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When Will the Billable Hour Die? Conversation with Law Firm Change Agent John Chisholm (Part One)

Changing the ways lawyers charge for their services and, equally important, the ways that clients pay for them, requires more than flipping a switch and sending out a different type of bill. ...more

5 Client Service Lessons for Law Firms from The Gap’s Head of Legal Operations

Recap of a recent LeftFoot podcast at the intersection of legal operations and client service....more

5 Ways to Write An Attorney Bio That Clients Will Remember

Good attorney bios articulate the strengths of your team, the differentiators of your firm, the reasons clients should hire you and what to expect once they do....more

5 Ways To Make Your Law Firm's Practice Descriptions Stand Out

Most practice descriptions are written to please the lawyers who approve them rather than the clients who need them. Here's how to make a difference....more

No, Lawyers, the Sky Isn’t Falling (Not If You’re Looking Up, Anyway)

The actual lesson for lawyers regarding J.P. Morgan's new COIN artificial intelligence contracting software....more

Writing Your Business Development Plan for the New Year? Aim for the Impossible...

Make everything you do stand out from the crowd, even it takes a lot more time and requires a lot more work....more

How to Keep Your Clients: 3 Valuable Lessons from the GC of UPS

Three valuable lessons in client acquisition and development from the general counsel of UPS, Norman Brothers....more

The Pitch Starts at Hello: 5 Ways to Make Sure Relationships Become New Business

Everyone is different and approaches business development in different ways, but if you keep the following five points in mind you will be both more successful at landing new mandates, and less susceptible to discouragement...more

5 Ways for Lawyers to Make the Most of Trade Conferences

Obvious? Not at all, if measured by the number of professional who follow these steps at conferences and other networking opportunities....more

3 Reasons Why Every Lawyer Should Study JD Supra's Readers' Choice Awards

JD Supra just published their inaugural Readers’ Choice awards, featuring top authors and top content across 26 categories. The accompanying report provides critical insight into who’s reading what – and in which industry –...more

7 Ways To Make In-House Lawyers Happy

Recap with takeaways of a recent LMA conference presentation featuring several in-house lawyers talking about what makes them happy clients....more

What I Learned About Content Marketing While Working at JD Supra

Five lessons I’ve learned about Content Marketing while shepherding the thoughts and insights of incredibly smart legal professionals (you) around the web....more

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