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Social Media › Customer Service Standard

Follow this channel for insights at the intersection of social media and the law, covering a wide array of issues from employer liability to privacy, from advertising rules to IP matters, and... more +
Follow this channel for insights at the intersection of social media and the law, covering a wide array of issues from employer liability to privacy, from advertising rules to IP matters, and more. Like this! less -
Buckingham, Doolittle & Burroughs, LLC

How to Verify Business Social Media

Buckingham, Doolittle & Burroughs, LLC on

In today’s digital age, social media has become an integral part of business marketing, customer service, and reputation management strategies. Establishing an authentic online presence is crucial, and one way to enhance...more

Ary Rosenbaum - The Rosenbaum Law Firm P.C.

Good Marketing Can’t Mask Poor Customer Service

Ary Rosenbaum - The Rosenbaum Law Firm P.C. on

I’ve always been vocal about the need for a service provider to have good marketing if they really want to get ahead in the retirement plan business. While marketing is a great tool, what good marketing won’t do is hide poor...more

BCLP

No Common Sense – Today’s Cost of Doing Business

BCLP on

What is a retailer to do? The world today is filled with people assuming they are being disrespected and believing they are being defrauded. It’s not just that some customers can be surly and demanding when they are in your...more

Seyfarth Shaw LLP

The top 3 HR issues in the retail industry

Seyfarth Shaw LLP on

Retail, like other industries, is facing challenging times. As we mentioned in our recent ‘HR Now’ blog, employers are facing a world characterised by: - continuous change – including rapid digitisation and globalisation...more

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