The Legal Marketer’s Guide to Effectively Using LinkedIn to Support Their Law Firms and Lawyers

Stefanie Marrone Consulting
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LinkedIn is a powerful tool for law firms to elevate their presence and foster meaningful connections. This professional networking platform, with its many functionalities, is an invaluable asset for law firms and the legal marketers who work at these firms, enabling them to showcase their firm’s expertise, build relationships and gain insights into industry trends and analytics.

By embracing LinkedIn’s capabilities, legal marketers can use LinkedIn to significantly enhance their firm’s market visibility and create avenues for growth and opportunity. Here’s how legal marketers at any size firm can use LinkedIn to support their law firms and their lawyers.

Networking and Relationship Building

Networking on LinkedIn goes beyond adding connections; it’s about nurturing and maintaining professional relationships.

Legal marketers can leverage their network to facilitate introductions between lawyers and potential clients or referral sources. Engaging regularly with connections through comments, shares and messages can solidify these relationships and create a strong professional network that benefits the firm. Here’s how legal marketers can effectively network and build relationships on the platform:

  1. Targeted Connection Requests: Identify and send personalized connection requests to potential clients, referral sources, industry leaders and alumni. Tailor each request with a note that mentions common interests or mutual connections to make it more engaging.
  2. Regular Engagement: Actively engage with your connections’ content by liking, commenting and sharing. Thoughtful comments and interactions can spark conversations and strengthen relationships.
  3. Share Valuable Content: Regularly post relevant and informative content that reflects your firm’s expertise and values. This helps in keeping your network informed and engaged with your firm’s activities and achievements.
  4. Personalized Messages: Send personalized messages to new connections to welcome them to your network and express your interest in learning more about their work. Avoid generic messages or sales pitches.
  5. Facilitate Introductions: Act as a connector by introducing your connections to each other where you see potential synergies. This can be particularly beneficial for lawyers in your firm looking to expand their client base or professional network.
  6. Use LinkedIn Groups: Join and actively participate in LinkedIn groups relevant to your industry. This can help in expanding your network and establishing your presence in these professional circles.
  7. Host Virtual Events: Organize webinars or virtual roundtables on LinkedIn and invite your connections. This provides an opportunity for live interaction and deepens relationships.
  8. Monitor and Respond to Engagement: Keep an eye on who interacts with your posts and messages and respond promptly. Acknowledging engagement shows that you value the interaction and helps in fostering a stronger connection.
  9. Schedule Regular Check-ins: Periodically check in with your connections to catch up or share updates. This can be done through LinkedIn messages or by sharing relevant content with them.

Content Amplification

LinkedIn is an excellent platform for sharing news about the firm, its lawyers and their accomplishments. By encouraging lawyers and firm members to share and interact with these posts, legal marketers can increase the firm’s visibility.

The platform’s algorithm favors content that generates engagement, making this an effective strategy to position the firm and its lawyers as thought leaders in their areas of expertise. Here’s how legal marketers can effectively amplify content on this platform:

  1. Create Shareable Content: Develop engaging content that lawyers and firm employees will want to share. This includes updates about the firm, achievements, insightful articles and posts highlighting the expertise of the firm and its lawyers.
  2. Encourage Sharing Within the Firm: Actively encourage lawyers and staff to share firm-related content on their personal LinkedIn profiles. This can be facilitated through internal communications or incentives that promote engagement with the firm’s content.
  3. Utilize Employee Advocacy Programs: Implement an employee advocacy program where lawyers and staff are provided with pre-approved content to share. This not only ensures consistency in messaging but also expands the reach of each post to their networks.
  4. Engage with the Content: Encourage lawyers and staff to not only share content but also interact with it through likes, comments and shares. Engagement from within the firm can stimulate further external engagement.
  5. Leverage Hashtags and Tags: Use relevant hashtags and tag appropriate individuals and organizations to increase the visibility of your posts. Hashtags should be relevant to the legal industry and the specific content of the post.
  6. Consistent Posting Schedule: Maintain a regular posting schedule to keep the audience engaged and ensure consistent visibility on the platform.
  7. Cross-Promote Content: Share LinkedIn content across other social media platforms and in newsletters to reach a wider audience. Include links to your LinkedIn posts to drive traffic back to the platform.
  8. Use LinkedIn’s Publishing Platform: Encourage lawyers to publish articles directly on LinkedIn. This feature allows for longer-form content that can showcase the firm’s expertise more extensively.
  9. Monitor and Respond to Engagement: Regularly monitor the engagement on your posts and respond to comments to foster conversations. This increases the engagement rate, which is favored by LinkedIn’s algorithm.
  10. Analyze Performance: Use LinkedIn analytics to understand which types of content perform best. This insight can guide future content creation and amplification strategies.

