Gareth Osborne and John Riley on How to Build Seamless Client Experiences - Episode 10 Passle's CMO Series Digital Masterclass:
Podcast Episode 174: Timeline of an Accomplished Law Firm Senior Marketer: From Coordinator to CMO (1989-today)
LISI's All the Things Podcast | One More Thing with Matt Parfitt, President @ Cirrom
Paula Zirinsky of Structura Strategy Group on clients, romance, and where law firms can up their engagement game - Passle's CMO Series Podcast
Angela Quinn of Husch Blackwell on aligning your firm around the client experience - Passle CMO Series Podcast
What Lawyers Need to Know About Cybersecurity | Dennis Van Metre | Texas Appellate Law Podcast
Internal Investigations in the Asia-Pacific Region
[LEGAL MARKETING MOMENTS] What Do You Need To Know About The Term Metaverse?
Law Firm ILN-telligence Podcast | Episode 21: Carl Grassi, McDonald Hopkins LLC | United States
Law Firm ILN-telligence Podcast | Episode 20: Andreas Kaeser, wehinger kaelin ferrari ag | Switzerland
Sitting with the C-Suite: How to Determine Where to Put Your Business's Capital Investments
Law Firm ILN-telligence Podcast | Episode 12: Marie Macdonald | Miller Samuel Hill Brown | Glasgow, Scotland
Law Firm ILN-telligence Podcast | Episode 11: Bruce Feuchter | Stradling Yocca Carlson & Rauth | California, US
Client Confidentiality in the Age of Coronavirus [More with McGlinchey Ep. 2]
[EP. 45] Are Lawyers Creating Coronavirus Content The Wrong Way?
Law Firm ILN-telligence Podcast | Episode 4: Attilio Ferrari | FPB Legal, Milan, Italy
Digital Issues for Individuals Working at Home (Digital Planning Podcast)
[EP. 44] Should Lawyers Be Selling Services During This Coronavirus COVID-19 Crisis?
Law Firm ILN-telligence Podcast | Episode 1: Pal Jalsovszky, Jalsovszky Law Firm | Budapest, Hungary
Let’s face it: in today’s market, being an excellent lawyer isn’t enough. Your clients aren’t just seeking legal acumen – they’re craving an experience that makes them feel understood, valued, and supported throughout their...more
TransPerfect Legal's Antitrust Practice Group hosted its fifth annual Antitrust Clearance and Merger Enforcement Conference in 2024. The panel featured key insights from Katherine Reilly, Senior Lead Counsel at Vistra Corp.;...more
In today’s competitive legal market, simply knowing people isn’t enough. I often hear from clients, “She’ll definitely call me if she ever has a legal need” or “I play golf with him every week; he’ll certainly call me if he...more
Brevity in communications is a fundamental skill that enhances clarity and impact. It is expressing ideas concisely without sacrificing meaning or depth. By using precise language and avoiding unnecessary words, brevity...more
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We recently held the ILN’s Annual Conference in Rio de Janeiro, and as part of the business sessions, our host firm, KLA Advogados, invited one of their clients to speak about “Client Centricity in Practice.” It was an...more
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A legal client's experience is defined by conversations between individuals, one-to one-emails and all the small micro-interactions that happen every day between that client and their law firm. This creates an unenviable...more
We live in a world of entrenched people and positions. Right now, you may be thinking of politics and similar high-level issues, but I am not. I’m considering this on a day-to-day level in relation to your work and personal...more
Delivering outstanding advice to your client or customer is what you should strive for. My firm has defined its culture and “Deliver Outstanding Legal Advice” is fundamental #1 of the JW Way. Without this, nothing else we do...more
“I just can’t do one more online meeting” “You can’t get business that way.” “My clients need me more.” Have you ever said, or thought, any of these things about a virtual event or while involved in a conference...more
(2 min, 48 sec) We're going to talk about a term today that you are going to start hearing often. Additional episodes and direct links to subscribe on Apple, Google, and Spotify can be found right here:...more
If you have zoom fatigue, raise your hand. My guess is that everyone has their hand raised. I know I do. Everyone is fed up with taking meetings on their screens, and so when something is voluntary, you’re going to opt out...more
As a lawyer, in addition to the network of clients and potential clients that you’ve built, you’ve also built a network of referral sources. This may be formal or informal (or more likely, both). One of the most overlooked...more
I’ll tell you a secret – the pandemic may not be over, but you can still be networking. Even when networking is primarily done in a virtual way, the substance of it has not changed; only the platform. So what does that...more
Whether it’s COVID-19 or another current pressing issue that provides a firm’s lawyers with an opportunity to reach out to clients, be mindful to differentiate your firm from others who are delivering similar messaging. We...more
Carl Grassi is a partner with and former chairman of McDonald Hopkins, a top-notch law firm with strategic offices throughout the US and a member of the International Lawyers Network. In this episode, Lindsay and Carl dig...more
Bruce Feuchter is a partner with Stradling Yocca Carlson & Rauth, a Southern California law firm and member of the International Lawyers Network. In this episode, Lindsay and Bruce chat about the challenges of business...more
It’ 2020. Many of us had grand plans for the way that our business development and relationship building was going to go this year. We were going to spend the year connecting, deepening our engagement, forging new contacts! ...more
These days, it seems that everyone is looking for a quick fix to everything. How do I get clients fast? How can I do business development without being directly involved myself? How can I skip ahead to the final steps? ...more