Law Practice Management

News & Analysis as of

Firms that name a “Director of Pricing” miss the boat

Many firms have created a job for “pricing.” The reason for doing so is that firms don’t have much experience with non-hourly billing, but clients are demanding non-hourly fee arrangements. Since the firms want to make the...more

The Roundup: This Week’s Recommended Reading (Jan 23, 2014)

From Around the Web - Staying Motivated While Starting a Solo Law Practice: Starting a solo law practice can be invigorating and exciting, but after the adrenaline fades, how do lawyers stay motivated? Susan Cartier...more

How to Resolve Conflict in the Multi-Generational Legal Workforce

In any workplace, conflicts are inevitable. Whether it’s a dispute over communication styles, dress code, feedback, work ethic, respect, loyalty, pay, or more, there’s no way everyone is going to get along all the time. In a...more

Time Records Are Not Just for Hourly Billing

Many attorneys, especially those in small offices, limit their timekeeping efforts to cases billed on an hourly basis. This can be a big mistake! Here’s why....more

CRM Success Steps and Strategies - Part 2: Analyze Needs and Set Expectations

Research tells us that, too often, CRM implementations fail to meet expectations. What they don't often tell us is that too often this is because those expectations were wrong. Before buying CRM (or any other) technology,...more

Tips for Building Credibility: Avoid Website Content Bloat

Content bloat occurs when a website contains too many pages that have no independent, singular value. A large site is fine — even positive in some cases — but a large site with multiple pages containing very similar...more

Top Ten Reasons Why Midsize Law Firms are Struggling or Disappearing

Creating and sustaining a profitable midsize law firm is challenging, especially in 2015. With many firms shrinking, becoming unstable or simply dissolving, both clients and employees are pursuing stability. While there are...more

MacEwen: Law Firm M&A Demands 'Cultural Due Diligence'  [Video]

Jan. 14, 2015 (Mimesis Law) -- Bruce MacEwen, president at Adam Smith, Esq., talks with Lee Pacchia about the concept of 'cultural due diligence' in law firm mergers and acquisitions. According to Bruce, clients don't care...more

CRM Success Steps and Strategies - Part 1: CRM Success is Possible!

Yes, you read that title right. The words ‘CRM’ and ‘success’ were just used together. That’s because whether you are rolling out a new CRM system for the first time at your firm or trying to enhance adoption of an existing...more

Why Are So Many Lawyers Broke?

Many people don’t believe it. Even lawyers are known to scoff at it. But many of you know the truth — you go to law school, spend a small fortune and come out to find the pickings are lean....more

The LPM Maturity Model: 5 Steps for Transforming into a Client Focused Business

In this guest post, we are pleased to have Keith Lipman, Esq., President and Founder of Prosperoware, share his practical insights about implementing Legal Project Management. Unless you are deaf to the present...more

Lawyers Can’t Help Themselves: Client Gouging is just a way of life

In reading my morning mail, this post caught my eye: Don’t Lose Your Shirt When Raising Fees. So I read the post, written by the CFO of a firm named Rivkin Radler. It contains 5 suggestions on how to raise your rates and feel...more

Law Firm 3.0: Thinking Beyond the Virtual and Conventional Models

Cloud technology allows attorneys to work anywhere they have a secure internet connection. This provides for greater flexibility, happier lawyers, higher profits, and better-served clients. However, a pure virtual law firm is...more

Minority Powerbrokers Q&A: Carlton Fields' Ann Black

Ann Young Black is a shareholder and co-chairwoman of the financial services regulatory practice group at Carlton Fields Jorden Burt PA. She counsels financial services clients on a broad range of insurance, securities and...more

Defining Responsiveness

A few weeks ago, I participated in a law firm practice group retreat. In preparation for the meeting, I spoke to the practice group leader about his goals for the group’s time together and specifically my program on client...more

No Attorney Disbarment In NJ for Misappropriation of Law Firm Funds

As we are taught in law school, and as some members of the public find hard to believe, attorneys are held to the highest ethical standards. One of the surest ways for an attorney to secure his or her disbarment is to...more

Reasons to Not Conduct Client Feedback Interviews

The list of reasons to avoid client interviews goes on and on. Obviously, none of these statements are actually reasons to not do client feedback interviews. They are excuses....more

Success: Plan Your Career As If It Is More Important Than Your Vacation

How much time are you spending planning your career? How much time are you spending planning your 2015 vacation? I remember meeting with Lisa, a young partner in my old law firm, She wanted career planning advice from me. I...more

In the Cybersecurity Hot Seat: How Law Firms are Optimizing Security While Reducing Cost and Risk

Your Highest Priority is also Your Greatest Challenge - Data breaches are not just dramatic headlines in the Wall Street Journal and New York Times—they are events that increasingly are affecting companies and...more

The Vietnam Peace Talks and the Idiocy of Lawyers

The talks to settle the war in Vietnam were stalled for five months while the participants negotiated the shape of the table at which talks would occur. Five months!! I wonder how many mothers lost their sons during that five...more

For Law Departments’ consideration: Self Help is an investment in a solution

Ronald Reagan once famously said the nine most terrifying words in the English language are “I’m from the government and I’m here to help.” His quote tapped into our natural fear of both the government and unsolicited offers...more

How Do “Relationship-Forward” Companies Market and Sell? (Part II)

Chart a course and measure progress. As the maxim goes, what gets measured gets done. Relationship success can be planned and measured over time, and relationship-forward companies take important steps to make that...more

Client Q&A: James Koutras

Cristal USA Inc. is a Hunt Valley, Maryland-based manufacturer of titanium dioxide. The company has operations in Illinois, Maryland and Ohio. The parent company, Cristal, operates on five continents and is one of the largest...more

The Number 42

So what is the real question? Some argue that the question is different for law firms and for clients. But if the questions are different, can the answer be the same? While I suppose it can, it would almost be...more

Press: Inflation Adjusted Numbers Show BigLaw Continuing to Struggle [Video]

Dec. 4, 2014 (Mimesis Law) -- Aric Press, Editor-in-Chief for ALM, talks with Lee Pacchia about his recent study on the financial performance of large law firms over the last several years. According to Press, BigLaw appears...more

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