Showcasing Firm Expertise

Showcasing your firm’s expertise on LinkedIn is a strategic way to stay top of mind with your clients, attract potential clients, engage with recruits and reinforce the firm’s reputation. Here’s how legal marketers can effectively use LinkedIn for this purpose:

  1. Curate High-Quality Content: Develop and share high-quality content that reflects the firm’s expertise. This includes in-depth articles, insightful case studies and informative blog posts. The content should address current legal issues, offer solutions and provide valuable information relevant to clients.
  2. Highlight Successful Cases: Share summaries or case studies of successful cases handled by the firm. This not only showcases your expertise but also builds trust with potential clients by demonstrating your ability to resolve complex legal matters.
  3. Create Thought Leadership Posts: Encourage lawyers in the firm to write thought leadership posts on LinkedIn. These posts should offer unique perspectives or commentary on legal trends, recent court decisions or changes in law that impact your practice areas.
  4. Leverage LinkedIn Articles: Utilize the LinkedIn Articles feature for longer, more in-depth content. Articles on LinkedIn can enhance visibility and are more likely to be shared and commented on, increasing reach.
  5. Engage with Legal Discussions: Participate in relevant discussions on LinkedIn, offering expert opinions and advice. This could involve answering questions in LinkedIn groups, commenting on posts related to your field or engaging with content posted by industry leaders.
  6. Use Rich Media: Incorporate videos, infographics, and presentations into your content strategy. Visual content can make complex legal topics more accessible and engaging for your audience.
  7. Regular Updates: Consistently post updates and articles to keep the firm’s LinkedIn page active. Regular posting keeps your audience engaged and helps maintain top-of-mind awareness among your connections.
  8. Collaborate with Industry Experts: Collaborate with other legal experts or industry professionals on joint articles or discussions. This not only broadens your reach but also adds credibility to your firm’s expertise.
  9. Highlight Firm Achievements and Awards: Share any awards, recognitions or rankings that the firm or individual attorneys have received. This adds to the firm’s credibility and showcases its recognition in the legal community.
  10. Educational Content: Create and share content that educates your audience about legal processes, rights or new laws. Educational content positions your firm as a helpful resource, building trust with potential clients.

These strategies can help legal marketers effectively showcase their firm’s expertise on LinkedIn, helping to attract potential clients and establish the firm as a thought leader in the legal sector.

Harnessing LinkedIn Groups

Participating in and creating LinkedIn groups can be a strategic way for legal marketers to engage with a targeted audience and enhance their firm’s presence in specific legal circles. Here’s how to effectively use LinkedIn Groups for this purpose:

  1. Identify Relevant Groups: Start by identifying existing LinkedIn groups that are relevant to your firm’s practice areas and industry sectors. These could be groups focused on specific legal topics, industries or professional interests.
  2. Active Participation: Once you join a group, actively participate in discussions. Share insights, answer questions and contribute valuable content that aligns with your expertise. This helps in establishing your firm as a knowledgeable and helpful entity in the field.
  3. Creating a Group: If there’s a niche area in which your firm specializes and there isn’t an existing group, consider creating one. This allows you to lead discussions and build a community around your firm’s area of expertise.
  4. Set Group Rules and Moderation: If you create a group, establish clear rules regarding postings and discussions to maintain professionalism and relevance. Moderate the group to ensure that the content shared is valuable and appropriate.
  5. Share Valuable Content: Regularly post articles, case studies and updates that are relevant to the group’s focus. The content should be educational and insightful, rather than overtly promotional, to foster genuine engagement.
  6. Host Q&A Sessions or Webinars: Use the group to host Q&A sessions or webinars on topics of interest. This not only provides value to group members but also showcases your firm’s expertise.
  7. Engage with Members’ Content: Engage with other members’ posts by liking, commenting and sharing. This can build rapport and foster reciprocal engagement.
  8. Use Groups for Research: Pay attention to the discussions and questions in the group. This can provide insights into industry trends, common legal challenges and the needs of potential clients.
  9. Network and Build Connections: Use the group as a networking platform. Connect with members individually where appropriate and consider how you might be able to help each other professionally.
  10. Promote Group Offline: Mention your LinkedIn group in offline interactions, such as conferences and networking events, to grow your membership and increase the group’s visibility.

