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Firm Leadership Client Services Best Practices

Follow this channel for insights and perspectives by law firm leadership on all manner of activities that facilitate the successful business of law. Marketing, business development, client... more +
Follow this channel for insights and perspectives by law firm leadership on all manner of activities that facilitate the successful business of law. Marketing, business development, client service, and more. A JD Supra editorial program. less -
International Lawyers Network

The Good and the Ugly: Lessons in Putting Clients First

In the grind of the day-to-day, it can sometimes be easy to forget who is at the center of everything we do – our clients. I’d like to offer you two contrasting stories that serve as a reminder of putting clients first (which...more

Jaburg Wilk

Make Hard Decisions to Improve Your Business by Letting Go of That Which is Not Serving You

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At the start of a new calendar or fiscal year, business leaders and professionals face a critical opportunity to evaluate which practices, policies, and procedures drive value for their organizations. This is important to...more

Omnizant

Last Minute Holiday Greetings for Law Firms

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The holidays are almost here—but there’s still time to share a message of good cheer with your audience! Here are some best practices—and some pre-written messages—in case your workshop is running a bit behind schedule this...more

ClientsFirst Consulting

Strategic Marketing Insights for Small- and Mid-Size Law Firms: Highlights from Our Latest Webinar

In the competitive landscape of the legal sector, the right marketing strategies can set a firm apart. For small- and mid-size law firms, with less resources and budget, this differentiation is crucial. With ever-evolving...more

Sands Anderson PC

Statistics on Virginia’s Discipline of Lawyers (Fiscal Year 2021)

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Reporting from the Virginia State Bar’s Office of Bar Counsel indicates general consistency in the overall number of complaints made against lawyers and the corresponding levels of discipline....more

LawVision

Why Your Firm Needs a Sector-Based Strategy—and How to Build One

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There may be challenges along the way, but for law firm leaders that successfully organize by sector, opportunity awaits.      The general counsel of a major U.S. health care provider summed up the fundamental...more

Jaburg Wilk

Be the Change

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JW Way Fundamental #19: Lead by Example  "The best way to influence others and maintain our culture is by one’s own examples. Walk the talk. Don’t ask others to do what you won’t or can’t. Take responsibility to consistently...more

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