Law Practice Management

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CRM Success Steps and Strategies - Part 7: Communicate Effectively

As with any type of technology implementation, ongoing communication and training will be imperative. End users need to understand the reasons for CRM and, most importantly, what’s in it for them. Create benefit statements...more

The Secret Weapon of the Rich

Have you ever wished that there were 25 hours in a day? Let’s face it, there are days that no matter what you do, you simply can’t get everything done that you wanted to....more

Design a Successful Business Development Training Program: Part 4

Recently, while preparing for a group retreat, I asked a few senior associates to describe what they believed to be their business development goals for 2015....more

Meritas in the Cloud: The Digital Law Office

Technological innovations in the digitization of information and communications have greatly changed the practice of law in the past decade and will undoubtedly continue to do so at an accelerating pace. While lawyers and law...more

CRM Success Steps and Strategies - Part 6: Roll Out Gradually

Once you have selected your system, you can begin planning for the rollout. Don't make the mistake of attempting a “boil the ocean” implementation, deploying too many features to too many people in too big a hurry. ...more

Visualizing Employment By Law School, Part IV

In a series of previous posts, we discussed ways of visualizing law school employment outcomes. While the focus of those posts was on schools’ employment fractions in seven ABA-defined categories, it can also be useful to...more

Infighting on Compensation Costs Law Firms Time and Money

Lately I’ve been spending a substantial amount of time working with law firm leaders on evaluating and redesigning — yes, substantially rewriting — partner compensation plans. As with many other categories of the law firm...more

Tips for Finding a Good Law Firm Web Design Firm

Having a website designed and built is a lot like building a home. There is more than one way to accomplish the project and many people claim they can do it well. It used to be that lawyers did not have to put a lot of...more

3 Insurance Pitfalls That Can Put Your Law Practice At Risk

In 2011, I had to deal with a house fire that destroyed my entire home. Traumatic as that was, I learned some valuable lessons from that experience. So many, if act, that they cannot easily be covered in just one article....more

Time for a New Kind of Law Firm

The traditional law firm is based on an outdated feudal system that creates inefficiency, unhappy lawyers, and underserved clients. Adopting business models from other industries, cloud computing, and virtualization has...more

Timekeeping company argues lawyers using AFAs still need to keep time

One of the great things about non-hourly billing is that it frees you from the tyranny of timesheets. You stop thinking about billing and start thinking about results, about outputs, about deliverables. That approach is an...more

Green Guide for Lawyers

The Meritas Green Guide was co-authored by a group of Meritas lawyers to help member firms and their constituents identify and understand some of today's key environmental issues. The guide outlines sustainable...more

Design a Successful Business Development Training Program: Part 2

My oldest son Jess is a gifted sales professional. The best advice he shared with me? “Dad, if you want to be successful in sales, you must first know your product.” ...more

CRM Success Steps and Strategies - Part 3: Involve Key Stakeholders

CRM is often more about people and process than technology, so success starts with your users. Involve them early and often. Special attention should be paid to the assistants because often they are expected to do a lot of...more

LPM for Associates: The View from Ground Level

We’ve all heard the time-worn joke that associates share with each other: We’re just like mushrooms — kept in the dark and buried in…fertilizer. To reality-test whether today’s associates really see their work that...more

Firms that name a “Director of Pricing” miss the boat

Many firms have created a job for “pricing.” The reason for doing so is that firms don’t have much experience with non-hourly billing, but clients are demanding non-hourly fee arrangements. Since the firms want to make the...more

The Roundup: This Week’s Recommended Reading (Jan 23, 2014)

From Around the Web - Staying Motivated While Starting a Solo Law Practice: Starting a solo law practice can be invigorating and exciting, but after the adrenaline fades, how do lawyers stay motivated? Susan Cartier...more

How to Resolve Conflict in the Multi-Generational Legal Workforce

In any workplace, conflicts are inevitable. Whether it’s a dispute over communication styles, dress code, feedback, work ethic, respect, loyalty, pay, or more, there’s no way everyone is going to get along all the time. In a...more

Time Records Are Not Just for Hourly Billing

Many attorneys, especially those in small offices, limit their timekeeping efforts to cases billed on an hourly basis. This can be a big mistake! Here’s why....more

CRM Success Steps and Strategies - Part 2: Analyze Needs and Set Expectations

Research tells us that, too often, CRM implementations fail to meet expectations. What they don't often tell us is that too often this is because those expectations were wrong. Before buying CRM (or any other) technology,...more

Tips for Building Credibility: Avoid Website Content Bloat

Content bloat occurs when a website contains too many pages that have no independent, singular value. A large site is fine — even positive in some cases — but a large site with multiple pages containing very similar...more

Top Ten Reasons Why Midsize Law Firms are Struggling or Disappearing

Creating and sustaining a profitable midsize law firm is challenging, especially in 2015. With many firms shrinking, becoming unstable or simply dissolving, both clients and employees are pursuing stability. While there are...more

MacEwen: Law Firm M&A Demands 'Cultural Due Diligence'  [Video]

Jan. 14, 2015 (Mimesis Law) -- Bruce MacEwen, president at Adam Smith, Esq., talks with Lee Pacchia about the concept of 'cultural due diligence' in law firm mergers and acquisitions. According to Bruce, clients don't care...more

CRM Success Steps and Strategies - Part 1: CRM Success is Possible!

Yes, you read that title right. The words ‘CRM’ and ‘success’ were just used together. That’s because whether you are rolling out a new CRM system for the first time at your firm or trying to enhance adoption of an existing...more

Why Are So Many Lawyers Broke?

Many people don’t believe it. Even lawyers are known to scoff at it. But many of you know the truth — you go to law school, spend a small fortune and come out to find the pickings are lean....more

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