By effectively leveraging LinkedIn groups, legal marketers can create a platform for sharing expertise, discussing industry trends and networking with potential clients, thereby enhancing the firm’s presence and authority in specific legal domains.

Utilizing LinkedIn Ads

LinkedIn’s advertising platform allows legal marketers to target specific industries, job titles or geographic areas, making it an invaluable tool for reaching potential clients or recruits. Tailored ads can direct a focused message to the intended audience, enhancing the efficiency of the firm’s marketing efforts. Here’s how legal marketers can leverage LinkedIn Ads:

  1. Define Your Objectives: Start by clearly defining what you want to achieve with your LinkedIn Ads, whether it’s increasing brand awareness, generating leads or recruiting talent. This will guide your campaign strategy.
  2. Identify Your Target Audience: Use LinkedIn’s targeting options to define your audience based on industries, job titles, seniority levels, geographic locations and more. For legal marketing, you might target specific sectors, corporate legal departments or regions where you want to expand your presence.
  3. Choose the Right Ad Format: LinkedIn offers various ad formats including Sponsored Content, Sponsored InMail and Text Ads. Choose the format that aligns with your campaign goals. For instance, use Sponsored Content for broader reach and brand awareness or Sponsored InMail for direct and personalized messaging.
  4. Create Compelling Ad Content: Develop ad content that resonates with your target audience. This could be thought leadership articles, information about your legal services, success stories or details about career opportunities in your firm. Ensure that your ads have a clear call-to-action (CTA).
  5. Set Your Budget and Bidding Strategy: Decide on your budget for the campaign and choose a bidding strategy. LinkedIn allows you to set a daily budget, total budget and choose between cost per click (CPC) or cost per impression (CPM) bidding.
  6. Test and Optimize: Start with a test campaign to see how your ads perform. Use A/B testing with different ad creatives, headlines and descriptions to see what works best with your audience.
  7. Monitor and Adjust: Regularly monitor the performance of your ads. Look at metrics like click-through rates, conversion rates and lead generation numbers. Use these insights to make data-driven adjustments to your campaigns.
  8. Integrate with Content Strategy: Coordinate your ads with your overall content strategy on LinkedIn. This helps in creating a cohesive brand narrative.
  9. Leverage LinkedIn Analytics: Use LinkedIn’s analytics to gain insights into the performance of your ads. This data can help you understand your audience better and refine your targeting strategies.
  10. Compliance and Ethics Check: Ensure that your ads comply with legal marketing ethics and guidelines. This is crucial in maintaining the integrity and professionalism of your law firm.

By carefully planning and executing LinkedIn ad campaigns, legal marketers can effectively reach their desired audience, thereby enhancing the firm’s visibility, attracting potential clients, and recruiting top legal talent.

Promoting Employee Advocacy

Promoting employee advocacy on LinkedIn is an effective way to amplify the reach of your law firm’s messaging. Here’s how legal marketers can encourage and support employees in sharing firm content effectively:

