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Improve Client Service Through Emotional Intelligence? Yes! Here's How...

Client service is often overlooked as one of the most critical pieces of success for professional services firms, most notably law firms. Rich Bracken explains. ...more

8 Key Law Firm Strategy Takeaways from the #LMA19 National Conference

Rich Bracken offers key takeaways for legal marketing and BD professionals in his recap of the recent LMA National conference in Atlanta....more

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