News & Analysis as of

911 Calls The United States Federal Communications Commission

Wiley Rein LLP

FCC Adopts Report and Order Facilitating Transition to Next Generation 911

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On July 18, the Federal Communications Commission (FCC or Commission) adopted a Report and Order at its July 2024 Open Commission Meeting intended to facilitate a nationwide transition to Next Generation 911 (NG911) emergency...more

Best Best & Krieger LLP

FCC Adopts Rules to Facilitate Next Generation 911 Services

On July 18, 2024, the Federal Communications Commission (FCC) adopted a Report and Order (Order) to facilitate the transition from a traditional circuit-switched 911 system to an Internet Protocol (IP)-based system. An...more

ArentFox Schiff

New Federal Emergency Calling Requirements Take Effect For Enterprise Telephone Systems and Interconnected VoIP Services

ArentFox Schiff on

On January 6, 2021, the Federal Communications Commission’s (FCC) location requirements go into effect for fixed multi-line telephone systems (MLTS) and interconnected VoIP services, which now include outbound-only VoIP...more

Wiley Rein LLP

FCC Announces Compliance Dates for New E911 Rules Applicable to Multi-Line Telephone Systems and VoIP Providers

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On December 3, 2020, the Federal Communications Commission (FCC or Commission) announced compliance dates for the new E911 requirements for multi-line telephone systems (MLTS) adopted in the FCC’s 2019 Report and Order...more

Wiley Rein LLP

Wireless Roundup (November 2020)

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Upcoming Filing and Comment Deadlines - FCC Seeks Input on WRC-23 Advisory Committee Draft Recommendations: Comments are due November 2 on the Federal Communications Commission’s (FCC or Commission) Public Notice, which...more

Brownstein Hyatt Farber Schreck

Deadline Approaching for Next Phase of E911 Rules for Hotels and Offices

Jan. 6, 2021, is the deadline to begin automatically sending location information along with 911 calls made from fixed phone lines in hotels, apartment complexes, offices or other businesses locations. ...more

Hogan Lovells

Kari’s Law Compliance Obligations Begin February 16, 2020

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Kari’s Law, signed into law on February 16, 2018, requires organizations that use multi-line telephone systems (MLTS) to provide callers with the ability to dial 911 directly from any telephone in the system. MLTS are often...more

Stokes Wagner

Updated Requirements for Multi-Line Business Phones

Stokes Wagner on

Typically used in offices, hotels, hospitals, etc., to provide multiple phone lines within one building, multi-line telephone systems (“MLTS”) are the subject of two new federal laws: (1) Kari’s Law and (2) the Ray Baum Act. ...more

Womble Bond Dickinson

New 911 Calling Requirements for Enterprise Phone Systems: Are You Ready?

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On August 2, 2019, the Federal Communications Commission (“FCC” or “Commission”) released a Report and Order on 911 calling capability requirements that affect virtually anyone in the enterprise calling platform ecosystem,...more

Seyfarth Shaw LLP

E-911: New Proposed Federal Regulations Would Require Workplace Telephone Systems be Direct Dialing

Seyfarth Shaw LLP on

Seyfarth Synopsis: The FCC has proposed new rules that would require employers to have compliant phones systems for 911 direct dialing....more

Kelley Drye & Warren LLP

Reminder: FCC Annual 911 Reliability Certification Due October 15, 2019

Please be reminded of the upcoming due date for the FCC filing requirement listed below: Annual 911 Reliability Certification - Providers of 911, E911, or NG911 capabilities in the United States must file an annual...more

Parker Poe Adams & Bernstein LLP

New Federal Laws Require Direct 911 Access From Company Telephone Systems

In February 2018, President Donald Trump signed into law two statutes intended to improve emergency calling. These laws take effect February 16, 2020, and may require changes to company telephone systems to allow employees...more

Kelley Drye & Warren LLP

FCC Orders Implementation of Direct 911 Dialing and Dispatchable Location for Multi-line Telephone Systems, Extends Location...