  1. Training and Workshops: Organize training sessions or workshops for employees on how to use LinkedIn effectively. Focus on optimizing their profiles, best practices for posting and guidelines on what content can be shared.
  2. Content Creation Guidelines: Provide clear guidelines and easy-to-follow templates for sharing content. This ensures that employees feel confident about what they can share and how to align it with the firm’s branding and communication strategy.
  3. Curate Shareable Content: Regularly provide employees with curated content that is relevant and easy to share. This could include firm news, legal insights, thought leadership articles or updates about community involvement.
  4. Encourage Profile Optimization: Guide employees on how to optimize their LinkedIn profiles to reflect their professional image and alignment with the firm. This includes having a professional photo, a compelling bio and up-to-date experience.
  5. Recognize and Reward Participation: Acknowledge and reward employees who actively participate in advocacy efforts. Recognition can be through internal newsletters, shoutouts in meetings or even incentive programs.
  6. Create an Employee Advocacy Group: Establish a group or channel where employees can receive updates, content suggestions and share their successes. This fosters a sense of community and shared purpose in promoting the firm.
  7. Share Best Practices and Success Stories: Highlight successful examples of employee advocacy within the firm. Sharing these stories can motivate others and provide practical ideas for effective sharing.
  8. Feedback and Improvement: Solicit feedback from employees on the advocacy program and continuously look for ways to improve it. Employee input can be invaluable in making the program more engaging and effective.
  9. Provide a Mix of Content: Offer a variety of content types – from formal articles to more casual updates about the firm’s culture – to cater to different preferences and encourage broader participation.
  10. Align Advocacy with Firm Goals: Ensure that the content and advocacy efforts are aligned with the firm’s overall marketing and business development goals. This alignment helps in creating a consistent and coherent message across all employee communications.

By implementing these strategies, legal marketers can effectively harness the power of employee advocacy on LinkedIn, extending the reach and impact of the firm’s communications and building a more robust online presence.

Recruitment and Talent Acquisition

Recruitment and talent acquisition on LinkedIn is a strategic process that can significantly benefit law firms in attracting top legal talent. Here’s how legal marketers can effectively use LinkedIn for this purpose:

  1. Optimize the Firm’s LinkedIn Page: Ensure your firm’s LinkedIn page is up-to-date, professional and reflective of your firm’s culture and values. Highlight achievements, milestones and any awards that make your firm stand out.
  2. Showcase Firm Culture: Post regular updates that give a glimpse into the firm’s work environment, such as team events, community involvement or employee spotlights. This helps in portraying a positive and engaging workplace culture.
  3. Use LinkedIn Jobs: Post job openings on LinkedIn Jobs, which allows you to reach a broad audience of legal professionals. Be specific about the job requirements and the skills you’re looking for.
  4. Leverage LinkedIn Recruiter: For more targeted recruitment, use LinkedIn Recruiter. This tool allows you to search for candidates with specific legal expertise and qualifications, and to reach out to them directly.
  5. Employee Advocacy: Encourage your current employees to share the job postings within their networks. Employee referrals can be a highly effective recruitment tool.
  6. Engage with Legal Education Institutions: Follow and engage with law schools and legal education institutions on LinkedIn. This can help in attracting fresh talent and recent graduates.
  7. Content Marketing: Publish articles, posts and updates that highlight the firm’s thought leadership, expertise in various legal domains, and any innovative legal practices. This positions your firm as a leader in the field, attracting ambitious professionals.
  8. Networking and Headhunting: Actively network with potential candidates by engaging with their content, joining legal groups and participating in discussions. This can help in identifying potential candidates who are not actively seeking a job but might be a good fit for your firm.
  9. Feedback and Testimonials: Share testimonials from current employees about their experiences and growth within the firm. This can provide a realistic and positive insight into working at your firm for prospective candidates.

By implementing these strategies, legal marketers can effectively use LinkedIn as a powerful tool for recruitment and talent acquisition, attracting top legal professionals and fresh talent to their law firm.

Event Promotion and Webinars

Using LinkedIn to promote firm events, webinars or seminars can boost attendance and enhance the firm’s profile as an active participant in the legal community. This strategy not only increases the visibility of firm events but also contributes to the firm’s overall market presence. Here’s how you can do it:

  1. Create Compelling Event Pages: Utilize LinkedIn’s event feature to create dedicated pages for your webinars or seminars. Include detailed descriptions, engaging images and all the necessary information such as date, time, and how to register.
  2. Leverage Firm’s Profile and Employee Networks: Share the event on your firm’s LinkedIn page and encourage employees, especially lawyers involved in the event, to share it on their personal profiles. This broadens reach and taps into diverse networks.
  3. Engage with Target Audience: Use targeted posts to reach specific groups within your network who would be most interested in the event. Tailor your messaging to highlight the value and relevance of the event to these specific audiences.
  4. Utilize LinkedIn Ads: For larger events, consider using LinkedIn ads for promotion. You can target ads based on industry, job title, seniority and other demographics to reach potential attendees outside your immediate network.
  5. Post Regular Updates: Keep the momentum going by posting regular updates about the event. This could include speaker announcements, topics to be covered or teasers of the content. These posts keep your audience engaged and remind them to register.
  6. Engage with Attendees Post-Event: After the event, share highlights, key takeaways or resources on LinkedIn. Encourage attendees to share their thoughts and experiences. This not only keeps the conversation going but also enhances the visibility and impact of your event.
  7. Analyze Engagement and Feedback: Post-event, review LinkedIn analytics to understand attendee engagement and gather feedback. This data can help in refining strategies for future events.

