Gareth Osborne and John Riley on How to Build Seamless Client Experiences - Episode 10 Passle's CMO Series Digital Masterclass:
Podcast Episode 174: Timeline of an Accomplished Law Firm Senior Marketer: From Coordinator to CMO (1989-today)
LISI's All the Things Podcast | One More Thing with Matt Parfitt, President @ Cirrom
Paula Zirinsky of Structura Strategy Group on clients, romance, and where law firms can up their engagement game - Passle's CMO Series Podcast
Angela Quinn of Husch Blackwell on aligning your firm around the client experience - Passle CMO Series Podcast
What Lawyers Need to Know About Cybersecurity | Dennis Van Metre | Texas Appellate Law Podcast
Internal Investigations in the Asia-Pacific Region
[LEGAL MARKETING MOMENTS] What Do You Need To Know About The Term Metaverse?
Law Firm ILN-telligence Podcast | Episode 21: Carl Grassi, McDonald Hopkins LLC | United States
Law Firm ILN-telligence Podcast | Episode 20: Andreas Kaeser, wehinger kaelin ferrari ag | Switzerland
Sitting with the C-Suite: How to Determine Where to Put Your Business's Capital Investments
Law Firm ILN-telligence Podcast | Episode 12: Marie Macdonald | Miller Samuel Hill Brown | Glasgow, Scotland
Law Firm ILN-telligence Podcast | Episode 11: Bruce Feuchter | Stradling Yocca Carlson & Rauth | California, US
Client Confidentiality in the Age of Coronavirus [More with McGlinchey Ep. 2]
[EP. 45] Are Lawyers Creating Coronavirus Content The Wrong Way?
Law Firm ILN-telligence Podcast | Episode 4: Attilio Ferrari | FPB Legal, Milan, Italy
Digital Issues for Individuals Working at Home (Digital Planning Podcast)
[EP. 44] Should Lawyers Be Selling Services During This Coronavirus COVID-19 Crisis?
Law Firm ILN-telligence Podcast | Episode 1: Pal Jalsovszky, Jalsovszky Law Firm | Budapest, Hungary
Trial lawyers are master storytellers, and storytelling is a powerful art. It’s powerful because human beings communicate, plan, operate, and live every day in the context of stories —fantastic narratives in which we...more
A recent survey found that 90% of businesses have made customer experience (CX) their primary focus. While that statistic makes complete sense for most business interactions, one might wonder what bearing does it have on the...more
As we move into the last few weeks of the year, our days can become stressful and filled with overwhelming tasks and deadlines. However, this time of year also offers natural ways to reconnect with clients to express...more
One lesson that separates the truly successful from the perpetually frustrated is the understanding that your ego is the biggest obstacle standing between you and your goals. Harry Truman supposedly said, “You can get...more
November 6, 2025 | Blog Every December, law firm social feeds and email inboxes look the same: stock snowflakes, red-and-green Canva graphics, and the obligatory “Happy Holidays from all of us at [Firm Name].”...more
The RIA Compliance and Legal Strategies Conference is back at our offices in Hamilton, NJ. The Conference is an essential event for RIAs and IARs to gain a valuable understanding of current regulatory and compliance-related...more
It is estimated that 75 million baby boomers could retire by 2030. Many of these boomers have built successful businesses over decades, and they are now ready to sell as they move into the next phase of their lives. This is...more
Having frequently served as local Michigan counsel for out-of-state, national, and international clients and law firms, I believe effectively serving as local counsel boils down to three main points. ...more
Law firms are making the same mistake with AI that they made with cloud computing, practice management software, and every other technology wave over the past two decades. They are spending money on shiny new capabilities...more
August 20, 2025 | Blog In an industry where trust, clarity, and authority matter, social media can feel like a strange — and sometimes risky — landscape for lawyers and legal marketers. But here’s the truth: your audience is...more
Changing firms is a reality of the practice of law. In just 30 minutes of research, I found myriad surveys with data on how often both associates and partners change firms. At a high level, it appears that associates change...more
Think about your most valuable client—a client you’d hate to lose. Can you recall a time you went way above and beyond for that client? Something they didn’t ask for, but that truly surprised and delighted them?...more
If you feel like you’re always racing to keep pace with your law firm’s ever-expanding content calendar, it’s not your imagination. Consistently producing high-quality blogs, engaging newsletters, and compelling social media...more
I am one of those “weird” attorneys/people who like interacting with fellow humans and prefer to talk on the phone, when possible, over texting or emailing. It’s likely why I love being a mediator. While not wanting to spoil...more
Litigation funding - the practice of an outside entity financing the costs of investigating and litigating a case - has become a fixture of the legal industry. Law firms of every size can now avail themselves of funding...more
Hello again! Welcome back to Scaling Greatness, a newsletter from Integreon focusing on amplifying business excellence and innovation....more
Kilpatrick’s Colleen Bear and Brodie Erwin joined other thought leaders at the firm’s annual In-House Counsel Summit in Raleigh to discuss “Beyond Legal Expertise: Tools for Navigating High-Stakes Conversations.” High-stakes...more
In most law firms, meeting and retaining new clients is essential. How well a law firm does with potential clients can go a long way toward the success or failure of a law firm....more
Should you have a contact form on your law firm website? Absolutely! There are many advantages, and almost no downside. Let’s talk about why you need a contact form on your site, and how to get the most benefit out of it....more
Artificial intelligence (AI) is transforming industries across the board, and the legal field is no exception. Clients today are increasingly turning to AI tools like ChatGPT, Google’s Gemini, and other generative platforms...more
Wouldn’t it be amazing if every quality lead visiting your law firm’s website immediately became a client?...more
Sheila Murphy is a certified executive and legal coach who helps professionals accelerate career growth, strengthen leadership skills, and drive business development. She is also the author of Rainmaker Power Moves: The...more
Virtual mediations exploded during the COVID-19 pandemic. While COVID-19 is mostly gone, virtual mediations are here to stay; some mediators report that they are conducting nearly 70% of their mediations virtually....more
The landscape of legal practice has significantly changed due to the proliferation of third-party litigation funding, a financial mechanism that provides capital to plaintiffs, including patent owners, in exchange for an...more
Working in insurance coverage and dispute resolution, my clients are almost always repeat business. My friendly competitors are all highly skilled service providers who meet high performance standards over and over again. ...more