Law Practice Management

News & Analysis as of

Then There Was None

One of the biggest problems of being a company in any type of business is recognizing talent and rewarding talent. A company that fails to recognize and reward talent will eventually see a talent exodus that will be...more

Collect Your Fees or Collect Your Belongings

The ongoing Dewey & LeBoeuf trial provides endless fodder for observing dysfunctional organizational behavior. Today’s commentary (h/t AtL) was prompted by the quotes attributed to former Dewey (and now DLA) partner John...more

Lawyers, It’s Time. It’s Been Time For A While.

I am finishing three days of attending legal marketing and business development conferences in Chicago. The first was the Legal Marketing Association’s LMA P3 conference. These 3 Ps pf this conference are pricing, project...more

The Top Five Mistakes in Complex Litigation Work Flow - A Primer (Reminder) for Lead (and other) Paralegals

Nexsen Pruet member (partner) Marcus A. Manos recently conducted a refresher for paralegals at the firm. Entitled "A Primer (Reminder) for Lead (and other) Paralegals," Manos took veterans and newer hires through each step...more

Using Client Engagement Letters to Better Define Services

I was recently interviewed for the Association of Legal Administration‘s Legal Management magazine on the topic of client engagement letters. Writer Paula Tsurutani gathered commentary from a number of industry leaders and...more

Do Less Law – Redefining Value in the Delivery of Legal Services

I have the good fortune to be invited to attend the upcoming ILTA annual conference to join my friend Ron Friedmann in conducting an interactive workshop entitled “Do Less Law.” This session builds on a growing concept that...more

Avoiding Laziness in Setting Goals

It seems axiomatic: if you don’t know where you’re going, how do you know when you’ve arrived? Yet many law firms fail to define the most fundamental of goals, leaving them prone to variable interpretation, or...more

Pipeline to Success - Part 6: The Problem

Over the years, we have all heard way too many stories of CRM systems failing to meet expectations. What we don’t typically hear is that the reason why these systems didn’t meet expectations was often that the expectations...more

Pipeline to Success - Part 5: The Products

Recently, some CRM developers have begun building pipeline tools to meet the changing needs of law firms. A few years ago, Microsoft began offering a version of its Dynamics CRM through industry vertical resellers who...more

Compensation, Billable Hours Limiting Law Firms’ Success

Legal Intelligencer reporters Gina Passarella and Hank Grezlak have authored a series of articles on the changing law firm business model and how law firms must adapt to compete. The first article in the series, “Law Firm...more

How to Successfully Integrate Lateral Partners

There are two ways lateral partner recruiting can grow the revenues of a law firm. The first is through the acquisition of additional client relationships brought to the firm by the lateral partner. The second is the added...more

Lessons from Law Firm Management: The Multigenerational Workforce

Today one of the more complicated challenges facing law firms is the ability to bridge cultural divides and expectations within a multigenerational workforce. Law firms are often comprised of a wide swath of generations, from...more

Splitting Fees? Get Client Consent ASAP

Common scenario: You do some work for a client and then pass off the client to another attorney, agreeing to split the attorney fees. Later you want to get your share of the fees. The Rules of Professional Conduct require...more

New Ethics Rule Governing Lawyer Mobility Adopted in Virginia - Virginia Joins Florida as the Second State to Adopt Departing...

Virginia's recent adoption of a new ethics rule will provide guidance on a common issue to lawyers and law firms managing lawyer departures. For years, lawyers and law firms have handled difficult and sometimes contentious...more

Don’t Be the Sears Catalog in an Amazon World

Recently, I interviewed an assistant general counsel for a large global organization, a man who has spent 30 years working both within law firms and as in-house counsel....more

Pipeline to Success - Part 1: Law Firms Finally Embracing CRM for Business Development Tracking

What gets measured gets done. This can certainly be said about “non-billable” activities in law firms. For anyone familiar with attorneys, this is not surprising. Busy lawyers are tasked with competing demands for their very...more

The Human Barrier to LPM Technology: Will Lawyers Get to the Future?

We have just returned from the World Master of Law Firm Management Conference in Sydney, Australia, where we had the opportunity to compare notes with a lot of folks deeply invested — literally and figuratively – in the...more

The Roundup: Last Week’s Recommended Reading (Mar 27, 2015)

Welcome to The Roundup for the week ending March 27. We have lots of thought-provoking pieces to share from last week. From Around the Web - What Do Lawyers Really Do? 7 Things Attorneys Wish You Would...more

CRM Success Steps and Strategies - Part 10: Evolve

CRM isn't a project or an implementation. It’s a fundamental change – and improvement – in how your firm manages its most important assets – its relationships. As a result, CRM deployments shouldn’t end – they should evolve....more

3 Signs your Law Practice is Going to Fail

Hating your practice is not enough to tank it. True, some lawyers lose decades of their lives to practices they hate, but they just keep turning the crank… “time to make the donuts.”...more

How We're Different: Partner-Level Attention

It is an unfortunate fact of life for those of us who represent lenders that our bills are paid by the people on the other side of the table — the borrowers. While this is the custom, it adds extra weight to the usual concern...more

African Law Firms & Foreign Counterparts Navigate 'Tense' Relationship [Video]

Mar. 11, 2015 (Mimesis Law) -- Steve Blundell, Managing Director at Redstone Consultants, talks with Lee Pacchia about how the market for law firms' services in Africa is growing due to the maturation of economies within the...more

Scam Directed at Lawyers Is Expanding

A scam that has been commonly pulled on collection lawyers and other litigators is now being aimed at transactional lawyers. Be alert to it and know how to avoid becoming a victim....more

CRM Success Steps and Strategies - Part 9: Dedicate Required Resources

Too often, firms are willing to spend money on a system but don't budget for other essential resources. More important than the investment in the technology can be the time and human resources required for success. Dedicated...more

A New Lens on the Value of Diversity

In law school, they don’t teach you to work in teams. In fact, most of the programs are designed to encourage competition with your classmates. However, when you enter the workplace and as your career evolves, some of your...more

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