Monitoring Competitors and Industry Trends

Monitoring competitors and industry trends on LinkedIn is a strategic approach for legal marketers to stay ahead in the competitive legal market. By following competitor law firms and influential figures in the legal industry, marketers can gain insights into their content strategies, event participation, and client engagement methods. This observation can reveal trends in topics, types of posts and discussion themes that are currently resonating within the legal community.

In addition, joining and actively participating in relevant LinkedIn groups provides a window into emerging industry trends and prevailing discussions among legal professionals. Legal marketers can use this information to fine-tune their own marketing strategies, ensuring their firm’s content is timely, relevant and offers a unique perspective that sets it apart from competitors. By staying informed about what others in the field are doing and the shifts in industry conversations, legal marketers can craft strategies that are not only competitive but also innovative, keeping their firm at the forefront of the legal market.

Engagement Analytics

Legal marketers can use LinkedIn analytics to refine their strategies, ensuring that their LinkedIn activities are as effective and engaging as possible. Legal marketers can track metrics like likes, shares and comments. By analyzing audience demographics, including job titles and industries, you can tailor content to target specific groups more effectively.

In addition, integrating LinkedIn’s data with website analytics can provide insights into how effectively the platform drives potential clients to the firm’s website. This data can also guide the scheduling of posts for peak engagement times and inform adjustments to advertising strategies based on campaign performance. By continually monitoring and adapting to these analytics, legal marketers can ensure that their LinkedIn activities are not only engaging but also strategically aligned with firm’s goals, enhancing their online presence and influence in the legal community.

Enhancing Lawyers’ LinkedIn Proficiency: A Role for Legal Marketers

Legal marketers have a pivotal role in guiding and supporting lawyers to harness LinkedIn’s full potential for professional growth and client engagement. This goes beyond mere profile optimization to encompass a comprehensive strategy that enables lawyers to effectively use LinkedIn. Here are key ways legal marketers can assist lawyers:

  • Organizing LinkedIn Training Sessions: Legal marketers can organize specialized training sessions for lawyers. These workshops should cover LinkedIn profile optimization, effective networking techniques and strategies for content sharing and engagement. Tailored training empowers lawyers to utilize LinkedIn more effectively for professional development and client outreach.
  • Developing Individual Content Strategies: Collaborating with lawyers to develop personalized content strategies can be highly beneficial. This involves identifying topics that align with each lawyer’s expertise and the firm’s marketing goals. By guiding lawyers on what to write and share, legal marketers can help them establish thought leadership and engage meaningfully with their audience.
  • Encouraging Regular Engagement: Legal marketers can encourage lawyers to actively engage on LinkedIn. This includes interacting with existing content, sharing insights and participating in relevant discussions. Consistent engagement helps lawyers build a robust professional network and increases their visibility in the legal community.
  • Advising on Network Expansion: Legal marketers can provide insights on strategically expanding professional networks. This involves connecting with industry peers, alumni, reporters, potential clients and other relevant professionals. An expanded network opens doors to new opportunities, referrals and collaborations.
  • Monitoring Online Presence: Regularly reviewing the LinkedIn activities of lawyers ensures that their online presence aligns with the firm’s standards and goals. Legal marketers can offer constructive feedback, helping lawyers maintain a professional and effective LinkedIn presence.
  • Guiding on LinkedIn Etiquette and Compliance: It’s crucial for lawyers to understand and adhere to ethical guidelines on LinkedIn, particularly regarding client communication and confidentiality. Legal marketers can advise on best practices and etiquette, ensuring that lawyers use the platform responsibly.
  • Assisting in Personal Branding: Working with lawyers to develop their personal branding on LinkedIn can distinguish them in their respective legal fields. Legal marketers can help identify unique selling points for each lawyer, tailoring their LinkedIn presence to showcase these strengths.

