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Social Media › Health Care Providers

Follow this channel for insights at the intersection of social media and the law, covering a wide array of issues from employer liability to privacy, from advertising rules to IP matters, and... more +
Follow this channel for insights at the intersection of social media and the law, covering a wide array of issues from employer liability to privacy, from advertising rules to IP matters, and more. Like this! less -
Robins Kaplan LLP

The Robins Kaplan Justice Report - Vol. 18, No. 1

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Robins Kaplan Secures Historic $12.2 Million Settlement in a Section 1983 Jail Deliberate Indifference Case - Scott County Jail officials failed to report detained man’s injuries and allowed video evidence to be deleted. ...more

Buckingham, Doolittle & Burroughs, LLC

Hey Doc, Be Careful on TikTok - Legal Pitfalls of Healthcare Providers in the Social Media Age

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Imagine you are scrolling on TikTok, Facebook, Instagram, or one of the multitude of other social media platforms that almost every one of us have on our devices, and you come across a video of a physician discussing medical...more

Hendershot Cowart P.C.

FTC Targeting Dietitians, Social Media Influencers Over Insufficient Disclosures

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The Federal Trade Commission (FTC) has been cracking down on social media influencers and dietitian creators related to endorsements and disclosures. It began last November, when the FTC sent warning letters to a dozen...more

Kelley Drye & Warren LLP

Diagnosis: Fake Reviews = Refunding Copays, Destroying Patients on Social Media, and Everything in Between

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Like we previously reported, reviews matter. The New York Attorney General (NY AG) announced a $100,000 settlement out of its Bureau of Internet and Technology with a Manhattan-based orthopedic doctor for manipulating patient...more

Buckingham, Doolittle & Burroughs, LLC

Healthcare Online Reputation Management

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In an age where a vast majority of patients turn to the internet for healthcare information and recommendations, the online reputation of healthcare practices has become a paramount concern. The way medical professionals and...more

Rivkin Radler LLP

NJ Psychiatric Practice Fined for HIPAA Privacy Rule Violation

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The U.S. Department of Health and Human Services’ Office for Civil Rights (OCR) recently announced that Manasa Health Center in Kendall Park, New Jersey entered into a Resolution Agreement and Corrective Action Plan to...more

Health Care Compliance Association (HCCA)

Privacy Briefs: April 2023

Health Care Compliance Association (HCCA) on

Personal information from federal lawmakers and congressional staff members was available on the dark web following a breach of DC Health Link, the health insurance marketplace for Washington, D.C. In an internal memo sent to...more

Sheppard Mullin Richter & Hampton LLP

Tick-Tock – Time for Healthcare Employers to Review Their Internet and Social Media Use Policies!

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A. Health Care Providers Benefit from Internet and Social Media Presence. Electronic medical record software and social media offer wide-ranging ways for health care providers to connect with their patients and the public....more

Sheppard Mullin Richter & Hampton LLP

ICYMI: HIPAA and Social Media IRL

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Social media’s interplay with healthcare privacy presents a constantly evolving challenge. ICYMI (“in case you missed it”), there is an uptick in enforcement and scrutiny IRL (“in real life”) related to communications through...more

Rivkin Radler LLP

Don’t Post Patient Info on Social Media!

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I don’t know how to say it any more clearly. Somehow, medical and dental practices continue to get roped into responding to negative patient reviews on Yelp, Google, or elsewhere online, and posting any identifying...more

Mintz - Health Care Viewpoints

OCR Warns Providers Against Disclosing PHI on Social Media Platforms in Response to Negative Reviews in Settlement with Dental...

