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In this post, we’ll talk about the most important aspects of knowledge management: how to know what you know, how to know more than you do, and how to put that knowledge into a system. ...more
As Head of Product Marketing – Legal Operations and a Mitratech veteran, Steven O’Donnell has seen his share of Interact user conferences. Each one has its own unique character, and 2019 was no exception. ...more
The single greatest failing of law firm partner compensation plans is the lack of transparency. Transparency means that the partners proactively and explicitly know which behaviors to pursue and the compensation available to...more
If your legal department outsources any work to outside counsel firms, then legal spend management is an absolute must-have to control costs, manage firm selection and engagement, and understand the true value being delivered...more
What made matter management so important, so broadly, so quickly? Faced with the challenge of managing thousands of new legal matters every year, from both internal and external sources, corporate legal teams recognized that...more
Have you ever noticed how our view of what can be done is so often limited by our knowledge of what has been done? Flipping through the channels in my hotel room last night I stopped on American Ninja Warrior All Stars....more
“No matter what type of digital transformation an enterprise aspires to, it ought to have its vision focused squarely on the benefits technology delivers,” Kelli Negro states over on the ThinkSmart blog. “But how quickly it...more
“Data-driven decision making” is easier said than done. It takes a combination of strategic planning and robust technology to transform the vast amounts of raw data at our disposal into information, and transform that...more
In past years, legal departments were viewed as a cost center — the cost of doing business. In turn, legal departments had large budgets to spend on outside counsel, who were tasked with protecting the company. In that way,...more