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Client Services Law Firm Ownership

Passle

Clinton Gary of CREDO Consulting on Collaborative Growth: A Guide for CMOs and Managing Partners - Passle's CMO Series Podcast...

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Effective law firm leadership hinges on collaboration across all functions. When lawyers, teams, and practices work together, it can be a game-changer for marketing and business development, driving the firm’s growth. In...more

Jaburg Wilk

Communication Is Hard; Work to Improve How You Communicate Constructive Feedback

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Many people sugarcoat what they say to save another’s feelings. I think this is because most people shy away from potentially confrontational conversations or don’t know how to effectively communicate something negative or...more

LawVision

After 35 Years, Now What’s Next for Law Firms?

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By Co-Founding Principals Susan Raridon Lambreth and Joseph Altonji Co-author Susan Raridon Lambreth wrote an article for the American Bar Association Journal (ABA Journal) in 1989 about the future of law firms over the next...more

McGlinchey Stafford

Podcast: #WhyMcGlinchey? Lateral to Leadership with Mag Bickford [More with McGlinchey, Ep. 64]

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After joining McGlinchey in 2016, Mag Bickford has risen to firm leadership, serving on the executive Policy Committee, leading the Labor and Employment practice group, and managing the firm’s largest office in New Orleans....more

Firesign | Enlightened Legal Marketing

How GCs Will Choose Law Firms in 2024

It’s not your imagination: Legal business development in 2024 is harder. In a January survey by BTI Consulting, 53 percent of lawyers and law firm leaders said business development would get harder this year. And it’s...more

DRI

Unlocking Success: A Guide for Lawyers to Secure Referrals

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Building a thriving practice often hinges on one crucial factor: referrals. Referrals not only bring in new clients but also serve as a testament to your credibility and expertise. Developing a robust referral network is a...more

ClientsFirst Consulting

12 Days of CRM: Day 12 - How Pipelines Can Help Law Firms Grow

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On the 12th day of CRM Chris “Kringle” Fritsch explained to me, how law firms can use pipelines successfully! ​​ Outside of legal, we are seeing many professional service firms wanting to implement business development...more

Firesign | Enlightened Legal Marketing

How Small Businesses Hire Lawyers, Part 1: Before The Legal Need

From startups to multigenerational enterprises, there’s considerable opportunity for lawyers to serve small businesses – but little attention given to the demographic. Much of the legal press is concentrated on the...more

Passle

CMO Series REPRESENTS - Flipping the Script on DEI: Courtney Carter of Jenner & Block on Developing Talent and Shaping Client...

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Diversity Equity and Inclusion are top of the agenda for many law firms, but there's no silver bullet to effectively implementing programs and strategies that drive meaningful change. Today on CMO Series REPRESENTS, Yasmin...more

ClientsFirst Consulting

Strategic Marketing Insights for Small- and Mid-Size Law Firms: Highlights from Our Latest Webinar

In the competitive landscape of the legal sector, the right marketing strategies can set a firm apart. For small- and mid-size law firms, with less resources and budget, this differentiation is crucial. With ever-evolving...more

Butler Snow LLP

Taking Control of Your Practice by Setting Boundaries | Kiele Linroth Pace | Texas Appellate Law Podcast

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This episode of the Texas Appellate Law Podcast is a deep dive into the subtle art of setting boundaries in the legal profession. Join Todd Smith and Jody Sanders as they visit with mindset mastery coach and experienced...more

Troutman Pepper

Don't Forget Alumni Engagement When Merging Law Firms

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The complexities of law firm mergers are vast. Efforts to integrate clients, systems, spaces and cultures under tight time restraints is an immense undertaking that affects populations across both firms — including the alumni...more

Troutman Pepper

How Firms Can Use Feedback to Create an Internal Service Culture

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Law firms are increasingly implementing formal processes to gather feedback on the client experience. But when it comes to the internal client experience—the service that attorneys and employees receive from a firm’s business...more

LawVision

Law Firm Merger Business Case Development: The ‘Script’ is Evolving with the Times

LawVision on

Something interesting is happening in the world of law firm merger matchmaking and due diligence. Specifically, the order of importance for the key components of the vitally important compelling business case is shifting for...more

Troutman Pepper

Keeping Yourself Accountable to Client Feedback

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One of the many benefits of receiving client feedback is that it is often candid. Clients are not shy about stating what they want or need and what can be improved. This gives attorneys a great roadmap for client development....more

Troutman Pepper

How (and When) to Ask Clients for Feedback

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Direct feedback from your client is the best way to understand what your client values and needs. And acting on that feedback is the clearest way to improve relationships and inform client development strategies. I have...more

U.S. Legal Support

Three important ways legal organizations can rein in third-and fourth-party cybersecurity risk.  

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Clearly, there’s a good reason that Chief Legal Officers (CLO) rank cybersecurity and data privacy among the top three issues most important to their business. Extending those security concerns to third and fourth parties is...more

Hinshaw & Culbertson - Lawyers' Lawyer...

Sharing Fees Between Lawyers – Lawyers' Lawyer Newsletter - Do it Right or Pay the Price

The recent case of Edelson, P.C. v. Girardi, et al.[i] shows what can happen when a fee-sharing agreement goes bad. Edelson, P.C. claims that it acted as Illinois local co-counsel for California law firm Girardi Keese under...more

Good2bSocial

How to Use Legal Blogging for Client Retention and Loyalty

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Acquiring new clients is so important to law firms that it can be easy to overlook those they already have! The fact is that most firms already have a base of people that are engaged with their business and interested in...more

Leopard Solutions

Which Law Firms Are the Healthiest Today?

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There are many established legal industry rankings that seek to evaluate law firms against their peers in a variety of categories, with financial performance being the top-ranked metric.   Some of them fall flat in terms...more

Nextpoint, Inc.

Boutique Law Firm Case Study: Cost Predictability in Ediscovery

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Palmersheim & Mathew LLP was founded in 2018 by award-winning attorneys with proven expertise in handling complex business disputes. We sat down to speak with founding partner Anand Mathew in their Chicago office. ...more

Legal Internet Solutions Inc.

News + Views + To Do’s Episode 3: Patrick Fuller

May 17, 2021 | News + Views + To Do's Interview Robyn: Hi everyone and welcome to LISI’s News + Views + To Do’s where we talk with legal industry professionals about what’s going on in their world, how they see our industry...more

Firesign | Enlightened Legal Marketing

Was It A Good Year? How Do You Know?

A vast majority of small law firms – 88 percent – describe themselves as successful or very successful, according to Thomson Reuters’ new State of U.S. Small Law Firms Report. But how exactly do small law firms (those of 1...more

Bradley Arant Boult Cummings LLP

Five Law Firm Interviewing Tips for 3Ls (or Any Lawyer)

I have worked at two law firms and participated in dozens of interviews at both with associate candidates. Whether you are interviewing in person or remotely, there are questions for which you should always be prepared. In...more

Mintz

Staying Connected in the Busiest of Times

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Adam Grant has published many good reads and I was reminded of his earlier work today ("Give and Take: Why Helping Others Drives Our Success"). So many lawyers across the legal industry are incredibly busy now and struggling...more

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