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CFPB 2.0 under Rohit Chopra [Audio]

Joann Needleman welcomes Amy Mertz Brown to the Credit Eco to Go podcast to continue our celebration of #womenshistorymonth2021. Amy was one of the first hires at the CFPB where she helped establish and build the agency’s...more

2021 Financial Services Priorities: Fairness and Equality [Audio]

Kevin Kelly, leader of Clark Hill’s Government and Regulatory Affairs Group, stops by Credit Eco to Go with Joann Needleman to discuss the changes in Washington and what financial services entities need to do to prepare for...more

The Science of Financial Communications [Audio]

Clark Hill’s Credit Eco to Go podcast hosted by Joann Needleman kicks off Women’s History Month with best-selling author Mary Shores. Mary’s unbelievable journey from overcoming incredible odds to successful business owner...more

Data… the Good, the Bad and the Soon to be Regulated [Audio]

On this episode of Credit Eco to Go with Joann Needleman, Clint Lotz, President and Founder of TrackStar stops by to talk not only about data, but he weighs into the debate of data regulation. More and more states are...more

Dancing to Their Own Tune: Empowering Consumers Through Self-Service [Audio]

On this episode of the Credit Eco to Go podcast hosted by Joann Needleman: Ralph Liberio, President and CEO of NCB Management Services, Inc. stops by Clark Hill’s Credit Eco to Go to discuss the CFPB’s new debt collection...more

The Bureau Binds Itself to the Interagency Statement Clarifying the Role of Supervisory Guidance with New Rule

On January 19, 2021, The Consumer Financial Protection Bureau (“Bureau”) adopted a final rule that codifies the Interagency Statement Clarifying the Role of Supervisory Guidance, issued by the Office of the Comptroller of the...more

Credit Eco to Go Podcast: Framing the Discussion of the Role of Consumer Financial Services [Audio]

On this episode of the Credit Eco to Go Podcast hosted by Joann Needleman: A financial services system must work for everyone. But how is that goal achieved? In 1968, President Johnson formed the National Commission on...more

The CFPB Completes Debt Collection Rulemaking

On Dec. 18, the Consumer Financial Protection Bureau (“CFPB” or “Bureau”) completed its seven-year rulemaking process for debt collection. In 2013, the CFPB embarked on an ambitious journey to write regulations to interpret...more

Collection Agency Licensing is Coming to California

On Sept. 25, California’s Governor Newsom signed into law Senate Bill 908 enacting California’s Debt Collection Licensing Act or DCLA. Enforcement of the law begins Jan. 1, 2022, and regulations interpreting the law are...more

Technology: The Key to Consumer Digital Engagement Under the Final Debt Collection Rule

The Consumer Financial Protection Bureau’s (“CFPB” or “Bureau”) Final Rule for Debt Collection (Final Rule) not only provides industry with a much-needed (and long-awaited) framework for the interpretation of the Fair Debt...more

The CFPB Issues Regulation F, but the Debt Collection Rules Are Far From Final

The long-awaited Final Rule (Regulation F) for the Fair Debt Collection Practices Act (FDCPA) was issued Friday afternoon, concluding a seven-year rulemaking process. In its official press release, the Consumer Financial...more

CFPB Outlines its COVID-19 Supervision and Enforcement Agenda

On July 2, 2020, the Consumer Financial Protection Bureau (“CFPB” or “Bureau”) issued a short press release announcing a new supervisory approach called “Prioritized Assessments” (“PAs”). PAs were developed in response to...more

SCOTUS Severs and Removes Government Debt Exception to TCPA’s Restriction on Robocalling

The Telephone Consumer Protection Act (TCPA) was enacted in 1991 in response to a surge in consumer complaints regarding intrusive robocalls. As noted in the legislative history, consumers were “outraged” and considered...more

United States Supreme Court Provides Little Guidance to Remedy an Unconstitutional CFPB

The Consumer Financial Protection Bureau (CFPB or Bureau) has been a federal agency like no other. Born out of the last financial crisis, the Dodd-Frank Act envisioned the CFPB to be an independent agency, free of “political...more

OCC Issues Final “Valid-When-Made” Rule: Does it End the Madness of Madden v. Midland Funding?

Last Friday, the Office of the Comptroller of the Currency (“OCC”) issued a final rule providing that interest rates established on debt originated by a national bank remain valid even after the debt is transferred to a...more

6/3/2020  /  Banks , Interest Rates , OCC

House Version of New Stimulus Package Proposes Loans for Debt Collectors

On Tuesday, the Democrats unveiled their latest legislative proposal: The “Health and Economic Recovery Omnibus Emergency Solutions Act” or “HEROES Act.” The official summary of the bill calls it “transformative legislation...more

What Access to the Payroll Protection Program Will Mean for Fin-Techs, Online and Alternative Lenders

One of the new and unique features to the Payroll Protection Program (PPP) is the authorization by the Treasury Secretary and the Small Business Administration (SBA) Administrator to extend the program to “additional...more

Collections and Servicing in the Post-Pandemic World: A Glimpse into the New Normal

The collections and servicing industry and call centers are being hit hard as a result of COVID-19. Agencies and businesses are scrambling to supply their staff with the hardware and software to work remotely while shifting...more

Supreme Court Justices Struggle to Determine Presidential Authority to Fire CFPB Director

On Tuesday, March 3, 2020, the Supreme Court of the United States heard argument in the case of Seila Law, LLC (Seila) v. Consumer Financial Protection Bureau (CFPB); a case many believed would have not only a lasting impact...more

The Impact of the CFPB's Supplemental Proposed Rulemaking for Time-Barred Debt Disclosures is Greater than what Appears

Last Friday, the Consumer Financial Protection Bureau (CFPB or Bureau) released its Supplemental Notice of Proposed Rulemaking (SNPR) for time-barred debt disclosures. ...more

States Fulfill Their Promise of More Regulatory Oversight of Consumer Financial Services: What Industry Needs to Know

Both the departure of Richard Cordray at the Consumer Financial Protection Bureau (CFPB) and the Trump Administration’s priority to ease regulatory burden spurred speculation that the states would fill the void as the...more

Clueless in Seattle: Court Struggles with ATDS Definition in Absence of FCC Guidance

Federal courts continue to struggle with defining an “automatic telephone dialing system” (ATDS) under the federal Telephone Consumer Protection Act (TCPA). ...more

“Failure Is Not an Option” CFPB Consent Order Against Money Transmitter May Be a Prelude for How the Final Debt Collection Rule...

On August 27, 2019, the Consumer Financial Protection Bureau (CFPB or Bureau) settled its first enforcement action based on alleged violations of its money transfer rules with Maxitransfers Corp. (Maxitransfers), a...more

What You Should Know About Submitting a Comment to the CFPB’s Notice of Proposed Rule for Debt Collection: A Step-by-Step Guide

The Consumer Financial Protection Bureau’s (CFPB or Bureau) Notice of Proposed Rule (NPR) is a dense 500-page document. In the NPR, the CFPB puts forth numerous proposals which seek to clarify numerous debt collection...more

CFPB issues 21st Century Proposed Debt Collection Rules: Regulation F looks to Provide Clarity to the FDCPA

Yesterday, the Consumer Financial Protection Bureau (CFPB or Bureau) issued its long-awaited Notice of Proposed Rulemaking (NPR) for debt collection. These proposals precede a final rule, that will be known as Regulation F,...more

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