Compliance Services Colorado, Inc. (CSC) and Colorado Compliance Services, LLC (CCS) (collectively, the parties) recently entered into an Assurance of Discontinuance (AOD) with Colorado Attorney General (AG) Phil Weiser to...more
On April 16, Illinois Attorney General Kwame Raoul announced a $12 million settlement through a consent decree with Direct Energy Services LLC (Direct Energy). Direct Energy is an alternative retail electric supplier (ARES)...more
In mid-April, Rhode Island Attorney General (AG) Peter F. Neronha announced a settlement with A.R. Building Company, Inc. (ARBC), a national real estate management and development business with properties throughout Rhode...more
4/29/2025
/ Affordable Housing ,
Application Fees ,
Enforcement Actions ,
Landlords ,
Real Estate Market ,
Real Estate Professionals ,
Rental Property ,
Rhode Island ,
Settlement Agreements ,
State Attorneys General ,
Statutory Violations ,
Tenants ,
Unfair or Deceptive Trade Practices
State attorneys general across the U.S. took bold steps in 2024 to address unlawful activities by corporations in several areas, including privacy and data security, financial transparency, children’s internet safety, and...more
4/15/2025
/ Artificial Intelligence ,
Big Tech ,
Biometric Information ,
Data Privacy ,
Data Security ,
Enforcement Actions ,
Enforcement Priorities ,
Financial Services Industry ,
Online Safety for Children ,
Plastics ,
Popular ,
Privacy Laws ,
Recycling ,
Settlement Agreements ,
State Attorneys General ,
Unfair or Deceptive Trade Practices
On March 21, Florida Attorney General (AG) James Uthmeier’s Consumer Protection Division announced the resolution of ongoing litigation against a network of moving brokerage companies accused of misleading consumers. These...more
4/4/2025
/ Damages ,
Enforcement Actions ,
False Advertising ,
Fraud ,
Hidden Fees ,
Misleading Impressions ,
Misrepresentation ,
Moving Companies ,
Settlement ,
State Attorneys General ,
Unfair or Deceptive Trade Practices
Last month, Arizona Attorney General (AG) Kris Mayes announced a lawsuit alleging that CBR Systems, Inc. (CBR), one of the nation’s largest cord blood banking companies, engaged in deceptive and unfair practices....more
New York Attorney General (AG) Letitia James recently announced her support for legislation that would significantly broaden the state’s consumer protection statute to prohibit not just deceptive acts, but also unfair and...more
Alaska’s Department of Law’s Consumer Protection Unit recently announced it obtained a Superior Court order issuing a $250,000 civil penalty against B. Merry Studio, which the state alleged to have marketed products as being...more
3/28/2025
/ Alaska ,
Civil Monetary Penalty ,
Country of Origin ,
Enforcement Actions ,
False Advertising ,
Goods or Services ,
Labeling ,
Manufacturers ,
Marketing ,
Misleading Impressions ,
Popular ,
Product Labels ,
State Attorneys General ,
Unfair or Deceptive Trade Practices
On March 7, Arizona Attorney General (AG) Kristin Mayes filed a novel lawsuit alleging consumer fraud and racketeering against numerous entities, individuals, and even law firms and title companies involved in the residential...more
3/27/2025
/ Consumer Bankruptcy ,
Consumer Fraud ,
Enforcement Actions ,
Financial Services Industry ,
Foreclosure ,
Fraud ,
Homeowners ,
Mortgages ,
Professional Misconduct ,
Purchase Agreement ,
Racketeering ,
Residential Real Estate Contracts ,
State Attorneys General ,
Title Companies ,
Underwater Homeowners ,
Unfair or Deceptive Trade Practices
Indiana Attorney General (AG) Todd Rokita recently partnered with the Indiana Gaming Commission to alert consumers about advertisements for illegal gambling....more
3/25/2025
/ Advertising ,
Casinos ,
Enforcement Actions ,
False Advertising ,
Gambling ,
Online Advertisements ,
Online Gaming ,
Regulatory Requirements ,
Sports Betting ,
State Attorneys General ,
Unfair or Deceptive Trade Practices
The Washington State Attorney General’s (AG) Office filed a lawsuit against Renton Collections Inc., accusing the company of violating Washington’s Collection Agency Act by failing to include certain disclosures in their...more
Recent actions by the Pennsylvania and Iowa state attorneys general (AG) suggest increasing regulatory scrutiny of bitcoin transaction machines (BTMs) in connection with the role they allegedly play in facilitating scams. In...more
