News & Analysis as of

Yelp Protected Health Information

Jackson Lewis P.C.

NJ Mental Health Provider’s Response to Negative Online Reviews Costs Practice $30,000 in OCR Penalty

Jackson Lewis P.C. on

Unhappy consumers, including patients, are free to express dissatisfaction with services they receive from providers on popular social media or online review platforms, such as Yelp and Google. At least in the healthcare...more

Rivkin Radler LLP

Don’t Post Patient Info on Social Media!

Rivkin Radler LLP on

I don’t know how to say it any more clearly. Somehow, medical and dental practices continue to get roped into responding to negative patient reviews on Yelp, Google, or elsewhere online, and posting any identifying...more

Baker Donelson

Physicians, Think Before You Yelp??

Baker Donelson on

Health care providers should take heed of the $10,000 settlement announced on October 2, 2019 between the U.S. Department of Health and Human Service (HHS) Office for Civil Rights (OCR) and a small dental practice based on...more

Faegre Drinker Biddle & Reath LLP

Dental Practice Impermissibly Discloses PHI on Yelp

Elite Dental Associates, Dallas (Elite Dental) and the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS) entered into a $10,000 no-fault settlement agreement and two year corrective...more

Holland & Knight LLP

HIPAA Settlement for Social Media Disclosure

Holland & Knight LLP on

Healthcare providers face a dilemma when patients post complaints or make other statements on social media. Just because a patient has made certain information public does not mean that the provider can also post protected...more

Dickinson Wright

Healthcare Provider Fined for Disclosing PHI in Response to a Yelp! Review

Dickinson Wright on

When healthcare providers are subject to a bad review on Yelp! or similar customer-review websites and apps, it can be difficult to hold back and not provide a response or at least attempt to clarify the situation....more

White and Williams LLP

A Yelp From Posting on Yelp®

White and Williams LLP on

Are your employees instructed on the proper (and improper) use of social media? Does your organization have policies and provide training on the appropriate handling of sensitive information? A recent United States Department...more

Saul Ewing LLP

Dental Practice Agrees to $10,000 Settlement for Disclosing Patient Health Information on Yelp

Saul Ewing LLP on

On October 2, 2019, the Office for Civil Rights (OCR) within the U.S. Department of Health and Human Services (HHS) announced that it had reached a $10,000 monetary settlement with a Dallas-based dental practice to settle...more

Jackson Lewis P.C.

Response to Yelp Review Costs Small Dental Practice $10,000 And Two Years Of Monitoring To Settle HIPAA Complaint

Jackson Lewis P.C. on

No business likes to receive bad reviews on Yelp® or anywhere else in social media. When they do, some feel the need to respond to clarify or rebut the reviews, but they must do so carefully....more

Foley & Lardner LLP

Report Warns Providers of HIPAA Violations When Responding to Negative Online Reviews

Foley & Lardner LLP on

ProPublica, a public interest investigative newsroom, recently identified more than 3,500 one-star medical reviews on Yelp in which patients complained about privacy issues. ProPublica determined that “in dozens of instances,...more

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