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Client Services Young Lawyers

Jaburg Wilk

Life Isn’t Easy — Get Used To It

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Recently I was speaking with a young attorney who was lamenting the workload and hours the partners at his firm expected of him and talking about his time at night and on the weekends being his time, not theirs. This struck...more

Copo Strategies + Law Firm Editorial Service

Take your relationships to another level by co-authoring thought leadership with clients and referral sources

In this video, Wayne Pollock (Founder of Copo Strategies and the Law Firm Editorial Service) explains how lawyers can take their relationships with their clients and referral sources to another level by co-authoring thought...more

International Lawyers Network

Kindness in a Digital World: Building Positive Brands and Relationships

On average, a person engages in 145-200 interactions daily, both in-person and online. However, only 10-20% of these interactions are truly memorable. Among all these interactions, approximately 5-10% are negative, while...more

Troutman Pepper

Attorneys Face Potential Sanctions for Alleged Misuse of AI

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A federal judge in the Western District of Virginia has ordered a plaintiff’s attorneys to show cause why they should not be sanctioned for the alleged misuse of artificial intelligence (AI)....more

Jones Day

JONES DAY TALKS®: Exploring Law Firm Opportunities as a First Generation Law Student

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“First Gen” law students and lawyers often face challenges different than those encountered by their peers. In this edition of Perspectives and Pathways, Jones Day partner Rasha Shields and associate Eli Jones talk about...more

International Lawyers Network

Beyond Legal Advice: Understanding Your Clients for Better Service

In today’s ever-evolving legal landscape, maintaining strong client relationships is more crucial than ever. Clients expect not only legal expertise but also personalized service, empathy, and a deep understanding of their...more

Passle

Paul Askew of Withersworldwide on Why Legal Marketing Needs to Get Personal - Passle's CMO Series Podcast EP149

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Authentic, human-centred stories have long been a staple in B2C marketing, but they’re much less common in the world of professional services. As digital media rises, the fast-paced nature of the media landscape and...more

Goodell, DeVries, Leech & Dann, LLP

Do You Take the Case?

The phone rings. The voice on the other end asks you to take the case. The fee is great. You feel for the potential client. The subject is interesting but outside your expertise. What do you do? Originally published in The...more

International Lawyers Network

Episode 84: Vilius Bernatonis | TGS Baltic

Vilius Bernatonis is the managing partner of TGS Baltic, a top-tier commercial law firm in the Baltics and a member of the International Law Firm. In this episode, Lindsay and Vilius discuss the war for talent, why...more

McGlinchey Stafford

Podcast: #WhyMcGlinchey? Lateral to Leadership with Mag Bickford [More with McGlinchey, Ep. 64]

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After joining McGlinchey in 2016, Mag Bickford has risen to firm leadership, serving on the executive Policy Committee, leading the Labor and Employment practice group, and managing the firm’s largest office in New Orleans....more

Farrell Fritz, P.C.

AI Etiquette: A User’s Manual Provided by the NYSBA

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On April 2, 2024, the New York State Bar Association’s (“NYSBA”) Task Force on Artificial Intelligence released a report concerning the use of artificial intelligence (“AI”) in the legal profession (“Report”). New York joins...more

International Lawyers Network

Climbing the Legal Ladder: Career Insights Every Lawyer Needs to Succeed

As April ushers in a new season, it’s the perfect time to reflect on our career journeys and seek inspiration for the road ahead. On our podcast, Law Firm ILN-telligence, we often delve into the pivotal lessons learned by...more

International Lawyers Network

Dishwashers, Luggage Cake & Client Retention

I’m on hold, listening to what I’m sure this company assured itself was jazzy music, while I try not to grind my teeth together. It has been four weeks since the dishwasher repairman was here to assure me that it would only...more

International Lawyers Network

Responsiveness: The Overlooked Key to Building Successful Client Relationships in the Digital Age

In today’s hyper-connected world, our devices keep us tethered to work even during off-hours. While taking breaks is crucial for well-being, being responsive remains a cornerstone of client and business relationships. Yet,...more

DRI

Unlocking Success: A Guide for Lawyers to Secure Referrals

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Building a thriving practice often hinges on one crucial factor: referrals. Referrals not only bring in new clients but also serve as a testament to your credibility and expertise. Developing a robust referral network is a...more

Stotler Hayes Group, LLC

10 New Year Resolutions for Attorneys with ADHD in 2024: Realistic and Actionable Goals for the Year Ahead

Nearly one in five attorneys (20%) may suffer from Attention Deficit Hyperactivity Disorder (“ADHD”), compared to one in twenty (5%) of the general population.  In other words, attorneys are four times more likely to have...more

DRI

[Event] Law Firm Leaders and Managing Partners Conference - November 14th - 15th, Austin, TX

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Join the Law Practice Management Committee in Austin for a look at the new “Wild West” of issues facing law firm leaders in defense firms around the country. Law Firm Practice Management has entered a new frontier with...more

Hsu Untied (by Richard Hsu)

Hsu Untied interview with Jessica Rosenberg, Partner at Kasowitz Benson

An interview with Jessica Rosenberg, Partner at Kasowitz Benson by Richard Hsu...more

Seyfarth Shaw LLP

Update on the ChatGPT Case: Counsel Who Submitted Fake Cases Are Sanctioned

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We previously wrote about the widely-publicized Southern District of New York case involving lawyers who submitted papers citing non-existent cases generated by the artificial intelligence program ChatGPT, Mata v. Avianca,...more

Seyfarth Shaw LLP

Use of ChatGPT in Federal Litigation Holds Lessons for Lawyers and Non-Lawyers Everywhere

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You may have recently seen press reports about lawyers who filed and submitted papers to the federal district court for the Southern District of New York that included citations to cases and decisions that, as it turned out,...more

Robins Kaplan LLP

Raoul Shah: Keeping Humanity and Compassion Close

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For Raoul Shah, the decision to become a lawyer was always about helping people. His passion stems from validating victims’ experiences and helping them hold their wrongdoers accountable. ...more

Passle

CMO Series EP94 - Katie Munroe of Zuckerman Spaeder on Creating a Culture of Client Service Straight out of the Gate

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By shifting the business development mindset from asking for work to offering assistance with problem-solving, you will not only deepen relationships, but improve your likelihood of generating new business. Whether a new...more

Farrell Fritz, P.C.

Navigating Appearances Before Commercial Division Justice Timothy S. Driscoll: Tips for Young Lawyers and A Refresher for Seasoned...

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As any practitioner litigating a case before the Commercial Division knows, and as we have mentioned time and again on this blog, it is critical to know the Part Rules of the particular judge assigned to your case.  But...more

LawVision

Three Moves to Help Your Law Firm Thrive in 2023

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According to most economists, we’re not in a recession, at least right now. However, the only certainty appears to be uncertainty. How will law firms achieve growth in an unstable environment? We’ve reviewed two leading...more

Casetext

Casetext CEO speaks with Reuters about how ChatGPT could impact the legal profession

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Reuters reporter Karen Sloan sat down with Jake Heller, CEO and co-founder of Casetext, Andrew Perlman, Dean of Suffolk University Law, and Reuters legal columnist Jenna Green to discuss how ChatGPT could impact the practice...more

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