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Every Good Lawyer Should Quit Working on Cases – Problem Solving versus “Working” for the Client

Years ago, when I was just starting in the practice of law, I was having lunch with a similarly junior colleague, and we were discussing the types of cases we were working on. As he ticked off his list of cases and told me...more

Effective Service Delivery, Providing Client Value, and Applying Sound Decision Making to Matter Management

As lawyers and law firms continue to recognize the need to more effectively engage, manage, and retain clients, it is becoming obvious that the adoption of tools and models to gain new work and keep existing clients is a...more

Similarities in Diversity between a Law Firm’s Culture and a Clinical Trial [Video]

“We need a population of employees as diverse as the patient populations we seek to serve…our vendors should be lined up with the same beliefs and the same focus as we are.” – Marla Persky, GC and Corporate Secretary...more

Focus on “shadow hours” misses the point of AFAs

Aric Press of American Lawyer penned a terrific article, What the Rise of Pricing Officers Says About Big Law’s Future. The article, reflecting the results of a recent survey, offers some great insights into the move to...more

World Cup Fever

Once again, the world’s attention is captivated by the FIFA World Cup tournament, this year being held in multiple venues around Brazil. Because of the better-than-expected performance by the United States team, emerging from...more

Welcome to the Party

I read with great interest Sir Nigel Knowles’ article in The Lawyer, a publication concentrated on the UK legal market, entitled “The end of the legal market as we know it is nigh”....more

Legal Business Development: Lack of Sleep… Who are we Kidding?

I must confess… sleep isn’t my priority. Just like you, I have more work on my plate than I can get done in a day. So what do we do? We work into the wee hours of the morning and on occasion pull, all-nighters! Sound...more

So you want to be a class action defense lawyer.

Not every litigator wants to learn class actions; in fact, most do not. After all, why would anyone want to get mired in the procedural morass of a class action when they could be spending their time handling cases that have...more

The Roundup: This Week’s Recommended Reading

Welcome to The Roundup for the week ending May 23. We have lots of thought-provoking pieces to share. Taking the July Bar Exam? Congratulations to those of you graduating law school this semester! If you’re taking...more

How my law firm website got to 12,000 visitors per month – Guest Blogger Kyle Smith

It’s an awesome time to be a lawyer. We have exclusive access to legal research tools, like Westlaw and LexisNexis, and most legal questions don’t have well-written answers online. So, for now, lawyers are the gatekeepers of...more

Are Senior Trial Attorneys Passing the Baton?

Every profession is facing the impact of baby boomers retiring – and trial lawyers are certainly no exception. At the PLUS Conference in April 2014, I was delighted to be part of a panel discussing a variety of topics...more

Legal Business Development: Are You Running a “Feast or Famine” Practice?

Are you running a “feast or famine” practice? If you are overwhelmed with work and have no time to develop business… then when you’re finished with the work at hand there is nothing on the horizon… THAT my friend is a feast...more

Lawyers and Social Media: Ethical Considerations, Problems and Pitfalls

Social media provides an extraordinary means not only to communicate and share information, but also to obtain information that may lead to incriminating, exculpatory and impeachment evidence for use in discovery and at...more

Learning to Give Business Advice from House Painters

I love general counsel panels. Those GCs. They say the darndest things! At a recent General Counsel panel discussion I attended, a GC on the panel mentioned one of his pet peeves. I’ll do my best to quote him directly so you...more

The Roundup: This Week’s Recommended Reading

Social Media Provides Opportunity for Lawyers to Connect With the 85% Who Don’t Use Lawyers: Lawyers and law firms are marketing themselves across the Internet like crazy. But are they connecting with people? (Real...more

Lawyers and Their Hobbies: Richard Hsu (aka @HsuTubeEsq) Explains His Latest Online Project - Q&A

Q&A with attorney Richard Hsu (of HsuTube) fame about his latest podcasting project: interviewing lawyers with interesting side hobbies as an opportunity to show the human side behind lawyers and the legal profession....more

Does Law Firm Pro Bono Come At The Expense Of Paying Clients?

Pro bono has come a long way in the last decade or two. More and more law firms have effective, structured pro bono programs, and many corporate legal departments either have pro bono programs or are working on developing...more

A Peek at the Horizon: Six Questions, Six Answers

Recently, I was honored when Kevin McMurdo of McMurdo Consulting approached me to do a video interview to discuss professional sales leadership in the legal services industry. I greatly appreciate Kevin giving me a platform....more

Debbie Millman Interviews Seth Godin

(The) INTA was not in the cards this year, as Hong Kong would have been a very long flight, and besides, Boston (Strong) prevailed instead, to feed my insatiable hunger for creative inspiration at HOW Design Live 2014....more

Can a Monthly Lunch Date Further Your Career?

I recently attended a workshop hosted by Bryan Cave’s San Francisco Office as part of the firm’s Women’s Initiative. The workshop was lead by coaches from Suite Track. At the end of the presentation, the coaches challenged...more

Servant Leadership for In-House Legal Counsel

The true Servant Leader in-house counsel listens and learns about the company’s business, so that they can not only put out legal fires as they arise, but anticipate and prevent most fires to begin with....more

Legal Marketing: Would You Hire These Lawyers?

I got a piece of lawyer advertising in the mail last week and I just knew I had to share it with you as an example of both what TO do and what NOT to do. First of all, let’s look at what’s really working here...more

“But You’re Not a Person of Color—You’re Asian”

Growing up in an affluent, mostly white suburb of Detroit, I never really embraced my diversity. I knew that I was different from my schoolmates and friends, but I didn’t think much about it. Sure, I took Chinese lessons...more

Working The Data

This morning as I prepared to write this, a headline flashed across my screen that an exploration company that is not part of the search team for the missing Malaysian airliner claims to have located wreckage that might be...more

Advice From a Recovering Perfectionist: 5 Mindfulness Tips For Excellent Lawyering

We are pleased to welcome Judi Cohen to the blog today. Judi practiced and taught law for 25 years before meditative-zen-garden-2-1416500-mfounding Warrior One LLC, which offers Essential Mindfulness for Lawyers® trainings...more

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