Emotional Intelligence and Client Service with Rich Bracken - Market Leaders Podcast

The Market Leaders Podcast
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Join David Ackert as he interviews Rich Bracken, Director of Business Development at Fredrikson & Byron, in this episode of the Market Leaders Podcast.

Tune in to hear them discuss:

• What emotional intelligence actually means, and how understanding it builds resilience in the face of uncertainty

• How learned behaviors within law firms can impact cross-selling, and lead to overlooked client needs

• How to get over long-standing anxieties and identify See more +

Join David Ackert as he interviews Rich Bracken, Director of Business Development at Fredrikson & Byron, in this episode of the Market Leaders Podcast.

Tune in to hear them discuss:

• What emotional intelligence actually means, and how understanding it builds resilience in the face of uncertainty

• How learned behaviors within law firms can impact cross-selling, and lead to overlooked client needs

• How to get over long-standing anxieties and identify triggers that impact your mental health

• How remote work is changing and redefining opportunities for leadership See less -

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