Latest Publications


Well Facilitated Meetings Yield Productive Results: Here's How...

A smart checklist of ideas to consider when planning your next facilitation with other professionals, clients, and even potential clients....more

Is 2018 the Year that Law Firms Close the Gap on Legal Operations?

Five years ago a group of visionary in-house counsel from large corporations starting meeting and sharing information informally with the goal of creating more effective and productive relationships with their outside law...more

The Definitive Guide for LinkedIn for Lawyers - Why It Is Time

A five-page guide to LinkedIn for lawyers - why it matters to business development, and why now, especially. Are you in?...more

Law Firm Leadership: Give Thanks to Clients While Creating Your Unique Distinction

This time of the year provides a great opportunity to reach out to your clients and contacts to thank them for working with you and for being a part of their organization....more

Law Firms That Are Leading the Way to Successful Legal Operations

Merry Neitlich looks at how two law firms - Baker McKenzie and Davis Wright Tremaine - are leading the way to improved legal operations....more

Legal Operations & the Future of Legal Service - The CLOC of Real Change Keeps Ticking...

It’s too late for your firm to be an "early adopter" of legal operations ... but your firm doesn’t have to be a “late adopter” or a "laggard" either....more

LinkedIn for Lawyers: Do I Have To?

Social media and content marketing are the new reality but excuses and resistance to change still abound....more

How One Corporate Legal Department Saw Success After Conducting a Client Feedback Program

What happened when a team of 35 in-house attorneys at a Fortune 500 company asked their internal clients how they were doing....more

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