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Jaburg Wilk

Living In a State of Continuous Partial Attention is Bad for Business

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Every moment of everyday both digital screens and people are vying for our attention. When you are on the phone or sitting with someone and your phone beeps with a notification about a text or social media post it distracts...more

Decipher Investigative Intelligence

Beyond the Hire: How Operations Professionals Support Successful Transitions

At this fall’s Decipher Talent Economics Roundtable, hosted by Baker McKenzie in Chicago, we showcased the critical role operations teams play in driving law firm profitability. While investment in human capital (lateral...more

Purpose Legal

Turning Service Challenges into Stronger Client Relationships

Purpose Legal on

Customer service issues represent an opportunity to both grow and acquire new business. It’s a dynamic that I have witnessed numerous times over my 36 years as a business leader in litigation services and technology. Now,...more

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