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Why ChatGPT is the Wrong Route for Content Creation

Rich Bracken with a perspective on the importance of humanity and storytelling in content creation....more

Your Most Overlooked Profitable Resource? The Intrapreneurs

Good business sense: Rich Bracken and Megan Galloway dive into the most compelling reasons to support team members who find purpose in innovation. ...more

Improve Client Service Through Emotional Intelligence? Yes! Here's How...

Client service is often overlooked as one of the most critical pieces of success for professional services firms, most notably law firms. Rich Bracken explains. ...more

How to Leverage Emotional Intelligence for Daily Success

Rich Bracken describes five easy, daily habits for resilience and emotional intelligence....more

Video Killed the Radio Star - Now it Needs to Kill the Law Firm Client Alert

Modernizing the client alert process is a great opportunity for a law firm to use technology to create a competitive advantage and differentiate itself from competitors....more

Enhancing Client Service Through Communication & Character - The CoachIN Podcast with Edward Bender, SCHA [Video]

Listen to Rich Bracken in this CLIENTSpeak conversation with Edward Bender, General Counsel & Executive Director of Regulatory Affairs with the South Carolina Hospital Association. Edward, a former attorney at a South...more

8 Key Law Firm Strategy Takeaways from the #LMA19 National Conference

Rich Bracken offers key takeaways for legal marketing and BD professionals in his recap of the recent LMA National conference in Atlanta....more

Maximize Your Speaking Engagement For Revenue Generation – The CoachIN Podcast by Society 54 [Audio]

Developing new business seems awfully daunting for a lot of professional services firms and members. So, I want you to imagine this scenario: You are given a room full of 20, 50, 100 prospects. People who are truly...more

Sales and Law Firms: It's Time to Embrace the 'S' Word

Rich Bracken with a perspective on how we're already selling every day, but it is time to take sales in legal seriously. Here's how and why....more

5 Effective LinkedIn Activities You Need to Do Today

LinkedIn should be a regular BD habit for you. From Rich Bracken, here are five easy ways to make the habit successful....more

The Sustainable 2019 Resolution for Lawyers: Be Better Than The Competition

Rich Bracken offers a few old school tactics and mindsets that lawyers must implement to stand out from the competition in the new year....more

5 Ways Law Firm BD Leaders Can Leverage Reader Data to Support Practice Growth

Rich Bracken with a perspective on the BD power of reader data and which questions you should be answering as you dive into your reports....more

The Sustainable 2018 Resolution for Lawyers: Better Business Development

How to implement and sustain business development planning, all year long....more

5 Ways That MARCOMM Can Help Law Firm Business Development

Rich Bracken on the ways data can drive collaboration at the intersection of law firms marketing communications and BD....more

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