Through these strategies, legal marketers play an essential role in enhancing lawyers’ proficiency on LinkedIn, directly contributing to the firm’s marketing objectives and strengthening the digital presence of individual lawyers and the firm as a whole.

Conclusion

For legal marketers, LinkedIn is much more than just a networking platform; it’s a strategic resource that can significantly enhance a law firm’s market presence and operational efficiency. By leveraging LinkedIn for networking, content amplification, showcasing expertise and more, legal marketers can effectively position their firm for success in the dynamic legal marketplace.

Bonus: How Legal Marketers Can Build Their Own Personal Brand on LinkedIn

Legal marketers, like professionals in any field, can greatly benefit from cultivating their personal brand on LinkedIn. Establishing a strong personal brand helps in gaining credibility, enhancing visibility in the industry and creating new opportunities for both themselves and their firm. Here’s how legal marketers can build their personal brands on LinkedIn.

Optimize Your LinkedIn Profile

  • How: Ensure your LinkedIn profile is complete and up-to-date. This includes a professional profile picture, a compelling headline, a detailed summary that highlights your expertise in legal marketing and a comprehensive work history.
  • Impact: A well-crafted profile serves as your digital business card and is the first step in establishing your professional brand.

Share Your Expertise

  • How: Regularly post articles, insights and commentary on topics related to legal marketing. This could include trends in legal marketing, case studies, successful campaign insights and tips for effective marketing in the legal sector.
  • Impact: Sharing your knowledge positions you as a thought leader in your field and enhances your professional reputation.

Engage with Industry Content

  • How: Actively engage with content posted by others in the legal and marketing industries. This includes liking, commenting on and sharing relevant posts, articles and discussions.
  • Impact: Engaging with others’ content helps in building your network and increases your visibility among industry peers.

Join and Participate in Relevant Groups

  • How: Join LinkedIn groups related to legal marketing and actively participate in discussions. Share your insights and contribute to conversations.
  • Impact: Being active in relevant groups helps in networking with industry peers and showcases your expertise to a wider audience.

Network Proactively

  • How: Connect with other legal marketing professionals, attorneys and industry leaders. When connecting, include a personalized message that references a shared interest or potential area of collaboration.
  • Impact: Expanding your network with relevant professionals can lead to new opportunities and collaborations.

Use Multimedia Content

  • How: Incorporate different types of content such as videos, infographics and SlideShare presentations. This adds variety to your posts and caters to different audience preferences.
  • Impact: Multimedia content can be more engaging and is likely to attract more views and interactions.

Highlight Achievements and Milestones

  • How: Share your professional achievements, awards, certifications or milestones in your career. This also includes speaking engagements, panel participations or any industry recognition.
  • Impact: Highlighting your achievements reinforces your expertise and accomplishments in legal marketing.

Monitor and Refine Your Strategy

  • How: Regularly check LinkedIn analytics to understand the performance of your content and engagement. Adapt your strategy based on what resonates most with your audience.
  • Impact: Analytics provide insights into your audience’s preferences, allowing you to tailor your content for maximum impact.

In summary, by adeptly employing these LinkedIn strategies, legal marketers can not only establish and strengthen their personal brands but also significantly broaden their professional horizons. A robust presence on this platform paves the way for enhanced networking, influences career paths and fosters industry leadership.

Strategic personal branding is essential in today’s digital landscape, opening doors to new professional opportunities and cementing one’s standing in the legal marketing field. In legal marketing, a well-defined personal brand on LinkedIn is not just about making connections; it’s a pivotal step towards achieving long-term career success and recognition.

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Stefanie Marrone advises law firms of all sizes, professional service firms, B2B companies, recruiters and individuals on the full range of marketing and business development consulting services designed to enhance revenue, retain current clients and achieve greater brand recognition. She also serves as outsourced chief marketing officer/marketing department for small and mid-size law firms.

Over her 20+-year legal marketing career, she has worked at and with a broad range of big law, mid-size and small firms, which has given her a valuable perspective of the legal industry. Connect with her on LinkedIn, Twitter, YouTube, Instagram, sign up for her email list and follow her latest writing on JD Supra.

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