Young Lawyers Law Practice Management

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The Antidote to Death by Meetings

Law firms love meetings. And in most law firms, meetings are ineffective because of broken structures, focus and outcomes. Let’s point out of the obvious: - Firms ask individuals who are the busiest, the most critical...more

Law Firm Business Development: Nailing the Fundamentals

It is one of the simplest yet often hardest questions to answer— “What do you do?” Having a crisp answer can often be the difference between making a connection with a client to help them solve a problem, or a wasted...more

You’ve Got to Tell the Story Right…

It seems law firms everywhere are going back to basics. Who are we and where are we going? What is our strategy? What are we trying to do? Simple questions, all, but not so simple to answer – at least if you want to answer...more

Law Firm Selling – Presenting Bios with Pizzaz!

I’m going to start this post off by saying lawyers test the absolute highest of all professionals in skepticism. So it’s no wonder many lawyers have their own thoughts about the effectiveness of their firm bio and more...more

Feedback Fatigue?

Bloomberg recently published an article on the exhaustion many consumers are feeling about the plethora of customer satisfaction surveys they face. The piece attributes the steady increase in quick surveys to a number of...more

Lessons Every Law Firm Can Learn From the Golden State Warriors

I recently attended a Warriors basketball game. The star, Steph Curry, scores in mind-bending ways. Natural ability, hard work, and dedication to the game make him great– but what allows him to be unbelievably great? His...more

Build Your Network Like a Roman: Now…Before You Need It

During the early days of the Roman Empire, the Romans lost a war. They lost because they couldn’t support and resupply their armies out in the marshlands between Rome and their allies in Capua. Thirty years later, hostilities...more

How Pro Bono Contributes to a Successful Career

One of the essential elements of what makes practicing law a profession ... is the commitment of every lawyer to uphold the law and contribute to access to justice. A Different View - We respectfully suggest...more

Be the Effective Team Your Clients Need

“When I select attorneys to handle a matter, I really look for a team. I want the leader to be familiar with the case and giving people direction. I don’t expect him to get in the nitty-gritty from day one, but you do really...more

A GC’s Guide to Winning (and Keeping) Business

In my career, I have had the opportunity to be general counsel for a bank holding company, a large state medical center and a state bar association. Each entity was different in terms of its leadership and operating...more

Starting Your Law Practice: Taking the First Steps

“Those who never try or quit too early end up working for those who tried and never quit.” True in any business and life in general, even more so in the solo practice of law—going solo requires you to step out and charge...more

Your Cheat Sheet for the Generational Divide

If I were to guess, your legal department is managed by Boomers and Gen-Xers, but many of the lawyers in your group are millennials. The law firm world is no different, although I believe we are mostly boomer-led. Have you...more

Confidentiality Among Co-Clients?

Whenever you’re representing multiple clients with respect to the same subject matter, make sure to address the issue of confidentiality right at the beginning of the attorney-client relationship—in fact, you should cover it...more

The Connection between Coaching and Mentoring and Great Lawyer Careers -- Sporkin's Kids and other Examples

My previous post excerpted the introduction "How to Solve the Legal Profession's Diversity Problem." The article suggests that our diversity challenges are rooted in a systems problem. First, our systems for selecting and...more

A Client Shouldn’t Be Just a Number to You, Except in Your Filing System

You’ve started a law practice and the clients are beginning to arrive. How will you organize your client files? Your first thought may be to use an alphabetical system by client name. Big mistake. Instead, stick to numbers....more

The Evolution of Law Firm Compensation

Law firm compensation plans are by and large unsophisticated, hard to administer, too subjective, opaque, and reward the wrong behaviors. As someone wise once said, “If your compensation plan is in conflict with your...more

The Crucial Difference in Real Deadlines and Perceived Ones

In a recent client feedback interview, a deputy general counsel told a common story. He had all but forgotten the Thursday deadline for a filing in a litigation matter of medium importance. His regular outside litigation...more

Law Firm Business Development: Should you conduct a Go-To-Market Assessment?

Is your firm missing its revenue targets? Is firm leadership struggling with marketing and business development investment decisions? Is it clear to the lawyers what the marketing and business development department can do...more

Solving the Legal Profession's Diversity Problem

Below is an excerpt from an article I just published in the PD Quarterly. The topic is diversity, one of the hardest and most intractable problems affecting the legal profession. What makes this article different is that it...more

Be a Resource—Not a Roadblock

In some businesses, clients view their lawyers as impediments to making things happen. Those clients often work with outside counsel who throw up roadblocks and tell them why something won’t work instead of seeking a solution...more

Strategic International Expansion: Doing the Right Due Diligence Will Increase Your Chances of Success

As the world becomes smaller and globalization in most industries is now a given, more and more firms are thinking about global expansion. Many firms are attracted to the possibility of getting a piece of what they think is a...more

Bad News Doesn’t Get Better With Time

Not too long ago I interviewed the CFO of a Fortune 1000 company who told me, “You picked a bad day to come visit me.” My response: “Great, I am glad we have something to talk about!” He then explained the background. Outside...more

Feminenglish Part IV: Pointing the Finger

We’re no sociologists, but it’s not hard to divine the root cause of asymmetrical communication between male and female lawyers: the perks, pleasures and pursuit of power. Power both creates and reinforces inequality –...more

Law Firm Business Development: Share Insights

Many of our clients ask us to help them with presentation skills and we’re more than happy to comply because this is an important skill to develop. But, there is a time and a place for “presenting.” I contend that presenting...more

Feminenglish Part III: Causes and Consequences

Our current series of posts about Feminenglish, that peculiar deferential language female lawyers and business women have learned to speak in meetings with men, and last year’s related series about how men tend to grab the...more

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