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Customer Service Standard Law Practice Management

Ary Rosenbaum - The Rosenbaum Law Firm P.C.

Advisors Advantage - January 2017

How An RIA Can Profit Off Of The New Fiduciary Rule. It's an opportunity. When it comes to an industry, change is often fraught with trepidation and fear. However, I always believe that change also brings...more

Ogletree, Deakins, Nash, Smoak & Stewart,...

What’s the Connection Between Great Customer Service and Employee Engagement? An Interview with a Law Firm CMO

James M. (Jim) McGrew is chief marketing officer (CMO) for Ogletree Deakins. Previously, he was legal counsel and the director of human resources (HR) for Emeril’s, a renowned restaurant group led by Chef Emeril Lagasse and...more

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