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International Lawyers Network

The Good and the Ugly: Lessons in Putting Clients First

International Lawyers Network on

In the grind of the day-to-day, it can sometimes be easy to forget who is at the center of everything we do – our clients. I’d like to offer you two contrasting stories that serve as a reminder of putting clients first (which...more

International Lawyers Network

Dishwashers, Luggage Cake & Client Retention

International Lawyers Network on

I’m on hold, listening to what I’m sure this company assured itself was jazzy music, while I try not to grind my teeth together. It has been four weeks since the dishwasher repairman was here to assure me that it would only...more

Jaburg Wilk

Communicate Effectively by not Repeating Yourself When Trying to Make a Point

Jaburg Wilk on

Effective communication involves conveying your message clearly and understandably without repetition. I find that many people make their point and then pound on it, repeating it multiple times. This is frustrating to listen...more

Jaburg Wilk

Don’t be a Jerk, Take the High Road

Jaburg Wilk on

...Don’t be a jerk. Sounds easy, right? After all, we are all taught to “treat others as you’d have them treat you,” or some similarly worded saying with the same general meaning. But what about when someone else acts like a...more

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