U.S. passport agencies maintained extremely limited operations as a consequence of the COVID-19 pandemic. There were significant delays, application status could not even be checked online and people were encouraged to wait...more
Anyone thinking of travelling internationally next year needs to plan ahead. Due to backlogs, applications for new or renewed U.S. passports should be filed at least six months in advance. The Department of State (DOS)...more
On June 12, 2015, the U.S. State Department’s Bureau of Consular Affairs (the “Bureau”) first announced that a hardware failure on June 9 had led to technical problems with overseas passport and visa systems. The hardware...more
In July 2014, the U.S. Department of State (DOS) issued a notice stating that the U.S. Consular Consolidated Database (CCD) at the State Bureau of Consular Affairs was experiencing technical problems with its passport/visa...more
The U.S. Department of State (DOS) has published updated information regarding the performance issues with the Consular Consolidated Database (CCD). As discussed in our July 24, 2014 Alert, a computer glitch caused the CCD to...more
Although the Bureau of Consular Affairs is operational, it is currently issuing documents at a reduced capacity; it is expected to take weeks to resume full system functionality....more
Last week, the U.S. Department of State’s (DOS) visa processing database, which controls the issuance of visas and passports at the U.S. consulates abroad, experienced system performance issues (including outages) leading to...more
As we reported on Monday, due to a massive software failure of the Department of State’s Consular Consolidated Database (CCD), there continue to be delays in the issuance of visas at consular posts around the globe. Passports...more
As of July 31, 2014, the U.S. Department of State (DOS) continues to experience technical problems with the passport/visa system, delaying the issuance of nonimmigrant and immigrant visas at U.S. Consulates. The issue is...more
The U.S. State Department’s computer system for processing passport and visa applications crashed this week leading to global delays for travel documents. Although the system is back on line it’s still not operating at full...more
Multiple reports have confirmed that the U.S. Department of State’s global database for issuing travel documents recently crashed. While the system has been restored, it is operating at reduced capacity and significant...more
The Department of State (DOS) Bureau of Consular Affairs nonimmigrant visa system suffered an outage last week. Working over the weekend, DOS has made progress restoring the database and is now able to print visas. As such,...more