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Legal Internet Solutions Inc.

What is Client Journey Mapping and Why is it Crucial for Law Firms?

Legal Internet Solutions Inc. on

It should go without saying that understanding your client’s experience with your firm is critical to understanding how to continue impressing this client as well as future clients. (Or to understand what needs to be fixed.)...more

Jaburg Wilk

Communication Is Hard; Work to Improve How You Communicate Constructive Feedback

Jaburg Wilk on

Many people sugarcoat what they say to save another’s feelings. I think this is because most people shy away from potentially confrontational conversations or don’t know how to effectively communicate something negative or...more

Butler Snow LLP

Taking Control of Your Practice by Setting Boundaries | Kiele Linroth Pace | Texas Appellate Law Podcast

Butler Snow LLP on

This episode of the Texas Appellate Law Podcast is a deep dive into the subtle art of setting boundaries in the legal profession. Join Todd Smith and Jody Sanders as they visit with mindset mastery coach and experienced...more

Mintz

Staying Connected in the Busiest of Times

Mintz on

Adam Grant has published many good reads and I was reminded of his earlier work today ("Give and Take: Why Helping Others Drives Our Success"). So many lawyers across the legal industry are incredibly busy now and struggling...more

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