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Client Services Law Practice Management

Hsu Untied (by Richard Hsu)

Hsu Untied interview with Andy Bradley, Partner at Gunderson Dettmer

An interview with Andy Bradley, Partner at Gunderson Dettmer by Richard Hsu...more

Copo Strategies + Law Firm Editorial Service

Do this to prevent opposing counsel from using your thought leadership against your clients

There’s a ridiculously simple technique attorneys can employ to prevent opposing counsel from using their thought leadership in court papers against their clients. It’s not unusual for attorneys in certain legal practices...more

Jaburg Wilk

Stay Curious

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You may not think it, but it is good to be the dumbest person in the room. Knowing and acknowledging it to others lets you learn. This allows you an opportunity to learn what otherwise would be lost. The room may be full of...more

Passle

Jim Newell & Liz Lockett of Buchanan Ingersoll & Rooney on Cultivating Collaboration: Buchanan's Secrets to Success - Passle's CMO...

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Effective collaboration within a firm is built on a foundation of teamwork, communication, and trust. But how can a firm create and sustain this kind of culture? At Buchanan Ingersoll & Rooney, a leadership team led by a CEO...more

Jaburg Wilk

Sometimes Those Who Don’t Speak Have the Most To Say

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Each of us is a part of a group in relation to our work. You are a part of the company where you work. And you are probably part of smaller formal groups comprised of you and co-workers, as well as part of other...more

Copo Strategies + Law Firm Editorial Service

Thought leadership is a potent client service tool you didn't know you had

In this video, Wayne Pollock (Founder of Copo Strategies and the Law Firm Editorial Service) explains how thought leadership can be a client service tool that allows attorneys to answer their clients' questions and concerns...more

Husch Blackwell LLP

The Lost Art of Accomplishment Without Burnout

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I picked up Cal Newport’s latest book, Slow Productivity: The Lost Art of Accomplishment Without Burnout in the airport on my way to Yosemite. For someone who has spent a career making things better, faster, and cheaper, the...more

Copo Strategies + Law Firm Editorial Service

Take your relationships to another level by co-authoring thought leadership with clients and referral sources

In this video, Wayne Pollock (Founder of Copo Strategies and the Law Firm Editorial Service) explains how lawyers can take their relationships with their clients and referral sources to another level by co-authoring thought...more

Robson & Robson, P.C.

5 Tips For Writing Conflict Emails

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Attorney Edward Robson shares five tips for writing conflict emails. He says you should keep your emails in context [02:00], write your email as if it will be seen by a judge or jury [04:15], refrain from admitting fault in...more

LawVision

Mastering the Art of Client Communication on Law Firm Pricing

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A recent article on Law.com, Partners Confront ‘Deeply Uncomfortable’ Client Communications on Soaring Billing Rates, highlighted a growing trend in the legal industry: many firms are shifting away from personal...more

International Lawyers Network

Kindness in a Digital World: Building Positive Brands and Relationships

On average, a person engages in 145-200 interactions daily, both in-person and online. However, only 10-20% of these interactions are truly memorable. Among all these interactions, approximately 5-10% are negative, while...more

Passle

How Thought Leadership Determines Digital Success - Episode 3: Passle's CMO Series Digital Masterclass

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Welcome to Episode 3 of the CMO Series Digital Masterclass where we explore the best strategies from professional services marketers for building a world-class digital presence. Our latest research found that legal...more

Passle

Clinton Gary of CREDO Consulting on Collaborative Growth: A Guide for CMOs and Managing Partners - Passle's CMO Series Podcast...

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Effective law firm leadership hinges on collaboration across all functions. When lawyers, teams, and practices work together, it can be a game-changer for marketing and business development, driving the firm’s growth. In...more

Nancy Myrland - Myrland Marketing & Social...

The Art of The Follow-Up Question

Let’s talk about the important skill of asking the follow-up question. This is one of the most important skills you can develop. ...more

Copo Strategies + Law Firm Editorial Service

Six ways thought leadership can support your law firm’s strategic plan

Because of its versatility, thought leadership can play a pivotal role in helping law firms execute on their strategic plans. Many law firms have strategic plans that cover how their attorneys (and executives) want to grow...more

Good2bSocial

Google Analytics 4 for Law Firms

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Google Analytics is a powerful tool that provides valuable insights into your website’s performance. For law firms, this can be a game-changer. In this blog post, we’ll explore how to leverage Google Analytics 4 (GA4) to...more

LawVision

The Shape of Things to Come

LawVision on

Sales is now an established function at law firms, continuing to gain ground as more and more client-facing professionals come on board to help firms grow faster and smarter, acquire new clients, and build deeper...more

Morrison & Foerster LLP - MoFo+

Softbank Partnership Brings Rare Victory For Refugee In Japan

Morrison Foerster lawyers successfully helped a pro bono client secure refugee status in Japan. This outcome was the result of a partnership with SoftBank, which suggested in 2021 that the firm join its in-house lawyers in...more

Jaburg Wilk

Comparison Is the Thief of Joy

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If you compare your life with others, especially those you believe to be more successful or happier than you are, you will be unhappy in your life. Teddy Roosevelt said “Comparison is the thief of joy” more than a century ago...more

Jaburg Wilk

Be On Time, Every Time!

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Poor time management limits success more than people realize it does. The people you work for, whether bosses or clients, will notice if you show up late or miss a deadline. When you do, it reflects poorly on you and your...more

Nelson Mullins Riley & Scarborough LLP

[Webinar] Part 2: Don't Let the Jokers Drive You Batty! What We Can Learn from Batman about Maintaining Our Sanity (and Ethics) in...

All Nelson Mullins Alumni are invited to join Chris Osborn, Esq., and Michael Kahn for part two of our Ethics CLE Series focused on lawyers remaining ethical while practicing law. In part one, we explored the frustrations and...more

International Lawyers Network

Beyond Legal Advice: Understanding Your Clients for Better Service

In today’s ever-evolving legal landscape, maintaining strong client relationships is more crucial than ever. Clients expect not only legal expertise but also personalized service, empathy, and a deep understanding of their...more

McGlinchey Stafford

Staying Nimble and Embracing Values Are Essential for Mid-Size Law Firms’ Survival

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In the ever-evolving legal landscape, mid-size law firms find themselves at a critical juncture. Seismic shifts, accelerated by the pandemic, have reshaped the very fabric of our industry. Now, more than ever, agility,...more

Passle

Paul Askew of Withersworldwide on Why Legal Marketing Needs to Get Personal - Passle's CMO Series Podcast EP149

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Authentic, human-centred stories have long been a staple in B2C marketing, but they’re much less common in the world of professional services. As digital media rises, the fast-paced nature of the media landscape and...more

IR Global

Organisation and Time Management Strategies for Lawyers

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Organisation for lawyers can be tough. Still—no matter how competent you are—a cluttered, disorganised space can negatively affect how you practice law. Whether you’ve lost your desk under a chaotic pile of papers, you’re...more

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