Nicholas Barrows of Trowers & Hamlins on Blending AI with Human Creativity to Drive Deeper Client Connections - Passle's CMO Series EP172
What Law Firm Clients Really Want: Relationships, Reputation, and Responsiveness - On Record PR
Redefining Value: What Today’s Legal Buyers Want - On Record PR
Gareth Osborne and John Riley on How to Build Seamless Client Experiences - Episode 10 Passle's CMO Series Digital Masterclass:
Podcast - The 3 Core Themes of Trial Law: Know Your Court
072: Prepare For Trump Executive Orders To Hit Your Law Firm
Brinsley Dresden and Geraint Lloyd-Taylor of Lewis Silkin on Leveraging Thought Leadership to Build Personal and Practice Brands - CMO Series Rainmakers Podcast
Innovation in Second Requests: Data is Your Greatest Asset
Hsu Untied interview with Brian Wheeler, Partner at Foley
The BIG mistake plaintiffs' firms often make when talking to their referral sources
William McLaughlin of McNees Wallace & Nurick on Driving BD Success Step-by-Step in Any Market - Passle's CMO Series Podcast EP163
Vetting a ghostwriter? Make sure they say they'll do this one thing.
The five ways that thought leadership is a talent magnet
CMO Series Digital Masterclass LIVE: Sophie Bowkett of Bird & Bird on Building Infrastructure at Scale and a Bold Market Presence
Amanda Schneider on How to Integrate Individual and Law Firm Brands Online - Passle's CMO Series Digital Masterclass
Ryan MacDougall Discusses Business Development in the Legal Industry
Alison Arjoon and Luke Ferrandino on Shaping a New Era of Collaboration with AI - Passle's CMO Series Live Podcast Special
Trial Advocacy in the Modern World
This Extraordinary Process Called "Trials"
Six ways to stay one step ahead of your competitors' content marketing/thought leadership efforts
The legal profession is stuck in the past. Most law firms still operate like they did fifty years ago. Senior lawyers assign tasks. Junior lawyers do the tasks. This is the old way....more
Last week, I had the opportunity to spend time with Cain Elliott, Chief Legal Futurist at Filevine. Our conversation was both inspiring and jarring. He walked into the room and asked a question that every law firm, lawyer,...more
The legal profession is standing at the edge of a radical transformation. Technology, shifting client expectations, new business models, and the accelerating pace of change are exposing a critical question: Will your law firm...more
Many law firms should consider hiring freelancers to perform this vital work on an outsourced basis instead of ignoring these projects. Most law firms can find freelancers online. Freelancers can help bridge the gap for many...more
Nearly 20 percent of lateral partner candidates neglect to provide a comprehensive list of their clients to their prospective firms, according to Decipher Investigative Intelligence research. This means that law firms that...more
If you know one thing about me, it’s that I love to talk about the state of the legal industry. We may love to joke about lawyers’ reluctance to change, but truthfully, the industry is no stranger to evolution. And as we...more
Fulton J. Sheen said, “Jealousy is the tribute mediocrity pays to genius.” While harsh, this observation rings particularly true in competitive workplace environments, where success often breeds resentment among colleagues....more
Your business has a culture whether it is conscious or not. My firm has a defined culture we call the JW Way. It is a mission statement consisting of twenty-seven fundamentals that the owners and employees strive to live by...more
Asking for help in business (and in life) is a sign of strength. It demonstrates confidence, leadership, and a commitment to teamwork. It is also a selfless act. I have learned this in over 45 years as a business leader. ...more
Management is about execution. More specifically, management is about executing the visions of your company’s leadership. Managers work in the present while leaders work in the future. Managers of people need to focus on how...more
Groups frequently make decisions. Even not making a decision is making a decision. Many decisions are minor, while others have major consequences. And all of us make decisions all the time. This fundamental covers the...more
Acceptance is hard. At times it is easier, but it is always a process. Frequently it revolves around a change. And we all have varying degrees of change tolerance. Our recent move tested both the ability to manage change...more
What are you doing right now? Are you focusing on reading these words, or do you have an eye on your email, texts, social media, or maybe all of them? Or are you on the phone? We all think we can do this and do it well, but...more
You’ve heard the expression “wearing multiple hats”? It means, as an individual, we’re operating in two (or more) distinct, and often disparate, areas or functions. Attorneys do this on the daily. Because every attorney is...more
In the current landscape of heightened customer expectations and fierce industry competition, law firms find themselves needing to exceed traditional service delivery norms. The need to go above and beyond in meeting client...more
“Punching Above Your Weight” was one of the first sessions at the 2022 LMA Annual Conference. Talking about branding in the legal industry can often send you down the rabbit hole into a discussion about logos, taglines and...more
This year’s LMA Annual Conference theme was “Stretch Beyond, Together.” The Solo/Small Team SIG presented a pre-conference program that certainly fit the theme. Firms of all sizes participated in this full-day program,...more
In today’s competitive legal market, having a robust Client Experience (“CX”) program can be an important tool in the client retention and business development toolbox. The hybrid workplace may have thrown a wrench into your...more
In part 3 of our series, we touted the one word response of our Global LPM Summit speaker David Rueff, Chief Solutions Officer for Baker Donelson when he used the word strategic to describe legal project management. In part...more
In my last two blogs, I discussed how your legal department can productize services to become more efficient as well as shared some tips for how to determine the legal needs within your organization. Now that you know the...more
Many law departments are reactionary. Someone comes to legal with a “legal” question and they help that person. Although this makes a lot of sense, as legal is a support department, it makes it very difficult to thematically...more
Workload is up for 76.7 percent of corporate legal departments, according to Altman Weil’s 2020 Chief Legal Officer Survey. But that won’t necessarily correspond with additional work for law firms....more
False! In-house attorneys spent approximately 20 hours per week dedicated to the defense of class actions. This is a decrease of approximately two hours per week from 2017, but remains high considering companies reported that...more
Those of you who have been keeping your heads down for the last five to ten years hoping that the latest “fad” would go away should pay attention. As evidenced by the record number of attendees (well over half of which were...more
Within the legal ecosystem, two diametrically opposed paradigms for success contend. On one side are corporate law firms, where rising billable hours and billing rates drive revenue. On the other side are corporate legal...more