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5 Client Service Lessons for Law Firms from The Gap’s Head of Legal Operations

Recap of a recent LeftFoot podcast at the intersection of legal operations and client service....more

How to Keep Your Clients: 3 Valuable Lessons from the GC of UPS

Three valuable lessons in client acquisition and development from the general counsel of UPS, Norman Brothers....more

7 Ways To Make In-House Lawyers Happy

Recap with takeaways of a recent LMA conference presentation featuring several in-house lawyers talking about what makes them happy clients....more

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