Massachusetts Attorney General (AG) Andrea Joy Campbell announced Massachusetts’ new consumer protection regulations prohibiting “junk fees” and providing consumers with greater transparency regarding trial and subscription...more
3/11/2025
/ Auto-Renewal ,
Disclosure Requirements ,
Fees ,
Hidden Fees ,
Marketing ,
New Regulations ,
Regulatory Requirements ,
State Attorneys General ,
Subscription Services ,
Transparency ,
Unfair or Deceptive Trade Practices
The New York Attorney General’s (AG) Office announced a $16.75 million settlement with DoorDash, the prominent delivery platform. The settlement relates to claims that DoorDash misled both consumers and delivery workers...more
Given the future uncertainty of the Consumer Financial Protection Bureau’s (CFPB) efforts to regulate bank overdraft fees, New York’s Department of Financial Services (DFS) has stepped in to fill a perceived gap. The DFS...more
2/7/2025
/ Banks ,
Consumer Financial Products ,
Consumer Financial Protection Bureau (CFPB) ,
Financial Institutions ,
Financial Services Industry ,
New York ,
NYDFS ,
Overdraft Fees ,
Proposed Rules ,
Regulatory Agenda ,
Unfair or Deceptive Trade Practices
Washington Attorney General (AG) Nick Brown secured a $3.75 million settlement with Puppyland, known for selling purebred and mixed breed puppies, over unlawful advertising and sales practices. The settlement resolves a...more
Missouri’s attorney general (AG) announced on X.com (formerly Twitter) that he is “issuing a rule requiring Big Tech to guarantee algorithmic choice for social media users.” [X.com post (January 17, 2025, roughly 3:35 p.m....more
In this episode, Brooke Conkle and Chris Capurso from Troutman Pepper Locke’s Consumer Financial Services Practice Group are joined by Chris Carlson, a partner in the Regulatory Investigations Strategy and Enforcement...more
On December 17, 2024, the Federal Trade Commission (FTC) and Illinois Attorney General (AG) Kwame Raoul settled their lawsuit against Grubhub for $140 million (Grubhub will only have to pay $25 million, with the balance...more
1/3/2025
/ Enforcement Actions ,
Federal Trade Commission (FTC) ,
Fines ,
FTC Act ,
Gift-Cards ,
GrubHub ,
Hidden Fees ,
On-Demand Services ,
Penalties ,
Restaurant Industry ,
Section 5 ,
Settlement ,
Subscription Services ,
Unfair or Deceptive Trade Practices
On Sept. 18, Texas Attorney General Ken Paxton announced a settlement with healthcare technology company Pieces Technology pursuant to the Texas Deceptive Trade Practices-Consumer Protection Act.
Originally published in...more
In a significant enforcement action, the Federal Trade Commission (FTC) and the Illinois Attorney General have reached a $20 million settlement with Leader Automotive Group and its Canadian parent company, AutoCanada, over...more
12/23/2024
/ Car Dealerships ,
CARS Rule ,
Consumer Fraud ,
Enforcement Actions ,
False Advertising ,
Federal Trade Commission (FTC) ,
FTC Act ,
Online Reviews ,
Section 5 ,
Settlement ,
Statutory Violations ,
Unfair or Deceptive Trade Practices ,
Used Car Rule
In the eighth episode of our special 12 Days of Regulatory Insights podcast series, Chris Carlson, a member of Troutman Pepper's State AG practice, is joined by Lauren Fincher, chair of Locke Lord's Administrative and...more
In the third episode of our special 12 Days of Regulatory Insights podcast series, Chris Carlson is joined by Barry Boise, a seasoned partner in Troutman Pepper’s Health Sciences Litigation practice group, to explore the...more
The Colorado Attorney General’s (AG) Office recently entered into a settlement agreement with Bee’s Knees Enterprises, LLC, dba Bee’s Knees CBDs, addressing allegations of violations of the Colorado Consumer Protection Act...more
12/2/2024
/ Agribusiness ,
Civil Monetary Penalty ,
Enforcement Actions ,
False Advertising ,
Hemp ,
Hemp Related Businesses ,
Misrepresentation ,
Plant Based Products ,
Settlement Agreements ,
Statutory Violations ,
Unfair or Deceptive Trade Practices
On November 8, Illinois Attorney General (AG) Kwame Raoul and DoorDash, Inc. (DoorDash) reached a settlement to resolve a lawsuit accusing DoorDash of violating Illinois consumer protection law related to alleged...more