different for law firms and for clients. But if the questions are different, can the answer be the same? While I suppose it can, it would almost be...more

Press: Inflation Adjusted Numbers Show BigLaw Continuing to Struggle [Video]

Dec. 4, 2014 (Mimesis Law) -- Aric Press, Editor-in-Chief for ALM, talks with Lee Pacchia about his recent study on the financial performance of large law firms over the last several years. According to Press, BigLaw appears...more

Project Management, Process Improvement, and the Number 42

After a bit of a hiatus, I have returned to my blog with a series of posts about project management and process improvement. Some of the discussions in this series of posts will seem repetitive to regular readers, but they...more

It is the season for miracles!

It is that season again, just as it is every year. Everywhere around us, miracles will be occurring. All we have to do is open our eyes to see. You probably think this has something to do with Christmas. Nope. I’m...more

Taking the Plunge: Do You Want to Be Managing Partner?

So you’re thinking about diving into the election for Managing Partner, eh? You think your chances are good: you enjoy the respect of your partners, your business judgment is on a par with your legal judgment, and...more

Mirroring Your Clients for Maximum Client Confidence

I recently met a group of lawyers at a dinner I attended, where the conversation turned to how available attorneys are to their clients these days. One woman, who practices securities litigation at a large Silicon Valley law...more

One on One: Diversity through Mentoring

We have changed. Fifteen years ago, we at Pessin Katz Law had one female partner and not a single minority or LGBT attorney. Today, one half of our equity partners are women and we have a number of other attorneys and...more

JDB 063: Starting a Solo Law Practice in the New Media Age – Interview with Attorney Jim Hart

The guest on today’s show is attorney/online marketing Jim Hart. Jim and I have a lot in common when it comes to the path of our legal careers. Both of us have started two solo practice and we both worked for the government...more

Legal Business Development: What Is Your Big Goal?

What do you want? Yes, that’s a pretty big question for lawyers since most would start by explaining… “That depends…” I think Forbes contributor, Bruce Kasanoff who ghostwrites articles for entrepreneurs, and speaks about...more

Steps to Successful Strategic Planning

At the LMA Southeastern Chapter conference in Nashville, Tennessee panelists shared best practices for strategic planning in law firms. While everyone agrees it’s critical for law firms to have a strategic plan, one...more

Laying a Foundation for Diversity & Inclusion: A Case Study

In a previous interview, Michelle P. Wimes, Esq., the Director of Professional Development & Inclusion at Ogletree Deakins, identified challenges that diversity initiatives face and how to overcome them. Here, she describes...more

10 Tips to Working Better with Your Paralegal

Attorneys spend a lot of time working with support staff, particularly paralegals, but get no training in law school on how to successfully navigate this important relationship. Here are some tips to help you get the most...more

Legal Business Development: Teamwork Accelerates Results

When it comes to business development, the legal profession isn’t known for teamwork. It could be described more as track and field, rather than football. Each lawyer in the firm does what he or she does and at the end of the...more

More things I think I think

Several readers offered very nice comments on my original Some Things I Think I Think post, so I’ve decided to continue thinking. Well, at least sharing things I think I think....more

It’s Too Late to Send Rate Increase Letters

Not every company budgets on a calendar year annual basis, but for those that do, that process is nearly complete by mid-October. In-house counsel typically draft budgets in September, tweak them in October and are now deep...more

Firm’s collection letter violated Fair Debt Act

A North Attleborough law firm violated the Fair Debt Collection Practices Act when it sent a collection letter which included implied threats to sue that could have confused the debtor as to her statutory right to dispute the...more

Is the Legal Profession Showing Its Age?

The figure below suggests that a growing number of students are attending law school but not going on to become lawyers. This conclusion requires some explanation, which I will supply below. Alternative explanations are...more

Client Q&A: Frances Chou, Esq., COO & GC, Transworld Capital Group

Q: In your best relationships with outside counsel, what are three important things other lawyers could learn from them? A: Timely response. Understand business needs in order to assist business people in making an...more

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