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Client Services Relationship Development Firm Leadership

Furia Rubel Communications, Inc.

What Law Firm Clients Really Want: Relationships, Reputation, and Responsiveness - On Record PR

Gina Rubel and Jennifer Simpson Carr unpack what clients are truly looking for from their outside counsel today, drawing directly from the candid insights shared during last week’s General Counsel panel at the Legal Marketing...more

International Lawyers Network

The Good and the Ugly: Lessons in Putting Clients First

In the grind of the day-to-day, it can sometimes be easy to forget who is at the center of everything we do – our clients. I’d like to offer you two contrasting stories that serve as a reminder of putting clients first (which...more

Purpose Legal

The Mazares Method: Asking for Help is a Sign of Strength

Purpose Legal on

Asking for help in business (and in life) is a sign of strength. It demonstrates confidence, leadership, and a commitment to teamwork. It is also a selfless act. I have learned this in over 45 years as a business leader. ...more

Integreon

ALM Consulting Magazine Best Firms to Work For Industry Series Recap

Integreon on

Building Exceptional Firms: From Rainmaking to Culture Building, What Makes Great Firms Stand Out? What Iconic Consulting Firms Do to Grow in a Post-COVID Era - Consulting Magazine held the “2024 Best Firms to Work For”...more

Jaburg Wilk

Sometimes Those Who Don’t Speak Have the Most To Say

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Each of us is a part of a group in relation to our work. You are a part of the company where you work. And you are probably part of smaller formal groups comprised of you and co-workers, as well as part of other...more

Integreon

The Case for Empathy

Integreon on

Good morning. Welcome back to Scaling Greatness, a newsletter from Integreon focusing on amplifying business excellence and innovation.  Much ink has been spilled about the merits of ruthlessness in business....more

International Lawyers Network

Beyond Legal Advice: Understanding Your Clients for Better Service

In today’s ever-evolving legal landscape, maintaining strong client relationships is more crucial than ever. Clients expect not only legal expertise but also personalized service, empathy, and a deep understanding of their...more

Jaburg Wilk

Communication Is Hard; Work to Improve How You Communicate Constructive Feedback

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Many people sugarcoat what they say to save another’s feelings. I think this is because most people shy away from potentially confrontational conversations or don’t know how to effectively communicate something negative or...more

Jaburg Wilk

Do You Elevate the Performance of the People Around You or Only Your Own Results?

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Elevating the performance of those around you versus solely focusing on your own results is a critical distinction in personal and professional development. When you prioritize lifting others, you contribute to a...more

International Lawyers Network

Clash of Meetings: Virtual vs. In-Person – Which Reigns Supreme?

In this ongoing saga, we’ve witnessed the rise of virtual gatherings over the past couple of years, with many of us now yearning to return to in-person interactions. So, which mode of meeting takes the crown? The answer might...more

International Lawyers Network

Climbing the Legal Ladder: Career Insights Every Lawyer Needs to Succeed

As April ushers in a new season, it’s the perfect time to reflect on our career journeys and seek inspiration for the road ahead. On our podcast, Law Firm ILN-telligence, we often delve into the pivotal lessons learned by...more

International Lawyers Network

Dishwashers, Luggage Cake & Client Retention

I’m on hold, listening to what I’m sure this company assured itself was jazzy music, while I try not to grind my teeth together. It has been four weeks since the dishwasher repairman was here to assure me that it would only...more

International Lawyers Network

Responsiveness: The Overlooked Key to Building Successful Client Relationships in the Digital Age

In today’s hyper-connected world, our devices keep us tethered to work even during off-hours. While taking breaks is crucial for well-being, being responsive remains a cornerstone of client and business relationships. Yet,...more

International Lawyers Network

Strategic Relationship Marketing: Elevating Your Legal Practice in the Modern Era

In today’s interconnected world, the concept of relationship marketing has become a cornerstone of success for lawyers seeking to expand their practice. If you’re already familiar with the power of cultivating connections or...more

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