FCPA Compliance Report: Kristy Grant-Hart on A 360° Review of the Future of Compliance
Compliance Tip of the Day: Embedded Compliance
A Blueprint for Efficient SRRs: Mastering Your Subject Rights Workflow
Law School Toolbox Podcast Episode 496: The Early BigLaw Recruiting Timeline (w/Sadie Jones)
Whistleblower Challenges and Employer Responses: One-on-One with Alex Barnard
Compliance Tip of the Day: Compliance By Design
Podcast - Parting Thoughts: Be a "Peddler of Common Sense"
Podcast - How to Use Humor and Anger Effectively in the Courtroom
Podcast - At Trial, Less Is More
Enhancing Workplace Feedback: Lessons From Harry Potter — Hiring to Firing Podcast
Podcast - Voice and Delivery
Podcast - Crafting Winning Strategies: Theories and Themes in Trials
Podcast - Borrowing and the Art of Trial Advocacy
This Extraordinary Process Called "Trials"
Taking the Pulse, A Health Care and Life Sciences Video Podcast | Episode 209: North Carolina’s Life Sciences Industry with Laura Gunter of NCLifeSci
Due Diligence in AI: 3 things you need to survive AI scrutiny
#WorkforceWednesday®: New DOL Guidance - ERISA Plan Cybersecurity Update - Employment Law This Week®
Meeting the Needs of General Counsel: Beyond the Basics of Legal Advice - On Record PR
Studying the Global Legal Market to Keep Businesses Ahead of the Curve: On Record PR
PODCAST: Williams Mullen's Gavels & Gowns - Title IX Regulations - Changes on the Horizon
In the grind of the day-to-day, it can sometimes be easy to forget who is at the center of everything we do – our clients. I’d like to offer you two contrasting stories that serve as a reminder of putting clients first (which...more
In today’s competitive legal market, simply knowing people isn’t enough. I often hear from clients, “She’ll definitely call me if she ever has a legal need” or “I play golf with him every week; he’ll certainly call me if he...more
Many things go without saying. But the fact that attorneys wear many hats—especially those working as in-house counsel—shouldn’t be one of them. These professionals must not only appear Janus-like in their ability to...more
Join our panel of distinguished attorneys from across the globe to explore how attorney-client privileged communications and work product protections are defined and applied across jurisdictions. Panelists from the United...more
The Supreme Court was seemingly set to decide whether and when a party can assert attorney-client privilege protection over communications containing both legal and non-legal advice, but SCOTUS recently decided to bypass the...more
Take a quick look in my garage and you will see boxes filled with tools. At first glance, many of them appear to be doubles of the same tool. You may ask, ‘why so many of the same tools?’ I would answer, ‘take a closer...more
Clients look to their legal counsel for guidance and advice. The best attorneys track developments, identify patterns, and start conversations with clients before their clients know they need advice. This is the foundation...more
Studies in the legal market consistently show that most client team “programs” are not doing well and that many firms do not even have a focus on key clients. Here are some quick bullet points to… Originally published...more
I felt compelled to write this blog about keeping in touch. I am amazed at how many people who have been laid off or furloughed who have reached out to our team over the past few months. To me, this is similar to reaching out...more
As we edge towards the end of the third quarter of 2020 and a great deal of uncertainty still remains, the one conversation I’m having over and over again with lawyers is around how to keep current clients happy and bring in...more
In this episode of On Record PR, we go on record with Lizzy McLellan, business of law editor at ALM media. This episode was recorded May 29 during the COVID-19 pandemic. Gina and Lizzy will talk about how the outbreak has...more
To their dismay, lawyers working through the early months of the coronavirus pandemic discovered a pressing need for a skill few possessed: the ability to effectively advocate in cyberspace. The world of webcam and screen...more
JW Way Fundamental #5: Listen Fully. "Listening is more than simply not speaking. Give others your undivided attention. Set aside your own judgments and preconceived notions. Listen with focus. Most importantly, listen to...more
You probably saw the title and thought “what is he writing about?” It could about the great Talking Heads song of the same name, but it’s not. It’s about living in circumstances that changed on a dime forcing most to work...more
I’m a new leader in my organization. It’s true that I’ve been in a leadership role for a number of years, and held leadership positions in other organizations, but when my dad (our former Executive Director) stepped down in...more
Wondering why you haven’t received any updates on the progress of your client’s Madrid Protocol application designating Canada? After reading that question, are you wondering what on earth a Madrid Protocol application is?...more
If you filed a Madrid application on behalf of your client, and designated Canada, you should have received a “Courtesy Letter” from the Canadian Intellectual Property Office (CIPO) advising you as follows...more
JW Way Fundamental #16: Don't be a jerk - always take the high road. "Maintain professionalism at all times. Keep emotions under control. Advocating forcefully for the interests of our clients does not require bullying,...more
In communications with other plan providers, clients, and potential clients, you have to be clear. There isn’t much room for miscommunication. When dealing with clients, miscommunications can lead plan sponsors to some huge...more
JW Way Fundamental #9: Leave your ego at the door . "At all times, stay focused on serving the needs of our client and our firm, rather than on serving your ego. Remember – it’s about the client and our firm, not you!" ...more
JW Way Fundamental #18: Speak constructively. "Address issues in a candid, direct, kind and respectful manner with those involved or affected. Be courageous enough to say what you believe should be said. Ask questions,...more
JW Way Fundamental #4: Walk in your client’s shoes. See the world from their perspective. Empathize by understanding their fears and concerns and showing you care. Ask, “If I were in their shoes, what would I want to know and...more
JW Way Fundamental #26: Show heartfelt appreciation "Recognize positive contributions of others. Regularly extend meaningful acknowledgment and appreciation. Give sincere, authentic praise."...more
JW Way Fundamental #6: Be passionate about the client experience - "Make each client interaction memorable for its warmth, thoughtfulness, and helpfulness. Create wow experiences, Be obsessive about response time and...more
JW Way Fundamental #11: Demonstrate Respect "Treat others with courtesy and dignity. Show respect by listening fully and actively, paying attention to your words and attitude. Give your undivided attention without...more