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As illustrated by a recent Office for Civil Rights (OCR) settlement with a dental practice, health care entities continue to struggle with how to respond to negative online reviews while maintaining compliance with the HIPAA...more

Manatt, Phelps & Phillips, LLP

[Webinar] The Impact of Dobbs on Advertising: Preparing for New Risks - October 19th, 4:00 pm - 5:00 pm ET

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In the post-Dobbs world, where a woman’s ability to get an abortion is left to individual states, dissemination of information about abortion-related services has become crucial to ensuring women can access abortion care. In...more

ArentFox Schiff

Disclosing Patient Information in Responses to Online Reviews: Recent OCR Enforcement Action Is a Cautionary Tale

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The HHS Office for Civil Rights (OCR) recently imposed a $50,000 civil monetary penalty on a dental practice that disclosed patient-identifying information in response to a negative online review. The case is a reminder that...more

McDermott Will & Emery

[Webinar] Protecting the Telehealth Consumer: FTC and State-Based Considerations - June 22nd, 12:00 pm - 1:00 pm EDT

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As the COVID-19 pandemic in the United States is easing, telemedicine is facing an important crossroads. While telehealth services have demonstrated their value as an integral part of care delivery, federal and state waivers...more

McDermott Will & Emery

[Webinar] Life Sciences Webinar: Key Enforcement & Compliance Issues Impacting Your Business - June 17th, 1:00 pm - 2:00 pm ET

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One of the few constants in the evolving government enforcement landscape is a focus on life sciences companies and their interactions and financial relationships with providers. In this final installment of our three-part...more

Shumaker, Loop & Kendrick, LLP

Client Alert: Health Care Providers: Top Ten Tips for Responding to Social Media Reviews

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As more people go online to research products and services, online reputation management has become increasingly relevant for physicians and clinicians. Online reputation management often involves addressing reviews on sites...more

Fisher Phillips

Best Practices For Addressing Negative Social Media Posts Caused By The COVID-19 Pandemic

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As the COVID-19 pandemic continues, the healthcare industry is understandably fraught with unease and uncertainty. This, coupled with the ubiquity of social media, creates challenges for healthcare providers facing public...more

Clark Hill PLC

Relaxed HIPAA Restrictions For Providers Using Telehealth

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The COVID-19 outbreak has led OCR to announce that it will exercise enforcement discretion to not impose penalties for HIPAA violations against healthcare providers treating patients through some commonly used social media...more

White and Williams LLP

Making the Stars Align in Your Healthcare System: The Growing Importance of Transparency in Patient Experiences

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Like with most things today, many of us turn to our phones, tablets and computers for information regarding our medical problems and where to seek treatment. While many providers have historically feared the five-star...more

Sheppard Mullin Richter & Hampton LLP

2019 Year in Review: Notable Changes in Law, Policy, and Enforcement of HIPAA

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According to a December 20, 2019 Report by HIPAA Journal, nearly 39 million health care data breaches had been reported to the U.S. Department of Health and Human Services (“DHHS”), Office of Civil Rights (“OCR”) by the end...more

Rumberger | Kirk

Workplace Violence: What Hospital Executives and Administrators Need to Know

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In today’s world, hospitals have to be prepared for anything and everything, and not just medical emergencies. They have to be prepared to handle all types of workplace violence, from active shooters to abuse from...more

Robinson+Cole Data Privacy + Security Insider

Health Information Sharing and Analysis Center Warns Health Systems to Be Wary of Iranian Cyber-Attacks

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Following the escalation of tensions between the United States and Iran in the past week, the Health Information Sharing and Analysis Center (H-ISAC) is warning hospitals and health systems that Iran could attack health...more

Brownstein Hyatt Farber Schreck

No Practice Is Too Small to Ignore Risks of Disclosing PHI on Social Media

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An unsurprisingly large number of medical and dental practices regularly monitor patient reviews or opinions posted on social media in order to, among other things, respond to unfairly negative or even blatantly false patient...more

Hinshaw & Culbertson LLP

Health Providers Must Ensure Social Media Interactions Protect Patients' Protected Health Information

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It can be tempting for a business to push back on a negative review on social media. However, health care providers cannot disclose patients' protected health information (PHI) in response to negative reviews posted on social...more

Akerman LLP - Health Law Rx

Healthcare Providers Must Remember HIPAA Before Responding to Online Reviews

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The latest HIPAA resolution agreement by the U.S. Department of Health and Human Services Office for Civil Rights (OCR) is a reminder that healthcare providers must take the high road when responding to unflattering online...more

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