Susan Kostal

JD Supra Perspectives

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The Care and Feeding of a New Kind of Customer: Working with Legal Departments of the Future [Q&A]

Q&A with NetApp's Connie Brenton and Emily Teuben on how legal departments of the future need to respond to and serve a new type of client....more

10/7/2019 / Business of Law , Corporate Counsel , Firm Leadership , Innovation , Inside Story , Law Firm Partners , Legal Operations , LMAMKT , Marketing Perspectives , Young Lawyers

Duly Noted: What In-House Attorneys Want From Outside Counsel

Voice of the client. Notes from the 5th annual In-House Summit, a GC panel hosted in Palo Alto, California, by the LMA Silicon valley City Group....more

6/1/2017 / Business of Law , Client Retention , Client Services , Corporate Counsel , Firm Leadership , In-House Perspective , Innovation , LMAMKT , Marketing Perspectives , Popular

What Do In-House Counsel Really Want? It’s Not Rocket Science

Other than merely gods that control your life and book of business, in-house counsel are people. When you put your mind to it, it’s not that hard to figure out what they want....more

1/12/2017 / Business Development , Content Strategy , Corporate Counsel , Firm Leadership , LMAMKT , Professional Development , Young Lawyers

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