At its August Open Meeting, the FCC adopted a Report and Order (“Order”) implementing portions of two recent statutes—Kari’s Law and the RAY BAUM’s Act—that address ensuring greater access to 911 and emergency services for...more

Seyfarth Shaw LLP

Workplace 911: Employer Telephone Systems May Need to be Revamped to Meet New and Pending Rules

Seyfarth Shaw LLP on

Seyfarth Synopsis: New state and federal laws and rules require employers to have compliant phones systems for 911 direct dialing and E-911....more

Womble Bond Dickinson

FCC Seeks Comment on New 911 Requirements for Multi-Line Telephone Systems

Womble Bond Dickinson on

The Federal Communications Commission (FCC or Commission) has issued a Notice of Proposed Rulemaking (NPRM) seeking comment on proposed direct dial and notification rules governing calls to 911 made from multi-line telephone...more

Pillsbury - CommLawCenter

FCC Proposes Rules to Improve 911 Emergency Calling

The first 911 call was made 50 years ago, long before wireless phones, texting, and Internet calling were used for everyday communications. Congress and the FCC regularly propose and adopt laws and regulations to keep pace...more

Kelley Drye & Warren LLP

Revamp of 911 Rules on Docket for FCC September Open Meeting

At the next open meeting on September 26th, the FCC Commissioners will vote on a Notice of Proposed Rulemaking (“NPRM”) aimed at improving the nation’s 911 system and Americans’ ability to access emergency services. The...more

Kelley Drye & Warren LLP

AT&T Pays $5.25 Million and Agrees to Significant FCC Oversight to Resolve 911 Outage Investigations

On June 28, 2018, the FCC’s Enforcement Bureau announced a Consent Decree with AT&T Mobility, LLC (“AT&T”) to resolve investigations into two 911 service outages in 2017. The outages lasted for more than five hours and...more

Brownstein Hyatt Farber Schreck

New 911 Requirements for Hotels and Businesses

On Feb. 16, 2018, President Trump signed into law a requirement that multi-line telephone systems (MLTS) used by hotels, hospitals, campuses and other businesses be configured to allow persons to dial 911 from any phone on...more

Best Best & Krieger LLP

New Federal 911 Law Could Impact Many Public Agencies and Businesses - Kari’s Law Sets New Requirements for Multi-Line Telephone...

Recently, H.R. Bill 582, known as “Kari’s Law” became federal law. Kari’s Law amends the Communications Act of 1934 to require most multi-line telephone systems to be pre-configured so users may call “911” without dialing any...more

Brownstein Hyatt Farber Schreck

Dialing 911 From Offices or Hotels - Potential New Regulations

The FCC is assessing whether additional federal regulations are needed to ensure that workers in office buildings or hotel guests have access to up-to-date 911 services when the business owner uses new IP communications...more

Pillsbury - Global Sourcing Practice

911 Concerns Fuel New FCC Proceeding

Imagine dialing 911 and hearing an automated voice tell you that what you have dialed is not a valid number; or reaching a 911 call center only to have emergency personnel dispatched to the wrong location. In response to such...more

Kelley Drye & Warren LLP

Reminder: FCC Annual 911 Reliability Certification Due October 16, 2017

Annual 911 Reliability Certification - Providers of 911, E911, or NG911 capabilities in the United States must file with the Federal Communications Commission (FCC), by October 16, 2017,* an annual certification of the...more

Hogan Lovells

FCC Launches Proceeding to Examine 911 Capabilities of Enterprise-Based 911 Services on Multi-Line Telephone Systems

Hogan Lovells on

The FCC intends to launch a new proceeding to examine issues related to 911 capabilities of enterprise-based 911 services provided over multi-line telephone systems (MLTS) and IP-based systems (collectively referred to as...more

Kelley Drye & Warren LLP

FCC (Again) Takes to Bully Pulpit to Urge Network Reliability “Best Practices” to Combat Service Outages

On July 12, 2017, the Public Safety and Homeland Security Bureau (“Bureau”) of the Federal Communications Commission (“FCC”) issued a Public Notice encouraging communications service providers to implement certain “best...more

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